Reviews
Very professional and explained the service thoroughly
Very professional and explained the service thoroughly the appointment time was right on schedule and the waiting lounge was very comfortable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Josey, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Kindest Regards, Kathryn Mataga
Service was excellent.
Service was excellent. Mataga always takes the best care of me and my vehicle. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Kindest Regards, Kathryn Mataga
Did more work than was told to do, and charged way too
Did more work than was told to do, and charged way too much! They need to listen to the consumer more not suggest work that isn’t needed just to make money.
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Kindest Regards, Kathryn Mataga
Mataga is a fantastic dealership for buying or servicing
Mataga is a fantastic dealership for buying or servicing your car. The staff is great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Roy, thank you for this amazing review! I really appreciate your business. Kindest Regards, Kathryn Mataga
Lots of lack of organization at service department
Lots of lack of organization at service department attendant on duty frustrated and overwhelmed 😒 period
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Kindest Regards, Kathryn Mataga
Truly caring and helpful and knowledgeable if something
Truly caring and helpful and knowledgeable if something is very unusual the dealership researches until solved
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Kindest Regards, Kathryn Mataga
I have Cadillac Escalade oil change My appointment was
I have Cadillac Escalade oil change My appointment was 11:40 am . And my car ready 15:20 pm . All most 3 hour 30 min waiting to get my car . When I was check in service guy told me , ur car will ready in 1 hour 30 minutes . . I have to pick up my kids from schools. Then I made request to my friend to pick up my kids . They need to improve their time system …..
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Paul, thank you for sharing your experience with us. Here at Mataga Cadillac Buick GMC, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Kindest Regards, Kathryn Mataga
My best Experience
They always help there customers at the best or beyond.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Kindest Regards, Kathryn Mataga
Service & smog
Purchased our GMC August of 2016 and have all service done here. Today I had to wait 2 hours for service & smog with appointment. To top it off total due $326.80. Both time & cost out of line.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Kindest Regards, Kathryn Mataga
No more Chase!
No more Chase! You Guys from now on. Thanks for everything. Will use again! Ok
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review! We really appreciate your business. Kindest Regards, Kathryn Mataga