Reviews
Write a reviewGreat SERVICE
I just got my Honda Accord service by terrific double Honda. They did a great job Wisdom was my service writer. She was terrific. Vehicle was ready on time prices were extremely low thank you so much.
Great SERVICE
I just got my Honda Accord service by terrific double Honda. They did a great job Wisdom was my service writer. She was terrific. Vehicle was ready on time prices were extremely low thank you so much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
DO NOT TAKE YOUR CAR HERE
Do not take your car here for any repairs. Unethical technicians that suggest repairs that are not needed on your vehicle. Horrible customer service. AVOID!
DO NOT TAKE YOUR CAR HERE
Do not take your car here for any repairs. Unethical technicians that suggest repairs that are not needed on your vehicle. Horrible customer service. AVOID!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Worst customer service ever
This location has the worst customer service ever. They rejected the warranty service offered by Honda. I had to take my car to a different location in order to get it fixed.
Worst customer service ever
This location has the worst customer service ever. They rejected the warranty service offered by Honda. I had to take my car to a different location in order to get it fixed.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Drakes the best
Drake Hendrickson deserves a huge shoutout. Earlier today I went to a different dealership and had a terrible experience, when I got to Dublin Honda and met Drake I had a complete opposite experience. Drake is friendly, nice, personable, knowledgeable, helpful, and so many more things. I never felt any pressure to buy he wasn't pushy at all, I felt like Drake was only trying to help me get what I wanted and wasn't just trying to sell a car it's very clear he cares about his job as well as his customers. It was a pleasure working with him. Drake you've made a customer for life out of me. Also I don't want to leave out Jimmy, he was so kind and friendly and helpful and the paperwork got finished hella fast. Overall had a very positive experience here and I will definitely come back.
Drakes the best
Drake Hendrickson deserves a huge shoutout. Earlier today I went to a different dealership and had a terrible experience, when I got to Dublin Honda and met Drake I had a complete opposite experience. Drake is friendly, nice, personable, knowledgeable, helpful, and so many more things. I never felt any pressure to buy he wasn't pushy at all, I felt like Drake was only trying to help me get what I wanted and wasn't just trying to sell a car it's very clear he cares about his job as well as his customers. It was a pleasure working with him. Drake you've made a customer for life out of me. Also I don't want to leave out Jimmy, he was so kind and friendly and helpful and the paperwork got finished hella fast. Overall had a very positive experience here and I will definitely come back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
PUSHY finance guy
Great experience in purchasing new vehicle if you do your homework. Watch out for the "rude" finance guy pushing the extended warranty. JUST SAY NO.
PUSHY finance guy
Great experience in purchasing new vehicle if you do your homework. Watch out for the "rude" finance guy pushing the extended warranty. JUST SAY NO.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terrible service!
They supposedly "fixed" our 2016 car's check engine two weeks ago, the light went on again yesterday! We brought the car in at 7 am in the morning, they refused to accept it and recheck it. After a lot of arguments and going back and forth between the service and express service, they accepted the car, but told us it won't be any time soon! at 4 pm they called us to say the car has to stay overnight and we can't pick it up. Today @ 8 am they called us to pick up the car because they could not find any problem with it! The people we had to deal with at this dealership were unbelievably rude and aggressive. It was by far the worst customer service we have experienced...
Terrible service!
They supposedly "fixed" our 2016 car's check engine two weeks ago, the light went on again yesterday! We brought the car in at 7 am in the morning, they refused to accept it and recheck it. After a lot of arguments and going back and forth between the service and express service, they accepted the car, but told us it won't be any time soon! at 4 pm they called us to say the car has to stay overnight and we can't pick it up. Today @ 8 am they called us to pick up the car because they could not find any problem with it! The people we had to deal with at this dealership were unbelievably rude and aggressive. It was by far the worst customer service we have experienced...
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Not cool
This dealership ran a credit check on me even though *I was paying cash* for the car. I can think of no reason for this. Not cool.
Not cool
This dealership ran a credit check on me even though *I was paying cash* for the car. I can think of no reason for this. Not cool.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
2018 Accord
I just bought my new Honda and I love it. Dublin treated me great! And they have a great cup of coffee there. I would highly recommend them.bren
2018 Accord
I just bought my new Honda and I love it. Dublin treated me great! And they have a great cup of coffee there. I would highly recommend them.bren
- Customer service 2.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nice and very good
I had a very good experience and they patiently cleared all my queries
Nice and very good
I had a very good experience and they patiently cleared all my queries
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terrible
Terrible customer service, hopeless communication skills,
Terrible
Terrible customer service, hopeless communication skills,
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase