Reviews
Amazing buying experience
Nice experience with Bao. Seem less buying shopping and buying process. Not to mention the swiftness of the way I got approved by a bank.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day!
Jay Altman
Very good sales person. He was exceptional in every facet.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jay Altman, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Excellent experience with Kevin!
This is our 3rd experience now with Mercedes Benz Walnut Creek and with Kevin Rasul, in particular. Not only is he very knowledgeable about the products, he is friendly and patient when reviewing all of our options. After a long day at the dealership, he even purchased us snacks! We never feel rushed, pressured, or that any question we're asking is silly. We are grateful for Kevin and the expertise and professionalism of all the Mercedes Benz WC employees!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nicole, we really appreciate your feedback! Until the next time we meet, take care!
Very good dealer.
I bought a certified preowned GLA, the process went smoothly and didn?t take too long.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Dianne Tan is my sales person.
Dianne Tan is my sales person. The transaction was easy and no stress. Thomas the manager and Ash the finance manager helped thoroughly to make sure we are taken care of. I highly recommend my sales team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Erick, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My GLC300 2022
I went there 2 days in a row and decided to buy a car after one week, they have very good customer service Best dealerships in the Bay Area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lixian, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Walnut Creek! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great customer service, Great salesman
made the buying experience seamless. Quick and No hassles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Abiye, thank you for taking the time to leave a review for us at Mercedes-Benz of Walnut Creek. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service and car buying experience
We purchased a car from Mercedes- Benz of Walnut Creek and really enjoyed working with Ali. He was helpful, friendly, and most especially VERY patient and not pushy at all. We were able to get the exact car we wanted for a lower price than expected. The manager was also very helpful. We love our new car, and will be back when we are ready for another.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi E, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mercedes CLA 250 2022
Angelique booked us an appointment!! Went in early and met with Kevin!! Kevin was awesome showed me my purchase options. Overall excellent experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Experience
Sales Rep was helpful and Store Manager was friendly and accommodating. Everything went so well!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nancy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!