Cypress Motors

2.2 out of 5 2.2

Reviews

2.2 out of 5 2.2
5 lifetime reviews.
  • 1.0 out of 5
    January 21, 2021

    1 star is the lowest I can rate otherwise it would have been 0 stars After purchasing a 2008 Aspen cash at this dealership, I drove less the 2 mile and... the check engine light came on (Engine issues). After letting the dealership know of the issue they said they would take care of it. You know that wasn't true. I got the run around for weeks and even left the vehicle with them several times for approximately of 2.5 weeks. Each time their "Mechanic" looked at the vehicle he stated he could not duplicate the problem and would clear the code which was present when i dropped the vehicle off. In addition each time I left the dealer the light would come back on within 2 to 3 miles. Which means this is a hard fault, not an intermittent problem. This issue has prevented me from getting a state emissions inspection. The owner Pat had agreed to fix the vehicle then went back on his word, offering $300 toward a $1000 repair. The money offered would not even cover the parts needed for the repairs, on a vehicle that clearly had an issue they tried to cover up prior to my purchase. All I have asked is for #Cypressmotors to do the right this as a business and I am completely disappointed in my experience.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 26, 2020

    I left the same review on google this is my real experience with the Owner Pat and Cypress Motors Car Dealership. Cypress Motors sold me a faulty car... I don't understand how this car passed inspection!!!! The brakes are faulty this is so dangerous 1st off my credit was not good at all during a time where I lost my home and my car was repo and I was literally homeless my credit took the worst hit between 2016 to 2019 which is why I came to Cypress Motors in August of 2020 seeking a place to buy a car from. Cypress had decent looking cars that wasn't too old looking. I will tell you that Pat the owner tried to make me feel like I was lower then the garbage that you walk on and wanted to discipline me on how my credit was the worst in the world that He has ever seen. No matter how I tried to tell him about what happened to me and why it happen he refused to listen to me or feel any sympathy at all for me He told me the banks don't care and I get that but come on you don't have to dog out a person that is a grown adult just because they don't have the best credit. I'm still a human I told them I had only 1800.00 to put down and then they told me okay they do in house financing and yada yada yada but believe me if I would have paid cash the Nissan would have been 4600.00 do you know at the closing table My payments would be 437.00 per month which I was told it would be 180.00 or 240.00 and they were now charging me in total 3,100 extra just to finance the car which equals out to 7777.00 2ndly a lot of hope was in me when I drove the car off the lot 5 days ago but Cypress Motors took advantage of me because they sold me a car that the brakes have literally gone out and How do I know that is because I had a 2014 Jetta Volkswagen last year that had bad rotors, bad brake pads and that needed a alignment this Nissan Sentra from Cypress Motors has the exact same issues. I was driving just now and the car was shaking and the brakes made a horrible noise I'm so devastated at the nerves and audacity that Pat the Owner of Cypress Motors has sold a car to me that is a lemon. I know Pat knows better then to sell these cars and I believe he gets people that are already going through hard times and that have bad credit cause He knows they will feel like they have no one else to lean on. Pat would say to me on and on don't let no one look at my car, I must be the one to fix my car and will rant about if you buy a car from him you must only let Him fix it. Plus in reality If I'm buying the car I don't care to hear that it is his because if it is His car then why would you sell a car that has bad brakes, pads, needs a alignment and tire rods!!! The issue with that is if you have had experience in driving cars and understand how to listen to your car You will then know if there is something wrong with it so Pat wanted to control me after he already got me into this horrible car loan. I now know that the brakes are bad by the way the car is driving and it shaking and squeaking and shifting so I'm now feeling sick to my stomach for trusting this horrible dealership I'm so disappointed in Cypress Motors they lied about the deal it was never going to be a 4600 car where I could pay only on that nope I have to bring them 733.80 in September then pay 437.00 a month for 12 months I regret ever meeting them and I don't know what to do now please I beg you run far away from this place if you want a good car.

    1.0 out of 5
    Customer Service
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    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    August 5, 2020

    The owner of this place is so Rude his cars are so over priced and hidden fees most of cars I saw had serious problems and he kept saying if ur interested... i will fix it for you .. lol GTFOH . you're money is good anywhere but this place no buddy Wonna do business with a thief and A liar

    1.0 out of 5
    Customer Service
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    Quality of Repair
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    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    January 31, 2014

    They where able to get me approved even with my credit not being that good.

    3.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 31, 2014

    They helped me find the Vehicle I wanted and most of all they where able to help me get me approved with SSD, when no one else could.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?