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Madera Chevrolet

(163 reviews)
Visit Madera Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–8:00pm 8:00am–4:30pm
Sunday 10:00am–6:00pm Closed

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New (559) 474-8013 (559) 474-8013
Used (559) 664-3618 (559) 664-3618
Service (559) 474-8120 (559) 474-8120

Inventory

See all 164 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2003.
Madera Toyota Chevrolet is a family-owned car dealership in Madera, California, that has been serving the community for decades. Known for its friendly and knowledgeable staff, the dealership offers a wide selection of new and pre-owned vehicles from Toyota and Chevrolet, catering to a variety of needs and budgets. Committed to providing exceptional customer service, Madera Toyota Chevrolet ensures a hassle-free car buying experience, from browsing to financing. With its strong ties to the community and a focus on customer satisfaction, Madera Toyota Chevrolet is a trusted destination for automotive needs in the Central Valley.
We'll Keep You Coming Back!

Service center

Phone number (559) 474-8120

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:30pm
Sunday
Closed

Meet our employees

Reviews

(163 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Madera Chevrolet from DealerRater.

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Tried to ad cost for added on aftermarket items when I

Tried to ad cost for added on aftermarket items when I was ready to buy . Advertised low price and waited till I was ready to buy to add items in . A xxxx pore way to do business

Tried to ad cost for added on aftermarket items when I

Tried to ad cost for added on aftermarket items when I was ready to buy . Advertised low price and waited till I was ready to buy to add items in . A xxxx pore way to do business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Worse experience I’ve had in a dealership, I asked for my

Worse experience I’ve had in a dealership, I asked for my credit not to be run as I was already pre-approved and had my pre-approval letter they didn’t care and still run my credit at several places I also asked the out the door price several times and they confirmed what it was plus sales tax at the end they wanted to add 700 that I wouldn’t have minded to pay if it had been disclosed to me since the beginning. I don’t trust that dealership at all I liked the vehicle but I rather buy it anywhere else after I said I will not take the vehicle one of them screamed at me as I was walking out you will not find this vehicle at this price anywhere else you will be back, totally unprofessional service I was very disappointed as I assumed because it’s a bigger dealership I was going to receive good service. I wasted three hours of my time there plus the drive time of another three hours . Very dishonest and unprofessional.

Worse experience I’ve had in a dealership, I asked for my

Worse experience I’ve had in a dealership, I asked for my credit not to be run as I was already pre-approved and had my pre-approval letter they didn’t care and still run my credit at several places I also asked the out the door price several times and they confirmed what it was plus sales tax at the end they wanted to add 700 that I wouldn’t have minded to pay if it had been disclosed to me since the beginning. I don’t trust that dealership at all I liked the vehicle but I rather buy it anywhere else after I said I will not take the vehicle one of them screamed at me as I was walking out you will not find this vehicle at this price anywhere else you will be back, totally unprofessional service I was very disappointed as I assumed because it’s a bigger dealership I was going to receive good service. I wasted three hours of my time there plus the drive time of another three hours . Very dishonest and unprofessional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Best dealership I’ve been too, they are extremely nice

Best dealership I’ve been too, they are extremely nice and knowledgeable. There warranty plan is unbeatable. I recommend everyone to get their vehicle here! So amazing.

Best dealership I’ve been too, they are extremely nice

Best dealership I’ve been too, they are extremely nice and knowledgeable. There warranty plan is unbeatable. I recommend everyone to get their vehicle here! So amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Me gusto mucho

Tuve una experiencia buena en la Chevrolet de Madera. Tienen selección buena de carros nuevos y usados de marca Chevy. Muchas gracias por ayudarme.

Me gusto mucho

Tuve una experiencia buena en la Chevrolet de Madera. Tienen selección buena de carros nuevos y usados de marca Chevy. Muchas gracias por ayudarme.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Nice family-owned dealership

Highly recommend! Staff is very nice and helpful. I did not feel pressured to buy at all. Will buy my future vehicles from there for sure!

Nice family-owned dealership

Highly recommend! Staff is very nice and helpful. I did not feel pressured to buy at all. Will buy my future vehicles from there for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you so much for the wonderful customer service.

Thank you so much for the wonderful customer service. My son loves his new Toyota Tacoma.

Thank you so much for the wonderful customer service.

Thank you so much for the wonderful customer service. My son loves his new Toyota Tacoma.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This dealership is awesome!

This dealership is awesome! Everyone is so friendly and not pushy. Erick is such a blessing to your company. He was so informative and always answered our questions. I will definitely recommend Erick and your dealership.

This dealership is awesome!

This dealership is awesome! Everyone is so friendly and not pushy. Erick is such a blessing to your company. He was so informative and always answered our questions. I will definitely recommend Erick and your dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Pulled an illegal bait and switch by advertising a car

Pulled an illegal bait and switch by advertising a car which was mislabeled, They are crooks and still have the car mislabeled for sale, Manager hung up on me when i tried to explain the situation. Do Not deal with these people. Drove 4 hours to see car and wasted a day . Wish i could rate them a 0.

Pulled an illegal bait and switch by advertising a car

Pulled an illegal bait and switch by advertising a car which was mislabeled, They are crooks and still have the car mislabeled for sale, Manager hung up on me when i tried to explain the situation. Do Not deal with these people. Drove 4 hours to see car and wasted a day . Wish i could rate them a 0.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We value your feedback and take your comments seriously. We do not have record of anyone with this name noted in our system having visited us recently. Please give us a call at your convenience at 559-674-9000 so we can get a better understanding of what happened.

Consumer response

Told Izzy i was coming and was assigned to Alex. He was very pleasant and am pretty sure he was not aware he was selling me a car that I didn't come into see. The problem seems to be management, .

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I received a very poor experience from this dealership.

I received a very poor experience from this dealership. I had chosen to view a posting for a 2015 Dodge Challenger and when I opened it there was no image so I requested for one. My response was that it was still there and I received a request to come see it in person along with contact information. When I requested again I received a posting for a different Challenger and had enough. I went ahead and filled out this rating in response to that terrible service.

I received a very poor experience from this dealership.

I received a very poor experience from this dealership. I had chosen to view a posting for a 2015 Dodge Challenger and when I opened it there was no image so I requested for one. My response was that it was still there and I received a request to come see it in person along with contact information. When I requested again I received a posting for a different Challenger and had enough. I went ahead and filled out this rating in response to that terrible service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Not recommend. Poor service. Wd give neg number!

Made appt the day before to see car. It wasn't ready when I showed up. Waited over an hour. Left but never got call back to do a test drive. Would NOT recommend!!!!

Not recommend. Poor service. Wd give neg number!

Made appt the day before to see car. It wasn't ready when I showed up. Waited over an hour. Left but never got call back to do a test drive. Would NOT recommend!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We value your feedback Cynthia. We are sorry for the inconvenience that was caused during your visit and for the lack of follow-up from our team. We are using your experience as a training opportunity for our staff.

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