Randy Marion Chevrolet of Statesville

Weird experience. I had a deal on the table at another dealership but called Randy Marion as I had a good experience when buying my black label nautilus from their Lincoln dealership. Spoke to a salesman and he said he would “get started on the numbers”. The next morning he said he was “getting to work on it” The following day I agreed to come to the dealership (about 30 minutes one way) and bring the car I was trading in around 530pm. When I get there nothing had been done. No numbers. No pre-work. No numbers. Nothing. Eventually someone I had never spoken with said that Randy Marion was unable to compete with the other dealer so I ultimately left and purchased the truck from their other dealership. Has been awhile since I had that stereotypical dealership feeling and car salesman experience but definitely had it here. Unfortunate as my family has bought several cars across RM lots. Won’t be purchasing in the future though. 100% waste of time, energy, gas and miles.

I had a great experience with this dealership and would absolutely recommend them to others. Unlike my previous experience at another dealership ? where I felt pressured and ignored ? this team truly listened to me. They didn?t try to push any extras and respected my budget, helping me find a vehicle that was right for my situation. Everyone I spoke with was friendly and professional, and I never felt rushed or uncomfortable. Jacob, our manager, went above and beyond to make sure we were at ease during the entire process. He checked in regularly and made sure we had everything we needed. The difference between this experience and my previous one was night and day. If you're looking for a team that puts your needs first, this is the place to go.

My vehicle that I purchased at Randy Marion, needed work. Micheal and his team took care of me. They were all pleasant understanding. They even let me use a loaner vehicle at no charge while my vehicle was being fixed. When I got my vehicle back it worked amazing! I would 100 percent recommend Randy Marion to everyone

The service appointment was on schedule and completed in the time span I was told.

I searched on their website for a vehicle and I get a pop up… give us your name, email and phone and we will give you $500 off a vehicle purchase… so I did. Immediately I got a phone call and made appointment. Liked the vehicle that I drove… doing the paperwork and they wouldn’t honor the $500 off . That got a very bad taste and I left. They say because they had already lowered the price of the car… what does that have to deal with my $500 off????

Noah is great 2 work with,had 2 have my corvette towed and tow driver new exactly how 2 load a vetted w/o damage good experience as always

I definitely would not return here and only gave two stars since the salesperson was helpful and tried to find a solution to the issues we were having. We purchased a used vehicle from this location and within two weeks the car began to overheat. We took it to a mechanic to learn that we have almost 6k worth of repairs that need done to this car that is only worth around 9k. Yes, the car is older and has a good bit of miles on it and I expected some minor issues, maybe tires, brakes, or something like that, but you don't expect to get a car that needs so many repairs it would be considered totaled by your insurance company. We were told "Well, you bought a used car you should expect this." No, I don't expect to get a car that you state was inspected and in good condition to have a hole in the transmission pan and also need the head gaskets replaced. Unless you're going to take a mechanic with you to look at each individual thing on the car don't buy a used car here or you'll end up like me with a car that has more repairs than the car is worth, so now I'll only drive it around town briefly and otherwise it will be sitting in my driveway until I can pay it off.

Incredibly disappointed. Made an offer on a vehicle, no response. Later (much later in the day) learned the vehicle had been sold without giving me an opportunity to continue negotiations. Extremely unprofessional!

Great staff and sales associates am looking forward to looking and buying a car from them. Thank you

They were very Response and Courteous and Helpful. Thanks for the assistance it was a good experience