Reviews
Professional, caring, accepting.
Professional, caring, accepting. This dealership made me feel like a valued human being ; helping me to obtain the very vehicle I wanted and need. Their patience and help above reproach. Trisha your kindness and yes we will get that for you is refreshing. Mr Benavides. You need to be cloned. Thank you both for you help. You’ve made this little one lady so happy.
Professional, caring, accepting.
Professional, caring, accepting. This dealership made me feel like a valued human being ; helping me to obtain the very vehicle I wanted and need. Their patience and help above reproach. Trisha your kindness and yes we will get that for you is refreshing. Mr Benavides. You need to be cloned. Thank you both for you help. You’ve made this little one lady so happy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Danielle is a great person to work with.
Danielle is a great person to work with. Fast and easy. She has sold us 3 vehicles this past year. Gilbert Molina was also a great help with financing.
Danielle is a great person to work with.
Danielle is a great person to work with. Fast and easy. She has sold us 3 vehicles this past year. Gilbert Molina was also a great help with financing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Allen Samuel's has great people working there. It's my go to dealership for new vehicles and service work.
If I could give 0 stars, I would.
If I could give 0 stars, I would. We have been loyal customers for 2 years to the Allen Samuels Aransas Pass Service Department. In the last year, the customer service has gone to non-existent. They are rude and the service manager has no concern for customer satisfaction. We had to purchase a new vehicle, and due to the service departments rudeness and poor service, we chose to go elsewhere. I have even contacted the General Manager and he has still not responded to my concerns. I do not recommend their service department. I have been extremely disappointed. And yes, I have communicated my concerns with them and they did not care. The service manager simply waved at me from her office and refused to come talk to me.
If I could give 0 stars, I would.
If I could give 0 stars, I would. We have been loyal customers for 2 years to the Allen Samuels Aransas Pass Service Department. In the last year, the customer service has gone to non-existent. They are rude and the service manager has no concern for customer satisfaction. We had to purchase a new vehicle, and due to the service departments rudeness and poor service, we chose to go elsewhere. I have even contacted the General Manager and he has still not responded to my concerns. I do not recommend their service department. I have been extremely disappointed. And yes, I have communicated my concerns with them and they did not care. The service manager simply waved at me from her office and refused to come talk to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
RJ rocks!
RJ rocks! Easiest and quickest dealer process I've ever seen. Great to work with
RJ rocks!
RJ rocks! Easiest and quickest dealer process I've ever seen. Great to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a vehicle from Manning, wonderful experience,
Bought a vehicle from Manning, wonderful experience, Had a vehicle oil change there, Tayla was very helpful and informative, will continue to have vehicles serviced here.
Bought a vehicle from Manning, wonderful experience,
Bought a vehicle from Manning, wonderful experience, Had a vehicle oil change there, Tayla was very helpful and informative, will continue to have vehicles serviced here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After diving 25 miles the Start/Stop light came on.
After diving 25 miles the Start/Stop light came on. I plan to call the dealer today.
After diving 25 miles the Start/Stop light came on.
After diving 25 miles the Start/Stop light came on. I plan to call the dealer today.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
Super helpful.
Super helpful. Had an issue with my truck and they got me in and out alot faster than expected. Will def be going back to Allen Samuel's aransas pass for any future issues that may arise! Staff was professional and very helpful. Answered all my questions. A+.
Super helpful.
Super helpful. Had an issue with my truck and they got me in and out alot faster than expected. Will def be going back to Allen Samuel's aransas pass for any future issues that may arise! Staff was professional and very helpful. Answered all my questions. A+.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chuck in the service department is always there to help
Chuck in the service department is always there to help us out. He has gotten us a loaner car if we need one.
Chuck in the service department is always there to help
Chuck in the service department is always there to help us out. He has gotten us a loaner car if we need one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The air in my tires were not checked I specifically
The air in my tires were not checked I specifically asked for them to be checked
The air in my tires were not checked I specifically
The air in my tires were not checked I specifically asked for them to be checked
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
They are crooks, bought a car from there and found that
They are crooks, bought a car from there and found that the car was totaled in New York. Bought back by dodge and then sold to me. Returned car and got a different one. It was ok till I needed a service. Vouch the service package and when I called about it cause my bill was $300. I was told it was cancelled so they gave me a number to call. I called another company and they told me the dealer ship cancelled my package and left no notes and no reimbursement was sent for it being cancelled. Called to find out who I could talk to at the dealership and they said I needed to speak to finance. Guy was busy so I left my name and number with them and never got a returned call. Went to get my car the next day. Paid for the service and took it to a better dealership and traded it in. Never going to do business with this company again. Would not recommend it to anyone and will be putting a bad yelp review
They are crooks, bought a car from there and found that
They are crooks, bought a car from there and found that the car was totaled in New York. Bought back by dodge and then sold to me. Returned car and got a different one. It was ok till I needed a service. Vouch the service package and when I called about it cause my bill was $300. I was told it was cancelled so they gave me a number to call. I called another company and they told me the dealer ship cancelled my package and left no notes and no reimbursement was sent for it being cancelled. Called to find out who I could talk to at the dealership and they said I needed to speak to finance. Guy was busy so I left my name and number with them and never got a returned call. Went to get my car the next day. Paid for the service and took it to a better dealership and traded it in. Never going to do business with this company again. Would not recommend it to anyone and will be putting a bad yelp review
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair