Inquired about a Civic Type R last week. Few days pass and I get a text message from a very pushy online Salesman. Told him multiple times I was not... ready to sign any paperwork. I was upfront about my situation and pricing I was looking for. At first it was all friendly and then he became passive aggressive. I do not feel I deserved this. The interaction is crazy to me! I suppose I'll take my money somewhere else.
My last two trips to buy a car were at small dealers, with the last one ending up with me buying a car that ended up being more of a headache than I was... truly willing to deal with. Coming to a reputable large dealership, I was a bit apprehensive the staff may be a bit pushy or wouldn't really be able to make me feel like they cared, but I was pleasantly surprised. I sent a request for more info on a car on a Friday night & Manny got back to me the next morning to make an appointment for me to come by & take a look. He answered all my questions, got all my needs taken care of & even got me a better deal on my financing & took my old car. I also can rest easy knowing I can come back if there are any issues so I will definitely be keeping them in mind when it comes time for me or any of my friends to get a car.
It was a really nice experience. They really helped me and my wife out to leave with our new car they treated us well and I will recommend my family and... friends to go and buy at car from them
Eddy was so wonderful with helping me find the right car. I went in thinking I could only get a used car, he gave me options to a brand new Accord, as... well as the used. I couldn't believe the new car was an option, which I am now the proud owner of. He was understanding of my time and budget. He even let my daughter "help" him when I brought her along. I couldn't be more pleased with my experience with Eddy Godinez and his management team. Two thumbs way up for Honda!!
Having previously worked for a car dealership, my car-buying scrutiny comes from experience. When I purchased my Honda FIT from Hansel Honda, I was extremely... pleased with their service. Kevin was my sales person and was wonderful! He is very knowledgeable about both the Honda brand and automobiles in general. Even though it was raining, he made a few trips outside to get vehicles of my interest. The test drive covered things the average person would not think to test. The Sales Manager made sure I got a great deal and worked though some difficulties with ease. The Finance Mgr, was full of joy and made things seamless. Their follow-up has been thorough and pleasant. Overall, I felt very comfortable and knew I was getting honest, direct service. I give very high recommendation to Kevin Miller and Hansel Honda. Though this is a dealership review, not vehicle, I want to say I LOVE the Honda FIT! Great space, configurations and gas mileage.
I am a very hard to please car buyer, especially when I have a vision in mind of what I want and how much I want to spend. Scott said when I first sat... down, "After this, you wont be buying cars from anyone else". He and Jasmine provided such great customer service and made the process really easy, so I have to admit, he was right!
Scott has been great throughout the entire buying process of our new vehicle. He made us feel comfortable and ensured that the car shopping experience... was a good one. Unlike many salesmen, Scott can be easily be trusted and we would strongly recommend him to any one of our family members or close family friends. He's great at what he does!
The sales staff (Scott Cohen) did a very good job for helping us to select car that we would like. He went through every details with us and ensured that... we got all the facts about the car. The overall buying experience with Scott is the best one among our other previous experience.
Scot Cohen is an extraordinary salesman. He is honest, patient and a good listener. He convinced me throughout the process that he was interested in making... a deal that was in my best interest and there was no pressure at any time to make a decision about a purchase of the car in the immediate. His ability to educate actually broadened my perspective and I feel I am coming away with a better deal than what I had hoped or anticipated. For example, I had come in to check out 2015 Honda Accords and he was the one who introduced me to previously leased cars at a substantial discount! As it was, I upgraded my initial selection; received an exceptional deal. Most importantly, purchasing the car was fun! It was a transparent conversation like you would have with a friend who has your best interests at heart. The complete opposite of the treatment I received at Manley! Very classy, sophisticated operation. I am leaving impressed and excited to have the "right" car for the right price!!
I was ready to trade in my beloved Z4 for something newer, a little more practical, but still wanted style and street cred. Salesman Scott Cohen and Hansel... Honda guided me on my journey to find the perfect new car for me. He really listened to what I was saying, shopped all over the Hansel family of dealers with me and even test parked a car in my garage to see if it fit! So happy to be driving out of the lot with a gently used Mercedes C Class sport. Authentic, real, understanding and super knowledgeable about many brands, is how I would sum up Scott. Excellent experience and highly recommended!!!!!!