Fresno Chrysler Dodge Jeep RAM

My experience was great. First time buying a car. The process was easy. No one was trying to make me buy something I didn't want. Since I had my jeep I had one issue with my radio, I took it in and it was fixed promptly. Every service visit is always a pleasant one. Everyone is very welcoming and knowledgeable. I never wait too long for an oil change even without an appointment.

I went to Fresno Chrysler Dodge Jeep Ram to test drive a used Ram 3500 listed on the website. The test drive seemed to be fine (although slightly rushed by the salesman). After the drive I popped the hood and examined the engine while running and after shutdown. I crawled under the truck and noticed a small amount of coolant leaking from around the water pump. I noted that issue along with a few other minor things. After going into the showroom to negotiate a price for the truck and a value for my trade-in, the salesman told me they would be fine addressing the minor issues, but the coolant leak "could be very expensive" and they did not want to investigate it at all. I told him, no kidding, it could be expensive, which is why I won't purchase the vehicle until it's fixed. After discussing this with his "boss" I was told they were not interested in working with me at all. I've never been kicked out of a car dealership before. Future customers beware!!! Do a thorough inspection of all vehicles.

Made the deal over the phone. Process was painless and they had the vehicle ready to go when I arrived.