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Stevens Creek BMW

(1,976 reviews)
Visit Stevens Creek BMW
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:30pm
Sunday 10:00am–6:00pm Closed
New (408) 228-4645 (408) 228-4645
Used (408) 400-3496 (408) 400-3496
Service (888) 789-8983 (888) 789-8983

Reviews

(1,976 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevens Creek BMW from DealerRater.

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I drove from Fresno due to Stevens Creek BMW's

I drove from Fresno due to Stevens Creek BMW's reputation. I had arranged my visit in advance. The car was waiting for me. I was very satisfied with the deal. My sales rep and the other staff members were very professional and made me feel comfortable. Thank You-

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Big shout out to Alec and Lionel on helping put a deal

Big shout out to Alec and Lionel on helping put a deal together for my first BMW

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Alec is very knowledgeable and not pushy.

Alec is very knowledgeable and not pushy. He gives us space and time to review and decide which car we like. William is great at training us about the features of the new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ashavis, we're happy you found our staff to be so supportive during your experience here at Stevens Creek BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Among the best dealership, super nice customer service,

Among the best dealership, super nice customer service, Adriel was very patient and knowledgeable and explain all the features and answer my questions in details, the whole process is very smooth, and the manager Shadi was great and helpful in explaining everything. Donte was very patient in explaining the features and apps and necessary information in the car. Overall a very satisfying experience and definitely recommend to anyone and everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

They offered great service from the beginning to the end.

They offered great service from the beginning to the end. The car buying experience was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I was leased a new 2025 xm.

I was leased a new 2025 xm. Jorainna yao was incredibly professional, knowledgeable, responsive, and took time to address all my questions and concerns. Highly recommend her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Consumer response

I was leased a new 2025 xm. Jorainna yao was incredibly professional, knowledgeable, responsive, and took time to address all my questions and concerns. Highly recommend her.

Kamran Haroon, my BMW salesman was very efficient and

Kamran Haroon, my BMW salesman was very efficient and informative. His patience in explaining the various car features was appreciated. Excellent employee!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Stevens Creek BMW. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Had a fantastic buying experience and ended up with an

Had a fantastic buying experience and ended up with an electric i4 sedan. I've already referred several friends. Recommend. Thanks Prac, Michael!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so pleased you enjoyed your visit to Stevens Creek BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

This is my 2nd purchase from Steven's Creek BMW and both

This is my 2nd purchase from Steven's Creek BMW and both times, I have had great experience especially with my sales rep who is Michael Spanton. He is great to work with. Always trying to get a better deal for our purchase and is understanding and not pushy like most sales rep. He does listen to what we want and ask for in a car. I would recommend family and friends to work with Michael if they are looking to purchase or lease a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Stevens Creek BMW. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

The sales person was professional and to the point.

The sales person was professional and to the point. Very smooth experience and quick transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!