Auto Bank of Kansas City

2.8 out of 5 2.8

Reviews

2.8 out of 5 2.8
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    May 8, 2020

    After 3 1/2 years Of constant harassment for payments even when made on time. This please lacks professionalism, customer service, communication. I was... threatened by employee to have my car repossessed even when the car payments were made on time. I would never recommend this company. Ever!When expressing my concerns to Michelle she even threw her employees under the bus instead of taking responsibility for their huge mistakes.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 12, 2020

    The manger Jeannie is awesome The people at Auto Bank on Front Street is GREAT I will be glad to send someone to buy a car for either location.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 30, 2019

    My battery went dead and key does not fit my car per Nissan. They cheaply had faub programmed and that is why the faub always disengaged from car and had... to always put faub in port. But the key is not cut to my car. And Auto bank said it's my problem. Had to call lawyer mr wadell.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 21, 2019

    We just bought a car from there and we absolutely love it thank you so much the service was awesome the process was easy and fast

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 27, 2019

    The xxxxx Kelly talk xxxx and when it's time to get your car fixed they all ways make it like the car xxxxed up because of you. All they care about is... you making your car payment. I have seen them take cars from people who can't make they payment and all they do is clean the car and put it back on the lot for sale. They are very sad and they lie about any thing they can. All I can say is xxxx aunt bank and they will get what is coming to them for treating people like this

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 14, 2017

    This place is the most unprofessional,rude and dishonest used car lot in Kansas City...they will tell you whatever lies they feel will get you into one... of the vehicles on the lot ...it's totally not worth the time or money you will spend purchasing and trying to fix the LEMON!! Of a car *Please don't buy here!!!!*

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 8, 2017

    Just the best group of people that I ever had the experience buying a vehicle from, no hassles, no pressure, always willing to help in any way, on my third... vehicle

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 7, 2017

    Very nice professional staff. The experience was quick & smooth. I even met the owner from the commercials. (SUPER CUTIE PIE) . Buying my malibu was... the easiest car buying process ever. I got approved in 25 mins. I love AUTO BANK KC. YOU GUYS ROCK! I'll be back......

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 23, 2017

    Have bought 2 cars in the past from here and wouldn't hesitate to go and see them again. Have always been friendly and answered any and all questions i've... had.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 8, 2016

    Do not walk, but run and do not look back!!!!!!!!!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
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