Dublin Honda Hours
"Ask for Tito for New Vehicles"
Oil, Filter Change
$39.95 and up*
Wheel Alignment (AWD)
Wheel Alignment (4WD)
Great experience in purchasing new vehicle if you do your homework. Watch out for the "rude" finance guy pushing the extended warranty. JUST... SAY NO.
They supposedly "fixed" our 2016 car's check engine two weeks ago, the light went on again yesterday! We brought the car in at 7 am in the... morning, they refused to accept it and recheck it. After a lot of arguments and going back and forth between the service and express service, they accepted the car, but told us it won't be any time soon! at 4 pm they called us to say the car has to stay overnight and we can't pick it up. Today @ 8 am they called us to pick up the car because they could not find any problem with it! The people we had to deal with at this dealership were unbelievably rude and aggressive. It was by far the worst customer service we have experienced...
This dealership ran a credit check on me even though *I was paying cash* for the car. I can think of no reason for this. Not cool.
I just bought my new Honda and I love it. Dublin treated me great! And they have a great cup of coffee there. I would highly recommend them.bren
I had a very good experience and they patiently cleared all my queries
Terrible customer service, hopeless communication skills,
I had been shopping for a new Honda Ridgeline and doing online research. During the process I discovered the exact make and model that I was looking for... at Dublin Honda. Unlike the other Honda dealers that I had been dealing with online, the internet sales team at Dublin was terrible. Not only did I have to push them to make an appointment to get an appraisal for my trade in, but when I came prepared to buy the car, the guy spent 10 minutes on his cell phone with a buddy (lots of ok Bro, and dudes, and talking about the weekend) while I waited patiently at his desk, but then seemed very eager to rush me out the door when the price on my car came back. I followed up with an email to him, as again I was ready to buy that car, but never heard back. I took my business elsewhere where I was appreciated as a customer and I would suggest that you do as well!
Good deal for a first time buyer but a few things are missing on the car we purchased but luckily they knock off $200 off the msrp
Was working with a very nice salesman and then the Senior Sales Representative took over. He was very rude and condescending. I kept telling him what I... was looking for and he wouldn't listen. I left and went to a different Honda dealer and had a great experience and bought a car.
Salesman was horribly pushy! We were clear on our wants but he was insistent on putting us in the exact opposite. We wanted to test drive and had to stand... and wait for him while he couldn't open car after car after car. Having just had foot surgery, I told him standing this long wasn't going to work, but to no avail. Then when he finally brought the car around he insisted we walk and stand and walk some more around the whole vehicle while he pointed out things that were obvious ("this is how you open the trunk"). FINALLY start the test drive and he talks the whole time about himself! Worst dealer experience I've ever had.