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Roger Shiflett Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (48 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (48 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Roger Shiflett Ford from DealerRater.

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Oil change and tire rotation.

Our family has used Roger Shiflet Ford for many years. Service was for an oil change and tire rotation. Always very helpful and attentive to our car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Janet, Thank you so much for your review! We appreciate your continued loyalty to our dealership and look forward to serving your family's needs in the future. Thanks, Scott Gragg

2016 F-150

Wow great team of folks there the entire purchase process took less than 2 hour

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great 1st time buying experience with these guys!!

These guys are great! They are not pushy at all and are willing to work with you any way possible to get you the best deal that they can! If you are looking to buy a ford of any type I would strongly recommend giving these guys shot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Car Buying Experience Ever

I recently paid a visit to Roger Shiflett Ford and it was the best dealership experience I've ever had! I called before hand to let them know I was coming to look at a particular car and when I pulled up it was up front and waiting. I was greeted by my awesome salesman Adam Tamplin and within a few minutes we were test driving. After going inside to talk numbers, Adam did an excellent job making me feel comfortable and I got a good feeling that he was being honest and straight with me, not your usual 'beat around the bush for 4 hours' car salesman. No sense of shady business at all. This was the easiest and fastest car buying experience I've ever had. Total time it took for me to arrive, talk business, trade my old car in and drive off in my new car was barely 2 hours! And I would say 30 minutes of that was me chatting with the various staff members! I came prepared to make a deal and Adam made it an easy experience. I could not be happier with my purchase and my time spent at Roger Shiflett Ford. I even took some business cards from Adam and I've been telling everybody about my experience at the dealership. Thanks again to everybody that helped in my car buying experience at Roger Shiflett Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great car buying experience

We were on vacation in the area and I was perusing the used car ads when I found what I was looking for at Roger Shiflett Ford. I call and spoke with Adam and he had the car waiting for us out front. This was probably one of the best car buying experiences I've had. Adam was just great and there was no hard sell or pressure. The staff was friendly and very accommodating. Go see Adam, you will be happy you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service - Tune up

Professionalism at its best,Thank you once again...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mr. Dickson, Thank you so much for your review. I am glad that everything met your expectations. Please let us know if we can assist you with anything in the future. Thanks, Scott Gragg

Awesome dealership

Great folks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Roger Schiflet Ford. 2016 Ford Escape

The service I received was great. Very friendly very professional. I would def recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Howell

Roger Shiflett Ford goes out of there way to ensure customer satisfaction. A very dependable dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change and tire rotation

Always easy to schedule appointment. Received oil change and tire rotation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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