Toyota Sunnyvale

Pam, Thank you for sharing us a great feedback. It is wonderful to hear that our staff was able to provide you a great customer service in a quick period of time. We work very hard to make every customer comfortable and happy during their visit with us. We look forward to assisting you again soon. Also, don't forget that we offer a complimentary, scheduled shuttle service to all of our service customers as part of our "10-Point Value Guarantee." Sincerely, Bob Neitzke - Service & Parts Department Director bobneitzke@toyotasunnyvale.com

Geany, Thank you for sharing your feedback. It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing great customer service. Please feel free to call or stop by if there is anything else we can do to help you with regards to your car. Also, don't forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, Bob Neitzke - Service & Parts Department Director bobneitzke@toyotasunnyvale.com

Jeffrey, We're happy to hear of your great experience and your glowing review means a lot to us. We are happy to hear that we were able to meet your needs. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Oh, and don't forget to take advantage of our complimentary, 119-point inspection we offer as part of our "10-Point Value Guarantee." Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

Harold, On behalf of Toyota Sunnyvale, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. Don't hesitate to call or stop in if you should have any additional questions or concerns regarding your car. Also, don't forget that we offer a complimentary, scheduled shuttle service to all of our service customers as part of our "10-Point Value Guarantee." Many Thanks, Bob Neitzke - Service & Parts Department Director bobneitzke@toyotasunnyvale.com

Thanks so much for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience. I am glad to know that we were able to provide a great service despite the unchanged sticker. Please feel free to contact us if you have any questions about your car. We look forward to working with you again soon. Don't forget we provide every customer with scheduled shuttle service at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Bob Neitzke - Service & Parts Department Director bobneitzke@toyotasunnyvale.com

Steve, Thank for sharing your feedback with us. We are committed to provide a quick and 100% quality customer service. Peter is great with people and he is knowledgeable about cars that a customer is looking for. If you have further concerns regarding your car, please don't be reluctant to call or visit us. Also, be sure to take advantage of our scheduled shuttle service the next time you pay our Service Center a visit. We offer it for complimentary to all our customers as part of our "10-Point Value Guarantee." Sincerely, Bob Neitzke - Service & Parts Department Director bobneitzke@toyotasunnyvale.com

Jessica, Thank you for taking the time to write this outstanding review. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that our staff was able to provide you with such a memorable and outstanding experience. Hope to see you again on your next visit. Don't forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, Bob Neitzke - Service & Parts Department Director bobneitzke@toyotasunnyvale.com

Janette, Thank you for taking the time to write about your experience. It is magnificent to know that our staff was able to provide you with the professional, friendly and knowledgeable service that Toyota Sunnyvale is known for. If there's anything we can help you with regards to your vehicle, don't hesitate to contact us. Be sure to take advantage of the complimentary, scheduled shuttle service that our dealership provides as part of our "10-Point Value Guarantee" the next time you visit our service center. Sincerely, Bob Neitzke - Service & Parts Department Director bobneitzke@toyotasunnyvale.com

Paul, Thanks so much for this great review. We are dedicated to provide a friendly, professional and well-informed experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. I am glad to hear that we were able to earn your repeat business. If you need anything else at all regarding your car, please come back to see us. Also, don't forget that we provide a complimentary, scheduled shuttle whenever you bring in your car for servicing as part of our "10-Point Value Guarantee." Sincerely, Bob Neitzke - Service & Parts Department Director bobneitzke@toyotasunnyvale.com

Annabell, We appreciate your time to provide us a great review. It is magnificent to know that we were able to deliver detail-oriented, honest, and personalized customer service that our dealership is known for. I hope you are enjoying your new purchase. We look forward for your next visit. When it comes time to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com