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H and H Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great

Great experience. Don't confuse this place with other dealerships with the same name . I saw where someone else said sold their car while in for service which can't be done in any way whatsoever anywhere but assume they thought this was a different dealer thats buy here pay here. and my APR was great as its always based on the persons credit since they use credit unions, banks and finance companies.

Great

Great experience. Don't confuse this place with other dealerships with the same name . I saw where someone else said sold their car while in for service which can't be done in any way whatsoever anywhere but assume they thought this was a different dealer thats buy here pay here. and my APR was great as its always based on the persons credit since they use credit unions, banks and finance companies.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

H&H Autosales We would like to congratulate Alfonso willingham on his purchase and his professional experience here with us..we sincerely appreciate the Customers that becomes part of the H&H family of customers!!..we hope to see you again and if you know anyone looking for a vehicle please have them call me Billy Whitaker at 276-601-8036!!

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Financed nissan sentra

Bought car took in for repairs and they sold it out from under me before the first payment was due don't go here very bad business

Financed nissan sentra

Bought car took in for repairs and they sold it out from under me before the first payment was due don't go here very bad business

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

FAKE NEWS!! THERE IS ABSOLUTELY NO TRUTH TO THIS REVIEW!!

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Widow

This was the first time that I purchased an automobile on my own. I am a widow, older person, female, and needed trustworthy advice and help. I found the car I was interested in on their web site and went to the dealership. Billy Whittaker, greeted me and made me feel comfortable. He found the car I could afford and one just right for my needs that is more than I expected to be able to obtain. This was an enjoyable comfortable experience for me and I know that they are there for me if I should need help with the car. My anxiety was lifted and I know I could not have done this without Billy and the dealership.

Widow

This was the first time that I purchased an automobile on my own. I am a widow, older person, female, and needed trustworthy advice and help. I found the car I was interested in on their web site and went to the dealership. Billy Whittaker, greeted me and made me feel comfortable. He found the car I could afford and one just right for my needs that is more than I expected to be able to obtain. This was an enjoyable comfortable experience for me and I know that they are there for me if I should need help with the car. My anxiety was lifted and I know I could not have done this without Billy and the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

thank you!! it was a pleasure meeting you....billy whitaker has been doing this for over 20 years and has a great personality to help customers..we here at h&h autosales are proud that you chose him as your salesman and us as a place to do business!!

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Misleading sales staff,disrespectful, and scams.

I was supposed to get the car for 3days for test but when i got there they already had a finance company with all the paper work done.I was mislead by sales man and other man about the warranty. I was played until the 30 day warranty was up,but they still didn't go by the warranty papers on windows of the car, also had to get it refinance because of how much the Apr was on the loan.Very dissatisfied and confused how they did this.

Misleading sales staff,disrespectful, and scams.

I was supposed to get the car for 3days for test but when i got there they already had a finance company with all the paper work done.I was mislead by sales man and other man about the warranty. I was played until the 30 day warranty was up,but they still didn't go by the warranty papers on windows of the car, also had to get it refinance because of how much the Apr was on the loan.Very dissatisfied and confused how they did this.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome Customer Service

Thank you Billy Whitaker for Working with me to get My Nissan Rogue . He did a great job talking me through all about the car.. I had A Great Customer Experience. No Hassles, No waiting around . Everything went pretty quickly.

Awesome Customer Service

Thank you Billy Whitaker for Working with me to get My Nissan Rogue . He did a great job talking me through all about the car.. I had A Great Customer Experience. No Hassles, No waiting around . Everything went pretty quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thank you Carolyn,hope you enjoy your new ride!! thanks billy

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Exceeded my expecations!

I travel for a living and had to buy my vehicle without ever seeing it. I found H&H Auto Sales online and contacted them. Through numerous photos and answering every question I had without any delays I knew they were the right choice for me. They had the lowest mileage and the cleanest truck I could find, also the best PRICE around too! I purchased a 2005 Chevy 2500 Silverado, they had the best deal I could find. Billy was professional, courteous and made me feel like family. He went above and beyond in catering to my needs, sent every picture I asked for and make the buying process go smoothly. I look forward to doing future business with them, and will recommend them to anyone. Thank you H&H for making the buying process easy!!!

Exceeded my expecations!

I travel for a living and had to buy my vehicle without ever seeing it. I found H&H Auto Sales online and contacted them. Through numerous photos and answering every question I had without any delays I knew they were the right choice for me. They had the lowest mileage and the cleanest truck I could find, also the best PRICE around too! I purchased a 2005 Chevy 2500 Silverado, they had the best deal I could find. Billy was professional, courteous and made me feel like family. He went above and beyond in catering to my needs, sent every picture I asked for and make the buying process go smoothly. I look forward to doing future business with them, and will recommend them to anyone. Thank you H&H for making the buying process easy!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks for your business!! hope to see you again,billy whitaker.

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awesome dealer and Charlie was great

Bought a car back in January from charlie great sales person. The dealer worked me to get a great car for my wife. Needless to say we just went back and bought a truck from them as well. Love the dealer and great people to buy from. Matter in fact I am sending my friends and family to them.

awesome dealer and Charlie was great

Bought a car back in January from charlie great sales person. The dealer worked me to get a great car for my wife. Needless to say we just went back and bought a truck from them as well. Love the dealer and great people to buy from. Matter in fact I am sending my friends and family to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks,appreciate your business!!!

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Fantastic Service! Best Buying Experience EVER!

I found H&H on cars.com and boy were they the best deal around! Being from Wytheville, there are many other dealers to choose from at a closer distance than Galax, but these guys are worth the trip! I would have driven hours to see them if I had to! I traded in my 2000 Honda Accord for a Certified Pre-Owned 2010 model and was more than satisfied when I drove away in my new ride! Friendly customer service, no-pressure salesmen, laid-back atmosphere, straightforward no-strings trading and buying, and MORE THAN FAIR! H&H will definitely be selling me my next car!

Fantastic Service! Best Buying Experience EVER!

I found H&H on cars.com and boy were they the best deal around! Being from Wytheville, there are many other dealers to choose from at a closer distance than Galax, but these guys are worth the trip! I would have driven hours to see them if I had to! I traded in my 2000 Honda Accord for a Certified Pre-Owned 2010 model and was more than satisfied when I drove away in my new ride! Friendly customer service, no-pressure salesmen, laid-back atmosphere, straightforward no-strings trading and buying, and MORE THAN FAIR! H&H will definitely be selling me my next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks and we are proud you came to see us at h&h auto and let billy whitaker treat you professionally and we hope to see you again!!

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