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Ryan Honda of Monroe

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (50 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–7:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm Closed
Sunday Closed Closed

Inventory

  • No photo available
    Honda Certified
    2019 Honda Accord
    49,915 mi.
    $21,249
  • No photo available
    Honda Certified
    2021 Honda CR-V
    58,847 mi.
    $25,995
  • No photo available
    Honda Certified
    2019 Honda CR-V
    88,096 mi.
    $26,542
  • No photo available
    Honda Certified
    2022 Honda Pilot
    31,358 mi.
    $32,941
  • No photo available
    Honda Certified
    2024 Honda Pilot
    20,849 mi.
    $34,009
See all 12 vehicles from this dealership.

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (50 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bad service dept.

Bad service dept. I do not recommend. Scam artists. Go to another nearby dealership in nearby towns.

Bad service dept.

Bad service dept. I do not recommend. Scam artists. Go to another nearby dealership in nearby towns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dishonest Dealership

Signed an agreement to purchase a 2022 Honda Insight and put down $1000 on June 2, 2022. When the vehicle arrived over a month later it was exactly what we thought we had ordered. When we sat down with the business office we noticed that they were charging us $1,800 more than what was agreed to in June. They came back and said the quote that were signed had the VIN number of a Civic on it even thought the paper had 2022 Insight EX Crimson Red on it. They told us we could pay the $1800 for the Insight or order a Civic for the price we were quoted. Both options favored the dealership and they did not honor the agreement. We requested our deposit back and will never spend a time with Ryan Auto Group in Monroe ever again. Beware of this bait and switch scam that they are trying to pull.

Dishonest Dealership

Signed an agreement to purchase a 2022 Honda Insight and put down $1000 on June 2, 2022. When the vehicle arrived over a month later it was exactly what we thought we had ordered. When we sat down with the business office we noticed that they were charging us $1,800 more than what was agreed to in June. They came back and said the quote that were signed had the VIN number of a Civic on it even thought the paper had 2022 Insight EX Crimson Red on it. They told us we could pay the $1800 for the Insight or order a Civic for the price we were quoted. Both options favored the dealership and they did not honor the agreement. We requested our deposit back and will never spend a time with Ryan Auto Group in Monroe ever again. Beware of this bait and switch scam that they are trying to pull.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Ryan Honda in Monroe, La...Tops in my book

The service department has always gone above and beyond to make sure that all of my necessary stuff has been taken care of for me. They even found discounts to lower the price of the maintenance. Mike in the Service Dept is the best. He makes me feel like I am truly being taken care of...

Ryan Honda in Monroe, La...Tops in my book

The service department has always gone above and beyond to make sure that all of my necessary stuff has been taken care of for me. They even found discounts to lower the price of the maintenance. Mike in the Service Dept is the best. He makes me feel like I am truly being taken care of...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Darnita.itis4me@yahoo.com

I was very pleased with service. i was in and out in about 15 minutes.

Darnita.itis4me@yahoo.com

I was very pleased with service. i was in and out in about 15 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Car Service

It’s always a pleasure to have my car service. Excellent customer service in a clean professional environment.

Car Service

It’s always a pleasure to have my car service. Excellent customer service in a clean professional environment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Strss-less Honda CR-V Touring Purchase

Great place to buy a car! Though I pretty much new going in what I was wanting, had a print out of car and accessories I wanted, the sales team was very friendly and eager to help me with my purchase. I had a trade in and the offer on it was quick and reasonable. The salesperson went over all the features of my new car and made me feel at ease with my purchase. This was a "stress-less" sale! Thank you Team Ryan Honda.

Strss-less Honda CR-V Touring Purchase

Great place to buy a car! Though I pretty much new going in what I was wanting, had a print out of car and accessories I wanted, the sales team was very friendly and eager to help me with my purchase. I had a trade in and the offer on it was quick and reasonable. The salesperson went over all the features of my new car and made me feel at ease with my purchase. This was a "stress-less" sale! Thank you Team Ryan Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Underwhelmed

If you have work done on your car, check it afterwards. There were scratches and nicks to paint and glass that were not previously there.

Underwhelmed

If you have work done on your car, check it afterwards. There were scratches and nicks to paint and glass that were not previously there.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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D Littleton

The first repair was not quite right, but they heard what I had to say and made it good. I love this Honda dealership. Great experience, they are always friendly and helpful. That's why I now own 3 Honda vehicles. Thank you.

D Littleton

The first repair was not quite right, but they heard what I had to say and made it good. I love this Honda dealership. Great experience, they are always friendly and helpful. That's why I now own 3 Honda vehicles. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fast and efficient

It's so easy to schedule a maintenance, and work is done is an efficient manner.

Fast and efficient

It's so easy to schedule a maintenance, and work is done is an efficient manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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price charged for tires not quoted price

I was told and shown figure of $89.00 for yokohama tire ($600.00 for 4 tires, alignment , and mounting tires) for Honda Accord. When I paid it was $ 723.94. I told lady quoted price was $600, she ran figures again and stayed firm. The print out showed tires @112.73. I wasn't given paper where the quote on tires was written (lesson learned) so I couldn't show it to her.

price charged for tires not quoted price

I was told and shown figure of $89.00 for yokohama tire ($600.00 for 4 tires, alignment , and mounting tires) for Honda Accord. When I paid it was $ 723.94. I told lady quoted price was $600, she ran figures again and stayed firm. The print out showed tires @112.73. I wasn't given paper where the quote on tires was written (lesson learned) so I couldn't show it to her.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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See all 50 reviews