Reviews
Friendly and helpful I recommend Soma to any looking to
Friendly and helpful I recommend Soma to any looking to buy or sell their car
Friendly and helpful I recommend Soma to any looking to
Friendly and helpful I recommend Soma to any looking to buy or sell their car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The staff members that I dealt with were respectful,
The staff members that I dealt with were respectful, knowledgeable, patient and professional. I will recommend Chase and Osama to my friends and family. They answered all of my questions and I never felt pushed into anything which is very important to me when visiting a dealership.
The staff members that I dealt with were respectful,
The staff members that I dealt with were respectful, knowledgeable, patient and professional. I will recommend Chase and Osama to my friends and family. They answered all of my questions and I never felt pushed into anything which is very important to me when visiting a dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Crystal has been my service advisor for years.
Crystal has been my service advisor for years. She's awesome! Great communication and service. I know my MINI is in good hands whenever I leave it with her. By far the best service center that I've ever had. I wish you guys still sold MINIs though!
Crystal has been my service advisor for years.
Crystal has been my service advisor for years. She's awesome! Great communication and service. I know my MINI is in good hands whenever I leave it with her. By far the best service center that I've ever had. I wish you guys still sold MINIs though!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wendy has been such a pleasure to work with, she took her
Wendy has been such a pleasure to work with, she took her time to make sure I was in the car that would best fit my situation and took care of any minor issues that came up with the car! Its clear she cares about what she does!
Wendy has been such a pleasure to work with, she took her
Wendy has been such a pleasure to work with, she took her time to make sure I was in the car that would best fit my situation and took care of any minor issues that came up with the car! Its clear she cares about what she does!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Antonio for helping my daughter buy her first
Thank you Antonio for helping my daughter buy her first vehicle. You made it so easy!
Thank you Antonio for helping my daughter buy her first
Thank you Antonio for helping my daughter buy her first vehicle. You made it so easy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worthless.
Worthless. The vehicle was shown in photos with severe delamination of paint on the hood, tailgate, roof. Minimum $4000 paint job, and they didn't acknowledge that work was necessary. Don't waste time looking for a bargain here.The car was probably fine, but the paint alone dictated repainting but not to be.
Worthless.
Worthless. The vehicle was shown in photos with severe delamination of paint on the hood, tailgate, roof. Minimum $4000 paint job, and they didn't acknowledge that work was necessary. Don't waste time looking for a bargain here.The car was probably fine, but the paint alone dictated repainting but not to be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Wendy has taken SUCH good care of me both times i
Wendy has taken SUCH good care of me both times i purchased a car. Super happy with the service!☺️✌️
Wendy has taken SUCH good care of me both times i
Wendy has taken SUCH good care of me both times i purchased a car. Super happy with the service!☺️✌️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience at Royal Preowned Supercenter was
My experience at Royal Preowned Supercenter was fantastic. My 2011 Mini Cooper had a significant breakdown and I realized it was time to retire my favorite car. I don't shop for vehicles often and purchases can be stressful to me. Jesus was kind right from the start. I saw a vehicle I liked online but I was without a ride to come and see it. He took a video and sent to to me; the next day, he offered to send a Lyft to get me to the car lot to take a test drive. When I arrived, the sales manager, Keith, help me look at the vehicle because Jesus was with another customer. Then Osama went for a test drive with me. All three gentleman were very kind.. After my vehicle was fixed and I took the new vehicle to my mechanic for review, I was all set to purchase the vehicle. It happened quickly (but with plenty of time to feel comfortable). Jesus kindly held the vehicle for a bit until we could get it to my mechanic (and they took it to my mechanic for me, since I didn't have transportation and had obligations at work I couldn't change). Then, at the very end they put a finishing touch on the experience by adding a box of roses before I drove off with my new vehicle. I love my new mini (who I named Maxi since I went from a 2DR to a 4DR). And, I highly recommend this sales team, especially Jesus.
My experience at Royal Preowned Supercenter was
My experience at Royal Preowned Supercenter was fantastic. My 2011 Mini Cooper had a significant breakdown and I realized it was time to retire my favorite car. I don't shop for vehicles often and purchases can be stressful to me. Jesus was kind right from the start. I saw a vehicle I liked online but I was without a ride to come and see it. He took a video and sent to to me; the next day, he offered to send a Lyft to get me to the car lot to take a test drive. When I arrived, the sales manager, Keith, help me look at the vehicle because Jesus was with another customer. Then Osama went for a test drive with me. All three gentleman were very kind.. After my vehicle was fixed and I took the new vehicle to my mechanic for review, I was all set to purchase the vehicle. It happened quickly (but with plenty of time to feel comfortable). Jesus kindly held the vehicle for a bit until we could get it to my mechanic (and they took it to my mechanic for me, since I didn't have transportation and had obligations at work I couldn't change). Then, at the very end they put a finishing touch on the experience by adding a box of roses before I drove off with my new vehicle. I love my new mini (who I named Maxi since I went from a 2DR to a 4DR). And, I highly recommend this sales team, especially Jesus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I just bought my vehicle from a different dealership in
I just bought my vehicle from a different dealership in Tucson in June. The car already had to be worked on and it was sent to Ryan’s service center. Ryan authorized a loaner vehicle for me and saved me money on rental cars. He was extremely professional and kind and understanding. Ryan was fantastic!
I just bought my vehicle from a different dealership in
I just bought my vehicle from a different dealership in Tucson in June. The car already had to be worked on and it was sent to Ryan’s service center. Ryan authorized a loaner vehicle for me and saved me money on rental cars. He was extremely professional and kind and understanding. Ryan was fantastic!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best dealership I have ever been to.
Best dealership I have ever been to. Bought a car due to insurance totaling our car. They let us put money down and pay off balance when we got the insurance check. Went to pay the balance off and had them look at a leak, even though we bought as is. They gave us another car to drive while they fixed ours. Will never go to another place for a car. Outstanding!
Best dealership I have ever been to.
Best dealership I have ever been to. Bought a car due to insurance totaling our car. They let us put money down and pay off balance when we got the insurance check. Went to pay the balance off and had them look at a leak, even though we bought as is. They gave us another car to drive while they fixed ours. Will never go to another place for a car. Outstanding!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
