[{"id":482830,"personPtyId":37715522,"firstName":"Sunday","lastName":"Nguyen","titleText":"Service","shortBioText":"Graduated from College of Alameda, specializing in Automotive Engineering. Post graduation, started my career at a local dealership as a Service Technician for a few years. I decided to explore more options within the field and become a Sales Consultant at Toyota. Currently, I am a Service Adviser at Oakland Acura, and I am very passionate in everything about this position!\r\nOakland Acura is a family owned business for 20+ years, with staff with strong work ethics, very cooperative as a team, and most importantly, are always happy and ready to serve our clients. I am very blessed to become a part of Oakland Acura\u001as team!\r\n My passion consists of traveling, nature photography, hiking in the summer, and snowboarding in the winter. On the weekends or my days off, I love to spend time with my beloved wife and daughter. I also enjoy karaoke nights with my friends and family. On my spare time, I like to read.","emailTxt":"snguyen@oacura.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":14,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/72f5db4c7167.jpg","drDealerId":10253,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"1251763200","certifiedEmployee":true,"deptDscrp":"Service"},{"id":482829,"personPtyId":37870229,"firstName":"Raymond","lastName":"Leung","titleText":"Service","shortBioText":"I started out in the automotive field when I was in high school. During after school hours I work at a local automotive accessories/ performance parts store. I continue to work at the store while attending college and got involve in local racing events at the same time. After college I work at a local body shop as a estimator to gain more knowledge of automotive body repair. After 5 years at the body shop as a estimator I begin my dealership career with Oakland Acura.","emailTxt":"rleung@oacura.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10253,"dealerEmpStartDtUtc":"1341100800","industryStartDtUtc":"1009843200","certifiedEmployee":true,"deptDscrp":"Service"},{"id":511033,"personPtyId":40577966,"firstName":"Jose F","lastName":"Monterrosa","titleText":"Service Advisor","emailTxt":"jmonterrosa@oacura.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":12,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10253,"dealerEmpStartDtUtc":"1380585600","industryStartDtUtc":"1309478400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":482823,"firstName":"Service Cashier","lastName":"(Tonya, Nylah, Noel)","titleText":"Service Cashier","emailTxt":"cashier@oacura.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10253,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":482427,"personPtyId":37869164,"firstName":"Tom","lastName":"Tang","titleText":"Sales","emailTxt":"ttang@oacura.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10253,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":482424,"personPtyId":37640842,"firstName":"Richard","lastName":"Gonzalez","titleText":"Sales","emailTxt":"rgonzalez@oacura.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10253,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":482822,"personPtyId":37867217,"firstName":"Bill","lastName":"Diggs","titleText":"Parts","shortBioText":"Been in the Honda/Acura parts business since 1978. Love motorcycles & Giants Baseball","emailTxt":"oacuraparts@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10253,"dealerEmpStartDtUtc":"1022889600","industryStartDtUtc":"265507200","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":482421,"personPtyId":38867388,"firstName":"Jemille","lastName":"Alongi","titleText":"Sales","shortBioText":"Hi there! A little bit about myself. I was born and raised in the Bay Area. Some of my interests when not working are boating, camping and exercise. I have been with Acura for 6 years. I sincerely believe in the brand and what it has to offer. With Acura you can expect reliability, quality and a lot of bang for your buck!","emailTxt":"jalongi@oacura.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10253,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"1338508800","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":482827,"personPtyId":38489313,"firstName":"Jamie","lastName":"Nan","titleText":"Service","emailTxt":"jnan@oacura.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":11,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10253,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":482428,"personPtyId":37715833,"firstName":"Alex","lastName":"Diani","titleText":"Sales Manager","emailTxt":"alexd@oacura.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10253,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":482423,"personPtyId":37678575,"firstName":"Paul","lastName":"Dixon","titleText":"Sales","emailTxt":"pdixon@oacura.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10253,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":482429,"personPtyId":38492143,"firstName":"Rob","lastName":"Khalife","titleText":"Sales Manager","emailTxt":"rkhalife@oacura.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/66a25d7e3fe2.jpg","drDealerId":10253,"dealerEmpStartDtUtc":"1391212800","industryStartDtUtc":"1209600000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":482420,"personPtyId":37869228,"firstName":"Rufino","lastName":"Bales","titleText":"Senior Sales Specialist","emailTxt":"rbales@oacura.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/ae15b1ef2bce.jpg","drDealerId":10253,"dealerEmpStartDtUtc":"1162339200","industryStartDtUtc":"1162339200","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":482432,"personPtyId":37640628,"firstName":"Matt","lastName":"Walton","titleText":"Pre-Owned Sales Manager","shortBioText":"","emailTxt":"mwalton@oacura.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10253,"dealerEmpStartDtUtc":"1417402800","industryStartDtUtc":"1357009200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":482825,"personPtyId":37715760,"firstName":"Gary","lastName":"Wong","titleText":"Service","emailTxt":"gwong@oacura.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":20,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10253,"dealerEmpStartDtUtc":"1288569600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":482431,"firstName":"Ray","lastName":"Santamaria","titleText":"Finance Manager","emailTxt":"rsantamaria@oacura.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10253,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":482434,"personPtyId":37640846,"firstName":"Raquel","lastName":"Lopez","titleText":"Internet Sales Manager","shortBioText":"Internet Sls Mgr - Acura\r\nRegional Sls Mgr - Helms Briscoe\r\nSr Sales Mgr - Hyatt Regency\r\nConvention Mgr - Sofitel\r\nCatering Mgr - Omni\r\nMembership Coordinator\r\nFinance Admin Asst - SF Convention & Visitor Bureau","emailTxt":"RLopez@oacura.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10253,"dealerEmpStartDtUtc":"1128124800","industryStartDtUtc":"1009843200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":482425,"firstName":"Michael","lastName":"Lu","titleText":"Sales","emailTxt":"mlu@oacura.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10253,"certifiedEmployee":false,"deptDscrp":"Administration"}]

Oakland Acura

4.8 out of 5 (4.8) 177 reviews

Dealer on Cars.com since February 2018

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun 11:00 AM - 5:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 5:30 PM
Sun Closed

Reviews

4.8 out of 5 4.8
177 lifetime reviews. Includes reviews of Oakland Acura from DealerRater.com
  • 4.4 out of 5
    May 24, 2018

    Not inexpensive. Basic oil change was $145. but they are thorough & courteous. They try hard to provide minimum wait times. Service is billed as inclu...ding a car wash, but this adds extra 30 minutes to service time, so I opted out.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
  • 5.0 out of 5
    May 24, 2018

    I received excellent service and care from Gary Wong who made sure after my car was not ready to have a car to use regardless. He was very concerned ...with me as a person which was much appreciated. thank you so much,

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
  • 4.6 out of 5
    May 24, 2018

    I took my 2004 TL in for a routine maintenance visit. I was attended on time and got out within the projected timeline. Gary was on point, as customar...y.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Oakland Acura from DealerRater.com

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Service Pricing

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since February 2018

Serving the Oakland area, Oakland Acura, located at 277 27th Street in Oakland, CA, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!

Top Reviewed Employees

Oakland Acura
277 27th St Oakland, CA 94612
New (510) 466-1497
Used (510) 466-1518
Service (510) 466-1467
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