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Eagle Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (24 reviews)
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–2:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (24 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience!

Great experience! Junior helped me through the process of purchasing a really nice ford explorer. It made everything less stressful. I recommend them wholeheartedly.

Great experience!

Great experience! Junior helped me through the process of purchasing a really nice ford explorer. It made everything less stressful. I recommend them wholeheartedly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Major Problems, no resolution even offered.

I DO NOT recommend purchasing from this dealer. They had the business located in Onalaska, WI and moved to La Crescent, MN. I purchased a 2014 Subaru Outback with 123,000 miles on it and after putting less than 10,000 miles on it the Front End Differential and Transmission failed on it. Prior to that I had a mechanic replace the CV Axles, Wheel Bearings and Hub. That mechanic tested the car after these repairs and found it still making noise. He drained the transmission fluid from the Front End Differential and found someone had put engine oil in where there should only be Subaru Transmission Fluid. This engine oil put extra pressure on the system, causing the CV Axles, Wheel Bearings and Hub to fail. CV Axles, Wheel Bearings and Hub

Major Problems, no resolution even offered.

I DO NOT recommend purchasing from this dealer. They had the business located in Onalaska, WI and moved to La Crescent, MN. I purchased a 2014 Subaru Outback with 123,000 miles on it and after putting less than 10,000 miles on it the Front End Differential and Transmission failed on it. Prior to that I had a mechanic replace the CV Axles, Wheel Bearings and Hub. That mechanic tested the car after these repairs and found it still making noise. He drained the transmission fluid from the Front End Differential and found someone had put engine oil in where there should only be Subaru Transmission Fluid. This engine oil put extra pressure on the system, causing the CV Axles, Wheel Bearings and Hub to fail. CV Axles, Wheel Bearings and Hub

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Do not buy a vehicle from this so called business.

I would not buy a vehicle from this dealership. My Daughter bought a 2014 Subaru Forester from Eagle Motors in March of 2023. after the first week see discovered it burned oil bad. Now the owner Troy says there's nothing he will do about it. It's a piece of junk there moto is you are treated like a friend of the Family. That's no way to treat anybody. Do not buy a vehicle from these people. They wont even return your calls. they are rude and untrustworthy.

Do not buy a vehicle from this so called business.

I would not buy a vehicle from this dealership. My Daughter bought a 2014 Subaru Forester from Eagle Motors in March of 2023. after the first week see discovered it burned oil bad. Now the owner Troy says there's nothing he will do about it. It's a piece of junk there moto is you are treated like a friend of the Family. That's no way to treat anybody. Do not buy a vehicle from these people. They wont even return your calls. they are rude and untrustworthy.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Considerate and Caring for customers

I would recommend purchasing a vehicle from Eagle Motors. The staff are awesome and kind they went out of their way to help us purchase a newer vehicle. Thank you Bobbie and Ken, we really appreciate your services.

Considerate and Caring for customers

I would recommend purchasing a vehicle from Eagle Motors. The staff are awesome and kind they went out of their way to help us purchase a newer vehicle. Thank you Bobbie and Ken, we really appreciate your services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No morals

Had a verbal agreement over the phone on a vehicle on a Friday and was told not to come in with the deposit on Saturday because the guy would be hunting and the person covering didn't know how to fill out paperwork. Called Monday to get the paperwork started and was told the car was sold out from under us to someone else. Unethical, bad business morals. Just plain "car salesman" of the worst kind. Wish I could rate a zero.

No morals

Had a verbal agreement over the phone on a vehicle on a Friday and was told not to come in with the deposit on Saturday because the guy would be hunting and the person covering didn't know how to fill out paperwork. Called Monday to get the paperwork started and was told the car was sold out from under us to someone else. Unethical, bad business morals. Just plain "car salesman" of the worst kind. Wish I could rate a zero.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Stay Away!

Do not buy! After not being able to drive the vehicle due to a title issue that lasted well over a month, I needed $1600 in repairs. Have not even driven 300 miles! I have contacted dealership several times after purchase and have heard nothing back. Biggest financial mistake I’ve made

Stay Away!

