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Quality Auto Center

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Review on car purchase

This is the second car I have purchased from Chad and I am satified both times. Will come back everytime.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service!!!

Chad is the most patient and caring guy! He's super real and really wants to help people (even spastic people like me). Quality Auto Center is a very friendly place. This is my second time to do business with them and it won't be my last. Chad & Chris @ Quality is worth every bit of the 1.5hr drive. Thank you guys!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quality is their name is no lie.

WE searched online first. We really did not want to make payments, but when we spotted this 2012 Ford Fusion, the price was right enough for us and our financial institution to make a deal. Chad & Chris provided a clean, friendly atmosphere and gave us a chance to look around, test drive our chosen vehicle, even recommended a nice place to go eat for lunch while we waited on some paperwork from our financial institution. They have more quality cars and my husband already plans to go there again when it is his turn to get a newer vehicle for his use. Thank you, Chad & Chris!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Chad and Chris got my vehicle sold quick! I then purchased another vehicle from them. The experience was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pleasant Experience

We purchased a Chrysler from Chris. It was a truly enjoyable experience. He was very knowledgeable, friendly and no sales pressure at all. We feel like we were blessed with a very good purchase at a very reasonable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service , no pressure

Easy to work with, very friendly and no buying pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Pre-Owned Experience Ever!

Chris Long and Chad have good hearts and know how to treat people. This is perhaps the most fair and competent buying experience I have ever had. The inventory at Quality Auto Center is some of the best on the market. Chris does not have any "suspect" inventory, and all is taken very good care of. These guys are ones that you can trust!! They will work with each customer to obtain the best deal possible. Great experience and I will buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Pre-Owned Dealer

We bought a 2003 Ford Pickup for my son from Chris Long and could not have found a better dealership and group of people to deal with. The vehicle is wonderful and to be treated so well by Chris and Chad was very refreshing. They sincerely care about their customers and the quality of the vehicles on their lot. This is the first time in purchasing a pre-owned vehicle that I did not feel like I was being taken advantage of!! These are good people and it is well worth the effort in giving them a look if your interested in a good, quality pre-owned vehicle and want to be treated like a human!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding service

If you are looking for some down to earth, used car salesmen, Chris and Chad are the ones to work with. They answered any questions I had over the phone before taking the trip out to Henderson and were very good about going out of their way to take care of some smaller issues with the vehicle. I was in no way pressured into buying a vehicle, but for the quality and prices of their vehicles, I was more than willing to drive off the lot in one, without hesitation. I'll certainly be using them for any future purchases

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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East Texas deals...avoid the drive to Dallas.

They have late model vehicles that are in immaculate condition with low miles and fair pricing. Got many questions answered via internet/phone with Chad before driving to Henderson. There was no sales pressure and we purchased a 2015 Chevrolet Sonic at an amazing price. He'd even tinted the windows and ordered a new front license plate holder. We will definitely shop here first when looking for our next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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