San Marcos Chrysler Dodge Jeep & Ram

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
135 lifetime reviews.

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  • 1.0 out of 5
    January 14, 2021

    Total scam dealership! I offered the advertised price, but they wouldn’t sell it to me without a bunch of “options” that cost $2,400. Worst dealership... experience ever!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 9, 2020

    I reached out to this dealership to inquire about a truck based on internet pricing. After the dealership got in touch with me they said, “that’s internet... pricing sir,” and that doesn’t reflect the actual price. When the official offer came back, the dealership had increased the advertised price by $12000 ($51k - $63k). Later that day, the dealership listed the price at $3000 less than originally advertised and again said they would not honor the price ($48k - $63k). The dealership stated that the internet pricing was experiencing “glitches.” In my opinion, the dealership will advertise a great price to lure you in, but will be unable to provide the advertised price and provide multiple excuses rather than demonstrate accountability. Furthermore, I proved to them, via the Ram web-site, that they were not offering employee discounting as their offer was $5000 above what was quote by Ram’s web-page after building the exact same truck. The dealership lowered their price from $63k to $59k, but after 3 days of negotiations. The dealership also did not state that the NEW truck had 6,000 miles originally, and offered to discount the truck at $0.30/mike, but refused to discount the truck further despite mileage. I’m addition, the sales offer from Abel Garza that had been denied 12 hours prior was finally agreed upon, but Mr. Garza refused to take that offer to his manager stating you refused that offer so it’s no longer available. When shopping for a truck and spending hard earned money you want to feel appreciated and that you matter. You will not find this here. There are other dealerships readily available to buy a truck from; save yourself a lot of time, frustration, and money and avoid this dealership.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 25, 2020

    Dealer wanted to charge $3k for window tint, paint protection and nitrogen tires. Really? That’s some xxxxxxxx. That 3k wasn’t even in the price advertised

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    May 5, 2020

    Internet price and n a 2018 Challenger SXT was $20499 this salesperson gonna give me some bull about they service the car and put nitrogen in the tires... so the car went up $2350 for a total of $22849 I told him he fell and bumped his head . The blue book price was $19999.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 6 found this review helpful. Did you?
  • 5.0 out of 5
    February 14, 2018

    The Staff Was unbelievably helpful and kept us informed, and the service was completed in a timely manner. From The Advisor To The Service Manager, Everyone... Was Very Helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 13, 2018

    Great service, fast service. Valerie helped me, I was very impressed with her customer service. The warranty repair was done promptly and the shuttle... driver was great.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 13, 2018

    Tina, my service advisor, was great; friendly and kept me informed about the progress. A very nice and comfortable customer waiting/lounge area. What... I really appreciated as well was the very-unexpected complimentary car wash for my JEEP. I have not been to a dealership having complimentary car washes for vehicles being serviced since the early 1980's. That little extra is something that you rarely rarely ever see these days; it demonstrates that you are very serious about your customer service and going the extra mile. Thanks so much!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 11, 2018

    Fast and professional service. I was In and out within an hour. Will defintely recommend to friends and family. Thank you.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 8, 2018

    I was met immediately after I arrived. Was in and out in an hour with all services completed. Great coffee.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 7, 2018

    Friendly service, fixed my wind shield wiper issues in a timely manner. I diffently will be returning in the future.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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