Mercedes-Benz of Oakland

4.1 out of 5 4.1
Rectangle 48
Sales 11:00 AM - 5:00 PM
Service Closed

Mercedes-Benz of Oakland Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

8:00 AM - 4:30 PM

Tuesday

8:00 AM - 4:30 PM

Wednesday

8:00 AM - 4:30 PM

Thursday

8:00 AM - 4:30 PM

Friday

8:00 AM - 4:30 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2005

For over 42 years, the Barsotti Family's Mercedes-Benz of Oakland dealership has been serving generations of Bay Area Me

...

rcedes-Benz owners and enthusiasts. As one of the oldest family-owned Mercedes-Benz dealerships in Northern California, we have a long-standing reputation of top-notch client treatment and pledge to maintain that reputation in our community for future generations.

"Mercedes-Benz of Oakland-"East Bay Excellence""

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
23 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    December 4, 2019

    $110k is quite a bit to spend on a vehicle that I don't need so the service should feel different, almost like you are paying for special treatment...we... that is just what I got. I feel great about the whole thing and I will be a Mercedes-Benz driver for life now! Gave it almost a month before writing this review but I am in love and want to world to know. Just don't get the same exact car as me :)

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 28, 2019

    I came in just to browse...left with a new ride! I took my grandmother to shop at Sprouts next door and figured I'd burn a few calories and walked over... to MB just to walk around. I was enjoying conversation with a very friendly and funny, Rome. I was curious what my old Bimmer was worth so we walked over and drove it back and appraised it...next thing I know, I'm picking up Nana in my new GLC!!! This was so quick and smooth, it should be illegal :)

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 26, 2019

    I came in looking for a Car. From the moment I pulled in, I was treated like Royalty. Thank you to my Salesman, who never once pressured me, yet instead... he was ever so helpful and knowledgeable. Thank you to Krystal, who went out of her way to Greet me. Thank you to the GM, who came out to Greet me and make sure I was well taken Care of. I love my Mercedes-Benz! I will definitely be servicing it here, and referring everyone to you Guys!! :-)

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 24, 2019

    I was asked to leave a review and I have no complaints. Bought an E53. Appreciate the deal. Spoke to Krystal about my trade before visiting and worked... with Kurt and Phil.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 23, 2019

    My husband bought me a new car for my birthday and this couldn't have been easier. Was even delivered to my doorstep! Thanks, guys :) -Janet

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 22, 2019

    Just go to a different dealer. Horrid purchasing experience, couldn't get them to clean and deliver the car, when they did oops, they forget to get payment... from me on the car, and every time I have gone in there not only is the car not ready, it is not fixed, and it is always someone else's fault! Just wait wait and wait, you get I'm sorry, but that never stops and neither does the bad service

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 19, 2019

    They wouldn't discuss price over email or phone and insisted I come in for the best price and although annoyed, I did and I actually left with a better... deal than the 2 other dealerships I was considering...didn't expect that! Thanks, guys. My sales persons were Phil and Kurt.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 5, 2019

    I worked with Kurt on one day and loved him but when I dropped in unannounced 2 days later he wasn't in and I didn't want to have to travel back in for... San Jose again! I had the pleasure of working with Rome who was so sweet and got me my new white CLA!!! Claudia was the manager and she is lovely also. Thank you all so much.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 1, 2019

    I’ve been leasing my benz from Oakland for many years and I have always had excellent service care of Sam La. Thank you Sam for always making things easy... and a great experience every time!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 20, 2019

    I went in looking for a Used Mercedes Benz. It was my first time looking into this brand. I was greeted by the Sales Staff, and treated pretty much like... Royalty throughout the entire process. Even the GSM, Robert, and the GM, DS, Came out to Greet me and thank me for choosing them. The process was smooth and surprisingly painless. I will definitely be coming back here for Service, and referring my friends to buy their Cars from MB of Oakland! Thanks Guys for your help during such a heavy and scary process. You made it pleasurable, fun, and exciting!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews