Reviews
Write a reviewGreat service
Was done in a timely manner. Made sure we were happy with everything. Will be back for other services that we need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car Purchasing
Oscar was our salesman and he listened to our situation, our budget, and our concerns. He made sure that we found the car that met everything we needed. As a mother of 2 young kids I wanted a car I felt safe in. He showed me all the safety features and made me feel comfortable. I liked that he was honest, helpful, and tried to get us out quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
service
Even in the late afternoon, there was a donut to stave off my starvation. It was too bad the rebate offer was no longer valid. My mailing did not say the rebates were no longer being issued. Were it not for my service advisor ( Oscar ) I would have just went ahead and gone to another place. I carry 40# in my tires. All tires were adjusted to 30. I was not consulted on this prior to changing.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I liked how easy Charles and the rest of the Future Ford staff made my experience. They helped me get new tires on the same day that they were slashed by someone. It made my life so much easier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Oscar in the service department is always on point with his service advisory and treats customers like family. I have found the right place to take care of my ford trucks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great results
Professional, polite and fast. Samantha ordered my part for the recall and it came within 2 weeks. Scheduled the appointment the day the part arrived.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly, fast service
Friendly, fast service. You have a clean, comfortable waiting area. Love the coffee station. Everyone there is welcoming every time I go there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer survey
Daniel was a great help. He recommended i get a rental. He is always so friendly and inviting. He will always make sure your car gets done on time.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Customer Service
Oil change was done in timely manner and found transmission leak and ordered the parts to fix as soon as they come in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
oilChange Service
Service was timely. Service writer was courteous, professional and services were completed on time. He also gave me estimates on future services. I appreciated his no pressure attitude. He made me feel that my business was appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase