Reviews
Excellent Service
Everyone was extremely friendly and extremely helpful they answered every questions I had they made sure I was happy and satisfied before I left I love this place I wouldn’t go anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall and windshield replaced
Best dealer there is. I have delt with other dealerships and have got terrible customer service but Valley Lexus is on top. Took care of my recall in a timely manner, replaced my windshield with perfection, looked like it never was removed. Gave us a 2018 Lexus IS300 Turbo as a loaner car, Filled up my gas tank, washed my car and rotated my tires complimentary. I was floored. We may have to buy a new Lexus from Valley Lexus soon, great to have piece of mind that you are taken care of and we didn't even buy our Lexus from them to begin with but they still took care of us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great servce
The personnel are always polite, efficient and accommodating. If they find an issue while servicing my car, the Lexus parts are usually in stock and they fix the issue right then instead of having me return for another appointment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Manienance
Good service and quality work, Ruben is the best always looks out for what is best for the customers, we own 3 Lexus because of the treatment we receive
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Three star service
Really great service. Everyone was very professional, friendly and service was beyond my expectations . It was my first visit for 15K mike SVC since buying the car. Love my Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great staff
Great staff very accommodating professional. Had the car we wanted. Would highly recommend this dealership and the staff we had the pleasure of working with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a great experience overall.
Our contact person Justin Merando did an amazing job. He was very generous with his time and would respond promptly every time I had a question or concern. He found the exact vehicle that we wanted and he gave us the best deal. Thanks a lot Justin!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New car purchase
From start to finish was a tremendous experience. Tim Cope was wonderful to work with, he went above and beyond to help me with a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Garry exelent person
I like that lexus loan you a car everytime and its nice that they dont leave you carless at all .they are always very proffessional.and take care of your needs.thank you very mch Garry
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
EXCELLENT!!!!!!!
Service was great, got my vehicle in, diag, parts order and out in 1 day. The whole team was awesome, service, parts, tech, shuttle driver and receptionist were all very helpful and friendly. Definitely will return back to Ed Sarkis and the team at Valley Lexus if I ever need help getting vehicle diag. Ed is trustworthy and honest.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair