Reviews
Write a reviewBad service dept.
Bad service dept. I do not recommend. Scam artists. Go to another nearby dealership in nearby towns.
Bad service dept.
Bad service dept. I do not recommend. Scam artists. Go to another nearby dealership in nearby towns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Dishonest Dealership
Signed an agreement to purchase a 2022 Honda Insight and put down $1000 on June 2, 2022. When the vehicle arrived over a month later it was exactly what we thought we had ordered. When we sat down with the business office we noticed that they were charging us $1,800 more than what was agreed to in June. They came back and said the quote that were signed had the VIN number of a Civic on it even thought the paper had 2022 Insight EX Crimson Red on it. They told us we could pay the $1800 for the Insight or order a Civic for the price we were quoted. Both options favored the dealership and they did not honor the agreement. We requested our deposit back and will never spend a time with Ryan Auto Group in Monroe ever again. Beware of this bait and switch scam that they are trying to pull.
Dishonest Dealership
Signed an agreement to purchase a 2022 Honda Insight and put down $1000 on June 2, 2022. When the vehicle arrived over a month later it was exactly what we thought we had ordered. When we sat down with the business office we noticed that they were charging us $1,800 more than what was agreed to in June. They came back and said the quote that were signed had the VIN number of a Civic on it even thought the paper had 2022 Insight EX Crimson Red on it. They told us we could pay the $1800 for the Insight or order a Civic for the price we were quoted. Both options favored the dealership and they did not honor the agreement. We requested our deposit back and will never spend a time with Ryan Auto Group in Monroe ever again. Beware of this bait and switch scam that they are trying to pull.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Ryan Honda in Monroe, La...Tops in my book
The service department has always gone above and beyond to make sure that all of my necessary stuff has been taken care of for me. They even found discounts to lower the price of the maintenance. Mike in the Service Dept is the best. He makes me feel like I am truly being taken care of...
Ryan Honda in Monroe, La...Tops in my book
The service department has always gone above and beyond to make sure that all of my necessary stuff has been taken care of for me. They even found discounts to lower the price of the maintenance. Mike in the Service Dept is the best. He makes me feel like I am truly being taken care of...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Darnita.itis4me@yahoo.com
I was very pleased with service. i was in and out in about 15 minutes.
Darnita.itis4me@yahoo.com
I was very pleased with service. i was in and out in about 15 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Car Service
It’s always a pleasure to have my car service. Excellent customer service in a clean professional environment.
Car Service
It’s always a pleasure to have my car service. Excellent customer service in a clean professional environment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Strss-less Honda CR-V Touring Purchase
Great place to buy a car! Though I pretty much new going in what I was wanting, had a print out of car and accessories I wanted, the sales team was very friendly and eager to help me with my purchase. I had a trade in and the offer on it was quick and reasonable. The salesperson went over all the features of my new car and made me feel at ease with my purchase. This was a "stress-less" sale! Thank you Team Ryan Honda.
Strss-less Honda CR-V Touring Purchase
Great place to buy a car! Though I pretty much new going in what I was wanting, had a print out of car and accessories I wanted, the sales team was very friendly and eager to help me with my purchase. I had a trade in and the offer on it was quick and reasonable. The salesperson went over all the features of my new car and made me feel at ease with my purchase. This was a "stress-less" sale! Thank you Team Ryan Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Underwhelmed
If you have work done on your car, check it afterwards. There were scratches and nicks to paint and glass that were not previously there.
Underwhelmed
If you have work done on your car, check it afterwards. There were scratches and nicks to paint and glass that were not previously there.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
D Littleton
The first repair was not quite right, but they heard what I had to say and made it good. I love this Honda dealership. Great experience, they are always friendly and helpful. That's why I now own 3 Honda vehicles. Thank you.
D Littleton
The first repair was not quite right, but they heard what I had to say and made it good. I love this Honda dealership. Great experience, they are always friendly and helpful. That's why I now own 3 Honda vehicles. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fast and efficient
It's so easy to schedule a maintenance, and work is done is an efficient manner.
Fast and efficient
It's so easy to schedule a maintenance, and work is done is an efficient manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
price charged for tires not quoted price
I was told and shown figure of $89.00 for yokohama tire ($600.00 for 4 tires, alignment , and mounting tires) for Honda Accord. When I paid it was $ 723.94. I told lady quoted price was $600, she ran figures again and stayed firm. The print out showed tires @112.73. I wasn't given paper where the quote on tires was written (lesson learned) so I couldn't show it to her.
price charged for tires not quoted price
I was told and shown figure of $89.00 for yokohama tire ($600.00 for 4 tires, alignment , and mounting tires) for Honda Accord. When I paid it was $ 723.94. I told lady quoted price was $600, she ran figures again and stayed firm. The print out showed tires @112.73. I wasn't given paper where the quote on tires was written (lesson learned) so I couldn't show it to her.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase