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Passport BMW

(1,282 reviews)
Visit Passport BMW
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (888) 478-5391 (888) 478-5391
Used (888) 478-7414 (888) 478-7414
Service (240) 206-6183 (240) 206-6183

Inventory

See all 618 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 1999.
Welcome Passport BMW
Proud recipient of the 2019, 2020, 2022, 2023 Center of Excellence Award!
Passport BMW proudly provides a world class experience - from our knowledgeable staff to a wide selection BMW vehicles - our top priority is to exceed our customers' expectations. Our dealership has a large inventory of new and certified pre-owned BMW's as well as a wide selection of quality luxury used cars.

Passport BMW also offers professional BMW service & repair at our state-of-the-art service facility or Passport Collision center.
Build Your Car Deal Online and Save Time - Visit Our Website!

Service center

Phone number (240) 206-6183

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(1,282 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Passport BMW from DealerRater.

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Salesman Tom Stevens was awesome. The dealership made you feel at home no matter the car you purchased. This is a top notch dealership.

Salesman Tom Stevens was awesome. The dealership made you feel at home no matter the car you purchased. This is a top notch dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad you felt at home with Tom and our team! Thank you for choosing Passport BMW and for sharing your support here online. We hope to see you again down the road!

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I've had a very positive experience working with Rachel. She made the entire process smooth and enjoyable while remaining professional, communicative, and genuinely positive throughout. At the beginning of my search, I reached out to several dealerships, and Rachel immediately stood out. Her responsiveness and communication were far superior to anyone else's. She was always available to answer my questions, provided thoughtful and practical suggestions, and made the entire experience stress-free. I highly recommend Rachel to anyone looking for a knowledgeable, dedicated professional. She was a pleasure to work with, and I truly appreciate everything she did to make the process so easy. Enjoying my new BMW, thank you Rachel!

I've had a very positive experience working with Rachel. She made the entire process smooth and enjoyable while remaining professional, communicative, and genuinely positive throughout. At the beginning of my search, I reached out to several dealerships, and Rachel immediately stood out. Her responsiveness and communication were far superior to anyone else's. She was always available to answer my questions, provided thoughtful and practical suggestions, and made the entire experience stress-free. I highly recommend Rachel to anyone looking for a knowledgeable, dedicated professional. She was a pleasure to work with, and I truly appreciate everything she did to make the process so easy. Enjoying my new BMW, thank you Rachel!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Diana, it means a lot to hear that Rachel made your car-buying experience so positive and enjoyable. Thank you for choosing Passport BMW and for your kind words. Enjoy your new BMW!

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Top-tier professionalism! I had the pleasure of purchasing my first BMW with the help of Mr. Hollywood H., and the entire experience exceeded my expectations. He provided me with the best financing options and let me know I was approved in less than 24 hours.I was able to complete all of my paperwork online, and my vehicle was ready for pickup within 24 hours. The entire process was smooth and hassle-free. The finance department was efficient and had me in and out in less than an hour. I highly recommend Mr. Hollywood H. to anyone looking to purchase a vehicle at this dealership. His professionalism, communication, and dedication made buying my first BMW an outstanding experience!

Top-tier professionalism! I had the pleasure of purchasing my first BMW with the help of Mr. Hollywood H., and the entire experience exceeded my expectations. He provided me with the best financing options and let me know I was approved in less than 24 hours.I was able to complete all of my paperwork online, and my vehicle was ready for pickup within 24 hours. The entire process was smooth and hassle-free. The finance department was efficient and had me in and out in less than an hour. I highly recommend Mr. Hollywood H. to anyone looking to purchase a vehicle at this dealership. His professionalism, communication, and dedication made buying my first BMW an outstanding experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're thrilled to hear that Mr. Hollywood H. made your first BMW purchase smooth and enjoyable. We appreciate your business and hope to see you again at Passport BMW!

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This place is great they were very helpful throughout. Hamid was the best ! Thanks guys

This place is great they were very helpful throughout. Hamid was the best ! Thanks guys

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that Hamid provided excellent service. Thanks for choosing Passport BMW.

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Tom Steven’s and the team at passport bmw are second to none. The whole experience of purchasing my BMW m4 was flawless. I found the car online before it even landed stateside. Tom provided me all the info I needed to proceed with my purchase and kept me updated every step of the way. Once the car was ready for pickup I headed down from NYC and the signing experience was flawless. I highly recommend anyone in the market for a new or pre owned bmw to take your business over to passport. I’m sure I will be back in the future.

Tom Steven’s and the team at passport bmw are second to none. The whole experience of purchasing my BMW m4 was flawless. I found the car online before it even landed stateside. Tom provided me all the info I needed to proceed with my purchase and kept me updated every step of the way. Once the car was ready for pickup I headed down from NYC and the signing experience was flawless. I highly recommend anyone in the market for a new or pre owned bmw to take your business over to passport. I’m sure I will be back in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your BMW M4! We're happy to hear that Tom and our team provided a seamless experience from start to finish. Thank you for choosing Passport BMW, and we look forward to working with you again in the future!

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Salesperson Tom Stevens made this the best car buying experience. He was pleasant, friendly, and easy to talk to. He was also attentive and addressed my questions about the car and financing. I didn't feel pressured to buy. The dealership is clean with a great selection of vehicles. The finance person was awesome as well. Overall, it was a positive experience and so far, I'm happy with my new car!

Salesperson Tom Stevens made this the best car buying experience. He was pleasant, friendly, and easy to talk to. He was also attentive and addressed my questions about the car and financing. I didn't feel pressured to buy. The dealership is clean with a great selection of vehicles. The finance person was awesome as well. Overall, it was a positive experience and so far, I'm happy with my new car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about Tom and the team! We are pleased that both our sales and finance teams made the car-buying process comfortable and enjoyable. We hope you enjoy your new car, and don't hesitate to reach out if you need anything else. See you again at Passport BMW!

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Tom and Vlad were great! They made the purchasing process easy for me! I would highly recommend them to anyone purchasing a vehicle from Passport BMW!

Tom and Vlad were great! They made the purchasing process easy for me! I would highly recommend them to anyone purchasing a vehicle from Passport BMW!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Passport BMW and sharing your wonderful feedback about Tom and Vlad! We're thrilled the team made your buying experience easy. Enjoy your new ride!

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It was a totally straightforward and professional experience buying from Hamid at Passport BMW. I was buying from out of state so was hoping for a transparent and efficient process which is what I got both on the phone and in person when I picked up the car.. very satisfied

It was a totally straightforward and professional experience buying from Hamid at Passport BMW. I was buying from out of state so was hoping for a transparent and efficient process which is what I got both on the phone and in person when I picked up the car.. very satisfied

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you had a smooth, professional experience with Hamid and the Passport BMW team. We wish you safe travels in your new ride!

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I purchased a BMW X3 M50 from Jon Garrett. I can’t say enough about this transaction. Great sales process, great price, and grwat follow up. I highly recommended Jon and Passport BMW to anyone looking to purchase a car.

I purchased a BMW X3 M50 from Jon Garrett. I can’t say enough about this transaction. Great sales process, great price, and grwat follow up. I highly recommended Jon and Passport BMW to anyone looking to purchase a car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your BMW X3 M50, Larry! We're glad to hear Jon and our team made the process smooth at Passport BMW. Thanks for the recommendation!

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It was a pleasure working with Passport BMW, especially with my sales agent, Hamid Sesay. I contacted several dealerships and Passport gave me the best deal by far.

It was a pleasure working with Passport BMW, especially with my sales agent, Hamid Sesay. I contacted several dealerships and Passport gave me the best deal by far.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Steve! We’re so glad Hamid made your experience with Passport BMW a positive one. Enjoy your new ride!

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