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Courteous and Professional
From start to finish, I had an excellent experience purchasing a used 2009 Porsche Boxster that was in Near Mint/Mint condition from Capitol Volkswagen (DGDG) in San Jose. I had been searching the entire country, literally, for a nice 2009-2012 Boxster (i.e. 987.2, manual), luckily I found a great one at a reputable dealership that was not too far away. Everyone at Capitol Volkswagen that I dealt with made the purchasing experience a good one. In particular, Lori Campbell was very courteous and helpful throughout the purchase and in coordinating the transaction over the internet and phone, and to reserve the car for me, which was important because I live 450 miles away in San Diego. Arthur Fang was also helpful and easy to work with in setting up the financing, while Byron Bautista was great during the actual sit-down and signing of all the 'papers' (it's almost all done on an iPad nowadays). Even the General Manager, Peter Scibetta, chatted with me for a bit which was appreciated. I flew up in the morning, and loved driving my new 'baby' back home. Thank you Capitol Volkswagen!
Thank you for the amazing review, Richard! We are happy to hear that you had an easy and hassle-free car buying experience!
This dealership tried to sell me a car with many defects then I refunded the car. 1 month later, no car, no money. Stay Away!
We are sorry to hear about your experience, James. At the Del Grande Dealer Group, we pride ourselves on making sure our guests are happy. We would love the chance to resolve your concern. Please send your contact info to email@example.com and we will have a member of our store or DGDG leadership reach out to you directly to understand the best next steps. Thank you!
DOES NOT HONOR STICKER PRICE
We came in to look at a car we saw online. When we arrived on the lot the car's sticker price was lower than the online price. When we agreed to buy the vehicle we were told the sticker price was an error and we would have to pay the higher price we saw online! We walked out. BUYER BEWARE.
Woman in Tech!
Very positive staff from initial phone call to working with Finance and driving off the lot! I knew this was where I wanted to buy based on how straightforward and prompt Alex was, I shopped around and this was where I found the best deal.
Thanks for the great review! We love hearing from our happy car buyers!
Alex Pryadko is a professional in every sense of the word. Very helpful in the buying process, helping find the right car for the right price. This is the second car I've bought from Alex and I would highly recommend buying a car from him.
Thank you for the kind review, Jordan! We love hearing from our happy car buyers!
VW GTI 2018
I've recently purchased my new VW GTI from this dealership. The process was simple, straight forward, and without pressure. Alex from internet sales department was very accomodating and easy to work with.
Thanks for the great review, Andrew! We love hearing from our happy car buyers! Enjoy your new GTI!
Got what we wanted for the price we wanted
Alex helped us buy our car and he was thorough and careful with making sure we got what we wanted. The customer service went above and beyond, we forgot car mats and I texted Alex and he got me some right away. Highly recommend!
VW Tiguan SE finalized in first visit
We are delighted with the customer services of Team at Capitol . All teams rather it’s sales or finance or General Manager are very cheerful and helped a lot to meet our satisfaction level at best
Our buying experience with Mahdi and others at VW was effortless and delightful. We went in looking for used electric cars and they were able to locate a couple options for us and even went out of there way to bring back a car from a further dealership so I could test drive it. There was zero buying pressure which was such a breath of fresh air and allowed us to make comfortable decision. I would highly recommend this dealership!
Thanks for the great review, Kayla! We love hearing from our happy car buyers!
I tend to take my time with big decisions and buying a car was no exception. I really felt that I could take my time and ask as questions without feeling rushed.
We appreciate the great review! We love hearing from our happy car buyers!