Reviews
My dream truck
Thanks Bobbie and staff for getting me into my dream truck. I drove up with intention to buy a new Charger and drove off the lot with a new Ram 1500.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2014 Used Porshe Boxster 2 months review
I bought a 2014 used Porshe Boxster with 10500 miles in as is, and was told that it had passed dealership inspection, so I thought it was a square deal. Within two months of ownership a faulty coil was replaced by Porshe in San Antonio. Porshe dealership informed me that all 4 tires had cracks between threads and were unsafe and that wiperbaldes needed replacement. Called Joe the manager and he told me car had passed inspection and that car was sold as is. Also, all four brake pads were replaced due to crumbling pieces from pads. Wiperbaldes replaced. Engine air filters were dirty and had to be replaced. Needless to say that dealships are responsible for inspecting cars for safety before they sell them to the public and tires, brakes and wiperbaldes are all safety issues that should have been inspected carefully. Further, I paid 35k for this car and at this point I have no clue how this car passed their dealership inspection. The Dealership has not helped pay any of the repairs I have mentioned. So I will look into whether or not I have any legal recourse. Very disappointed at this time.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
Truck
We have 4 dealerships to chose from. We shop around but we buy from Allan Samuels. Fair & honest sales & service. We also appreciate Allan Samuels helping citizens during hurricane Harvey.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very happy!!!
Very helpful and friendly people always. I have purchased a vehicle from allen samuels before and i have no complants from this dealership. So i highly recommend!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Group
I just happened to have my previous Dodge Ram in for an oil change and was online earlier in the day browsing through used trucks online. Tony Polsinelli has this smooth style and strikes up a conversation while I’m in the Service Center waiting room and before I know it I’m testing driving a Dodge Ram 2500 Heavy Duty. The entire staff worked with me and I have exactly what I need to accomplish my responsibilities at work. Top Shelf group of guys.... 5 Stars plus John Apodaca
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
went in for service, came out with new vehicle
Made good deal on trade in. Worked with me to get the options i wanted. That is all I have to say on this matter.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Deal
I had a great experience with Allen Samuels! The staff was very helpful. I will return when the time comes to get a new truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good dealing with personal.
They went out of the way to make the deal for me. Very friendly and knowledge about the truck and what it could do. Salesman earned my respect.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tony is the best!
Tony was very persistent he didn't stop till I was in something nice and affordable!He made my 1st car buying experience go smoothly.I recommend him to any and all 1st time buyers!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great salesman
The process from start to finish was a pleasure, was not pressured. Everyone I dealt with was friendly and courteous. I would recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car