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Baldwin Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (54 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (54 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great job

Got me in an out on time just as promised. And called and explained everything they was doing.

Great job

Got me in an out on time just as promised. And called and explained everything they was doing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Paul, we really appreciate your feedback! Please don't hesitate to contact us if there's anything more we can do!

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They have always provided us good service and been very

They have always provided us good service and been very responsive to our needs! Great dealership!

They have always provided us good service and been very

They have always provided us good service and been very responsive to our needs! Great dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Did an awesome job working us in to service my car before

Did an awesome job working us in to service my car before I went on vacation. Thanks

Did an awesome job working us in to service my car before

Did an awesome job working us in to service my car before I went on vacation. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The salesman was courteous, polite and honest.

The salesman was courteous, polite and honest. Would buy another car or truck from Eric Wood a very pleasant experience

The salesman was courteous, polite and honest.

The salesman was courteous, polite and honest. Would buy another car or truck from Eric Wood a very pleasant experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very friendly and was able to get my truck back to me...

Very friendly and was able to get my truck back to me before lunchtime just like I requested even though I did not purchase from them.

Very friendly and was able to get my truck back to me...

Very friendly and was able to get my truck back to me before lunchtime just like I requested even though I did not purchase from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very Upset

I took my 2018 GMC in because there was a short one of the lights in the AC control panel and a tire was rubbing only on one side. They told me the AC panel needed a new light bulb and it wasn't covered under my warranty and I needed a lift because my tires were to big. Since I chose not to have anything done at that time they charged me for the diagnostic. I took my truck somewhere else and the tire issue was not from being too big. There was a broken clip on the under well that was popped out and rubbing against the tire. They wanted to charge me $350 for unnecessary repairs and then they kept the lock nut for my tires. I'm very upset!!!

Very Upset

I took my 2018 GMC in because there was a short one of the lights in the AC control panel and a tire was rubbing only on one side. They told me the AC panel needed a new light bulb and it wasn't covered under my warranty and I needed a lift because my tires were to big. Since I chose not to have anything done at that time they charged me for the diagnostic. I took my truck somewhere else and the tire issue was not from being too big. There was a broken clip on the under well that was popped out and rubbing against the tire. They wanted to charge me $350 for unnecessary repairs and then they kept the lock nut for my tires. I'm very upset!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (573) 686-4191 so we can work towards a resolution. We hope to hear from you.

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Great service

Super friendly staff and always on time in my experience.

Great service

Super friendly staff and always on time in my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Experience

The place is VERY clean, the complete staff is friendly and helpful. You even get free popcorn, bottled water, and coffee if you like. If they don't have what you're looking for then they will search to find it to give you exactly what you want. I will definatly be a returning customer.

Great Experience

The place is VERY clean, the complete staff is friendly and helpful. You even get free popcorn, bottled water, and coffee if you like. If they don't have what you're looking for then they will search to find it to give you exactly what you want. I will definatly be a returning customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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OWNER

PICKED UP MY TRUCK AT THE ASSIGNED TIME, INSTALLED MY NEW TIRES, AND DELIVERED IT TO ME WITH NO PROBLEMS, EXCELLENT JOB "AS USUAL". THESE PEOPLE ARE GREAT!!!!

OWNER

PICKED UP MY TRUCK AT THE ASSIGNED TIME, INSTALLED MY NEW TIRES, AND DELIVERED IT TO ME WITH NO PROBLEMS, EXCELLENT JOB "AS USUAL". THESE PEOPLE ARE GREAT!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great dealership and salesman

Excellent buying experience. Great dealership. Parker King is an outstanding salesman. I would highly recommend this dealer and Parker King.

Great dealership and salesman

Excellent buying experience. Great dealership. Parker King is an outstanding salesman. I would highly recommend this dealer and Parker King.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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