Passport BMW

I had a wonderful experience with Dylan Jacobs at Passport BMW. He was welcoming, knowledgeable and genuinely focused on making sure I was well taken care of. Excellent service from start to finish.

I had such a great experience purchasing my new BMW X5 from Jon Garrett at Passport BMW! What made it even more special is that we bought a second BMW within a week—my wife purchased an X3. From the beginning, Jon was professional, knowledgeable, patient, and extremely easy to work with. What I appreciated most was that there was absolutely no pressure. He took the time to listen to what I wanted and paid attention to the little things I mentioned throughout our conversations. He used that information to help me find an X5 that truly fit my needs. Jon is personable, attentive, funny, and genuinely enjoys helping his customers. He even took us out to the back lot so we could look at different X5s and find the right one. That extra effort really stood out and made the entire experience feel personal instead of feeling like a typical car dealership experience. I would definitely recommend Passport BMW to anyone looking for a BMW, and I would strongly recommend asking for Jon Garrett. He went above and beyond, and I have no doubt he has a very bright future ahead of him. I also want to recognize Sean Gorham, who made the delivery experience just as impressive. After I completed my purchase, Sean spent time going over the technology and features of my new X5. He helped me set up my keys, customize my settings, and showed me so many features. Sean is extremely knowledgeable, energetic, and clearly knows BMW technology inside and out. He made sure I didn’t just drive away with a new vehicle—I left knowing how to actually use and enjoy it. Jon and Sean were both fantastic to work with, and Passport BMW is lucky to have them on their team. They made what can sometimes be a stressful process enjoyable from start to finish. Thank you, Jon and Sean, for making my new BMW X5 purchase such a wonderful experience. I truly appreciate everything you both did!

I had an amazing experience purchasing my new BMW X3 from Jon Garrett at Passport BMW this weekend! This was actually the second BMW my family purchased in one week. My husband purchased an X5 last weekend. Jon was punctual, patient, knowledgeable, and incredibly efficient. What stood out most to me was that he was never pushy or aggressive. He genuinely listened to what I was saying, even in our casual conversations, and used that information to help me narrow down what would work best for me. Jon is emotionally intelligent, personable, fun, and truly a pleasure to work with. He even let us walk the back lot to find the X3 that best fit my needs. That level of patience and willingness to go the extra mile made the experience feel very personal rather than like a typical car-buying experience. I will absolutely be telling my friends to stop by Passport BMW and ask for Jon if they are in the market for a BMW. He is going to be a top salesman very soon! I also had a fantastic experience with Sean Gorham. Once I completed my purchase, Sean took the time to walk me through all of the technology and features in my new X3. He helped set up my keys, personalize my settings, and showed me features I probably would have missed for at least a year!

⭐⭐⭐⭐⭐ Had a great experience buying our BMW from Jon Garrett at Passport BMW. Jon was professional, straightforward, and easy to work with throughout the entire process. He answered all of our questions, never made us feel pressured, and made sure everything went smoothly. We ended up picking up our BMW and everything was flawless from start to finish. The entire team at Passport BMW made the process easy and enjoyable. We’re extremely happy with our new BMW and would definitely recommend Jon Garrett and Passport BMW to anyone looking for a great car-buying experience.

Worked with Jon G. at Passport BMW on the purchase of a new X7! I've bought over 20 cars, and this was the best to date! No hassle, great communication, beautiful dealership and easy processes! We will be back for our next one! Jon is one of a kind in this industry!

The sales representative, Dylan Jacobs did a fantastic job. Not only did he give me detailed information on the vehicle at passport, he also provided detailed information on three other vehicles I was considering. Unfortunately, a 4th vehicle popped up, it was newer and had fewer miles than the vehicle at passport. I purchased my vehicle from another dealership, however for my next vehicle, my first stop will be passport, and I will be requesting Dylan Jacobs. Mr. Jacobs was knowledgeable, professional, and treated my wife and I with the utmost respect.

Excellent experience. Thank you, Jon Garret, for your professional and personal touch. The vehicle has worked out great.

I was responded to, received, approached, processed, and served with the smoothness, efficiency, and effectiveness of a top-level professional-services provider -- at a car dealership. That's top-shelf talent. And this was not my first experience with this dealership. Hardly. Thank you again, Passport BMW.

I had an excellent experience at this dealership from start to finish! My sales person Dylan was very friendly professional and helpful throughout the entire process.

Yesterday I had the best car buying experience I have ever had, period! For reference this is the 28th car I have bought. Jon Garrett and the whole passport team were great. I put an online inquiry and within 5 minutes I heard from Jon via text, I checked text as my preferred contact. He asked if I had 5 minutes for a call. During the call he asked me what I wanted to pay and that he would get back to me shortly to not waste mine or his time. Jon called me back 10 minutes later and said he had approval to sell the vehicle at that price. I arrived at the dealer an hour later and was out with my new ride in under 2 hours.