Reviews
I felt that the person was very patient, had a thorough
I felt that the person was very patient, had a thorough and professional understanding of vehicles, and had a great service attitude, which made me very satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're so glad to hear you had a positive experience and felt well taken care of. It means a lot to know our team’s patience and professionalism made a difference. We truly appreciate your support and hope to see you again soon!
Very professional, knowledgeable, and kind.
Very professional, knowledgeable, and kind. I highly recommend Lexus of Stevens Creek and look forward to doing business with them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and for taking the time to share your experience. We're so happy to hear that you found our team at Lexus of Stevens Creek to be professional, knowledgeable, and kind. It was a pleasure working with you, and we're glad you had a positive experience! Congratulations on your new purchase! We truly appreciate your recommendation, and we look forward to doing business with you again in the future.
Eric Yang is a very patient and enthusiastic employee and
Eric Yang is a very patient and enthusiastic employee and I am very grateful to him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your kind words! We're so glad to hear that Eric Yang was able to assist you with patience and enthusiasm. We truly appreciate your gratitude and will be sure to pass along your compliments to Eric. If you need anything further, please don’t hesitate to reach out. We're here to help! Happy New Year - Team Lexus of Stevens Creek
You guys have a team that does not work professionally.
You guys have a team that does not work professionally. I would take my car there many times but never did what I asked. on the contrary it was worse. I do not rate you guys highly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your valuable feedback with us. It plays an essential role in helping us improve and run a better company. Monika Slezak, our Service Manager, tried reaching you today but was unable to connect. When you have a moment, please feel free to return her call at 408-330-3011. We look forward to hearing from you and continuing to improve your experience with us.
We had visit 4 or 5 car dealerships before Stevens Creek
We had visit 4 or 5 car dealerships before Stevens Creek Lexus. The others were “pushy” and more interested in selling rather than helping us as a buyer. Everyone we dealt with at Stevens Creek was respectful and I can’t say enough good things about the sales person and finance manager we had. We bought our car through the Costco CarBuyer program and it would highly recommend it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback on DealerRater! It’s wonderful to hear that your experience at Stevens Creek Lexus was so positive. Our team is committed to creating a respectful and helpful environment, and it’s great to know that our sales and finance staff met your expectations. We're glad you found the Costco CarBuyer program beneficial. Your recommendation means a lot to us, and we look forward to serving you again! Lexus of Stevens Creek