Cactus Jacks

4.3 out of 5 4.3
Rectangle 48
Sales 9:00 AM - 7:00 PM

Cactus Jacks Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 4:00 PM

About Our Dealership

Dealer on Cars.com since June 2014

Cactus Jack's Used Car Dealerships in Phoenix provide customers with Good or Bad Credit with a chance to drive away in a

...

great used car. With outstanding customer service throughout the Phoenix area, you are sure to drive away in your used car with a big smile from any of Phoenix used car dealerships. For your convenience we have used car dealerships in Phoenix,Tucson, Apache Junction, Surprise, And Glendale.

"Used Cars"

Reviews

4.3 out of 5 4.3
52 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    July 20, 2019

    They say they report to credit bureaus but they don’t! You’ll end up paying 4 times the amount for a used car. Towards the end of your contract if you... miss a payment they will repo ASAP

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 30, 2018

    Purchased a 2013 Kia Forte. Immediately noticed a clicking sound when making turns which is a bad CV joint. CJ said bring it in and they would fix it.... Got the car back and same thing... nothing was done. Then calling back they said it was past the 15 days and they are not liable. Then shortly after that the car started smoking clouds of white smoke. They said take it to their extended warranty facility. When calling to make appointment they said it would require a $300. co-pay. We spent our last $700. for the down payment and now we have a car that is no good. This company is dishonest and will cheat you. BE SMART AND STAY CLEAR. WISH WE DID. It's amazing this site has a good rating of this dealer when nobody else does????

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
  • June 3, 2015

    Bought my car at the Surprise store on Bell Rd.Had a great first time car buying experience. Patrick was very informative,answered all my questions about... the buying process and the vehicle. I want to say thank you for helping me with my car buying experience. I will be recommending you to my friends and family.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Heather

  • 5.0 out of 5
    September 10, 2018

    Went here bought a pre-owned car from Matt S. He was great I dropped 3000$ down on a Tahoe, I shopped at some other felt the pushy dealers on i17 and... Bell Rd, anyways Matt was really great! Thanks Matt go see him when you need a good ride��

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 6, 2018

    I worked with Matthew Shapourian who quoted me a lower rate than his paperwork stated. When I asked about it he told me to ignore the paperwork it doesn't... mean anything. I know that the paperwork is the only thing that means anything. Shady dealership.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    March 13, 2018

    Izzy did a great job on helping us and very fast. He was very nice and showed us all the cars we were looking for. 5 star job

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 5, 2017

    Salesmen were transparent about used vehicle which I can appreciated . Very helpful. Not pushy. I would recommend

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 8, 2017

    Thank you, Izzy, for staying late and helping us with our purchase. We will be back!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 15, 2017

    Very good experience. He worked with me when I had low down payment. He was friendly and courteous. No complaints whatsoever.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 6, 2017

    Bought my 2005 Cadillac SRX from Cactus Jacks on 17th Ave & Bell Rd. I enjoyed the experience, because I was in a unique situation and needed a vehicle... quickly. My salesman was knowledgeable and courteous. Awesome experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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