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Byers Dublin Mazda

(897 reviews)
Visit Byers Dublin Mazda
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–6:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award 2019 state dealer award 2017 state dealer award
2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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New (888) 377-6061 (888) 377-6061
Used (866) 799-2516 (866) 799-2516
Service (888) 802-6361 (888) 802-6361

Inventory

See all 233 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2013.
The Best Prices The Best Service The Best Selection. Central Ohio's Number One Mazda Dealer!
Upfront Pricing
No Games No Gimmicks
Customer Oriented Experience
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Free Car Washes For Life
Huge Selection of Inventory
Byers In the Transportation Business Since 1897!
Byers Dublin Mazda "Your Hometown Team!"

Service center

Phone number (888) 802-6361

Service hours

Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(897 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byers Dublin Mazda from DealerRater.

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Michael was extremely knowledgeable, helpful, and

Michael was extremely knowledgeable, helpful, and friendly when we were picking out a vehicle. We were able to easily test drive a few cars and make a decision in less than a week due to how seamless of a process it was.

Michael was extremely knowledgeable, helpful, and

Michael was extremely knowledgeable, helpful, and friendly when we were picking out a vehicle. We were able to easily test drive a few cars and make a decision in less than a week due to how seamless of a process it was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re thrilled to hear that Michael was able to provide you with a seamless and enjoyable experience while choosing your vehicle. Making the car-buying process easy and stress-free is exactly what we aim for. We’re so glad we could help you find the perfect fit, and we truly appreciate your support. If there’s anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new car!

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Had a great experience working the team at Byers Mazda.

Had a great experience working the team at Byers Mazda. Fair negotiation and clear communication throughout the process.

Had a great experience working the team at Byers Mazda.

Had a great experience working the team at Byers Mazda. Fair negotiation and clear communication throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team at Byers Mazda. Providing fair negotiations and clear communication is very important to us, and we're glad we could meet your expectations. If you need anything in the future, don't hesitate to reach out. Enjoy your new vehicle!

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They were very professional and we were able to get the

They were very professional and we were able to get the deal done quickly and at a fair price.

They were very professional and we were able to get the

They were very professional and we were able to get the deal done quickly and at a fair price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We’re thrilled to hear that you found our team professional and efficient. It was a pleasure working with you to get the deal done quickly and at a fair price. Your satisfaction means the world to us, and we truly appreciate your support!

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I am very disappointed with my experience with this

I am very disappointed with my experience with this dealership. i bought a new car and owned it for only a week before it started to have issues. I brought my car in expecting it to only take a day to look at it and each day they kept on pushing it back. Then I got a message that they would have my car way longer than expected because there is an issue that they have never experienced before. I went a couple days not getting any updates and continuously reached out and everytime they would say “no update” they ended up having my car longer then I even owned it. They had my car in the shop for about 2 weeks before they told me to come get it because they couldn’t figure out the issue and it would take about a month before they know what’s wrong with it. I am still waiting for my car to be fixed but this is unacceptable for a brand new car to be having issues a week into owning it. I am very disappointed.

I am very disappointed with my experience with this

I am very disappointed with my experience with this dealership. i bought a new car and owned it for only a week before it started to have issues. I brought my car in expecting it to only take a day to look at it and each day they kept on pushing it back. Then I got a message that they would have my car way longer than expected because there is an issue that they have never experienced before. I went a couple days not getting any updates and continuously reached out and everytime they would say “no update” they ended up having my car longer then I even owned it. They had my car in the shop for about 2 weeks before they told me to come get it because they couldn’t figure out the issue and it would take about a month before they know what’s wrong with it. I am still waiting for my car to be fixed but this is unacceptable for a brand new car to be having issues a week into owning it. I am very disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you’ve encountered and the frustration this situation has caused. This is certainly not the level of service we aim to provide, and we deeply regret that your new car is experiencing problems. We understand how inconvenient it must have been to go without your vehicle for such an extended period, and we recognize the importance of timely communication. Your feedback is incredibly valuable, and we will use it to address how we handle updates and ensure we improve our processes. Please know that resolving this issue is our top priority. We are committed to getting your car fixed as soon as possible and will do everything we can to expedite the process. If there’s anything we can do to assist you further, please don’t hesitate to reach out to us directly. Thank you for your patience and understanding as we work to make this right.

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Very professional , job well done,all together I was very

Very professional , job well done,all together I was very happy with the work.thank you

Very professional , job well done,all together I was very

Very professional , job well done,all together I was very happy with the work.thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and positive feedback. We're delighted to hear that you were very happy with the work we provided. Your satisfaction means the world to us, and we truly appreciate you taking the time to share your experience. If there's anything else we can do for you, please don't hesitate to reach out. Thank you again!

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Kino was helpful, friendly, and made the end of a long

Kino was helpful, friendly, and made the end of a long day enjoyable. I would definitely recommend shopping here!

Kino was helpful, friendly, and made the end of a long

Kino was helpful, friendly, and made the end of a long day enjoyable. I would definitely recommend shopping here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re thrilled to hear that Kino made your day more enjoyable and provided such a friendly and helpful experience. We truly appreciate your recommendation and can’t wait to welcome you back again soon!

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Very professional and courteous.

Very professional and courteous. Was also very responsive and I’m always happy dealing with him when I bring my car in.

Very professional and courteous.

Very professional and courteous. Was also very responsive and I’m always happy dealing with him when I bring my car in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Stevie was super helpful , Friendly and got the job done

Stevie was super helpful , Friendly and got the job done fast , And kept me informed !

Stevie was super helpful , Friendly and got the job done

Stevie was super helpful , Friendly and got the job done fast , And kept me informed !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Ryan helped me with shopping for new car.

Ryan helped me with shopping for new car. I would definitely recommend Ryan when shopping for new car at Byers Mazda

Ryan helped me with shopping for new car.

Ryan helped me with shopping for new car. I would definitely recommend Ryan when shopping for new car at Byers Mazda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Ray sold me a vehicle with a transmission problem and

Ray sold me a vehicle with a transmission problem and Byers management never called me to address my concern.

Ray sold me a vehicle with a transmission problem and

Ray sold me a vehicle with a transmission problem and Byers management never called me to address my concern.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with your vehicle and our lack of communication regarding your concern. Customer satisfaction is incredibly important to us, and it’s clear we fell short in your case. We would like the opportunity to make this right and address your concerns regarding the transmission issue. Please reach out to us so we can work toward a resolution. Your feedback helps us improve, and we appreciate your patience and understanding as we work to provide a better experience.

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