Do not buy! After not being able to drive the vehicle due to a title issue that lasted well over a month, I needed $1600 in repairs. Have not even driven 300 miles! I have contacted dealership several times after purchase and have heard nothing back. Biggest financial mistake I’ve made

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Crooked Dealer

If I could rate this zero stars I absolutely would! We tried to purchase a new starter vehicle for our son. Upon finding what we thought was a great vehicle at Eagle Motors we placed a $200 deposit on it. There needed to be a small repair completed on the vehicle before we were allowed to pick it up. When we returned, for the sending time from over an hour away, to pick up our vehicle it shut off and stalled twice in the parking lot and then once again as Ken, the manger drove it to his mechanic. The mechanic has no idea why it is stalling and can’t get it to replicate, therefore they can’t fix anything!!! We no longer want to purchase the car as it is hardly safe to put our teenage son in and the WILL NOT refund us the deposit! When we put a deposit down it was on a safe working vehicle and now it now longer is! Crooked people!!!

Crooked Dealer

If I could rate this zero stars I absolutely would! We tried to purchase a new starter vehicle for our son. Upon finding what we thought was a great vehicle at Eagle Motors we placed a $200 deposit on it. There needed to be a small repair completed on the vehicle before we were allowed to pick it up. When we returned, for the sending time from over an hour away, to pick up our vehicle it shut off and stalled twice in the parking lot and then once again as Ken, the manger drove it to his mechanic. The mechanic has no idea why it is stalling and can’t get it to replicate, therefore they can’t fix anything!!! We no longer want to purchase the car as it is hardly safe to put our teenage son in and the WILL NOT refund us the deposit! When we put a deposit down it was on a safe working vehicle and now it now longer is! Crooked people!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Do not buy from this Dealership

Right off the get go this place was deceitful. I had 12 things wrong with the vehicle I purchased from eagle motors and that was on my way home from the lot. They reluctantly said they would fix them, made me wait weeks to get my car back, they never did anything to solve the issue but said they did. Matter of fact come to find out from another mechanic they ZIP TIED a part together to save themselves $400 . The car is the biggest piece of junk I've ever owned and they just shined it up to make me think I was getting a good car. Even the looks of the car changed the more I washed it. Just disgusted. You can change your name to get rid of a bad reputation but its( bad reputation) going to come back when you keep deceiving your customers. Don't ever listen to a sales manager when he says "take my word for it, your going to love this car". Worst experience ever!!!

Do not buy from this Dealership

Right off the get go this place was deceitful. I had 12 things wrong with the vehicle I purchased from eagle motors and that was on my way home from the lot. They reluctantly said they would fix them, made me wait weeks to get my car back, they never did anything to solve the issue but said they did. Matter of fact come to find out from another mechanic they ZIP TIED a part together to save themselves $400 . The car is the biggest piece of junk I've ever owned and they just shined it up to make me think I was getting a good car. Even the looks of the car changed the more I washed it. Just disgusted. You can change your name to get rid of a bad reputation but its( bad reputation) going to come back when you keep deceiving your customers. Don't ever listen to a sales manager when he says "take my word for it, your going to love this car". Worst experience ever!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First car for daughter

My daughter began her shopping for a first car here, needless to say I’m glad I checked it over for her and met the salesman Matt! Absolutely no way would I purchase so much as an air freshener here! The car he put her in wasn’t even road safe. The rear tire’s brake and rotor was so shot that the rust and metal came off in chunks with a light touch. The salesman first acted oblivious when I returned with her and started asking questions regarding the tire, he really wasn’t pleased when I asked him to come see for himself, then tried to tell me it was “surface” rust. He kept acting oblivious and kept saying he didn’t know anything about the car he had to check with the mechanic about issues that were recently fixed. New parts are not hard to ID when the rest has a moderate amount of rust for a used car, not uncommon in the Midwest at that. It’s a used car, of course it’s had work done, so why try to hide it?! Asking for the Carfax also seemed to really irritate him, he said at least twice I could just go to their website. Yet Another red flag was when he learned how much she was approved for a loan the car was magically that amount. So rude and condescending to her about what she could afford, again, her first car! He saw her coming hoping she would just sign papers and be on her way! Not ok. Shame on you. I wish I could paste the photos I took of it so you could all see exactly how patched and cobbled the car was. I’m sure there will be an excuse as a response, as seems to be the pattern while I scroll through.

First car for daughter

My daughter began her shopping for a first car here, needless to say I’m glad I checked it over for her and met the salesman Matt! Absolutely no way would I purchase so much as an air freshener here! The car he put her in wasn’t even road safe. The rear tire’s brake and rotor was so shot that the rust and metal came off in chunks with a light touch. The salesman first acted oblivious when I returned with her and started asking questions regarding the tire, he really wasn’t pleased when I asked him to come see for himself, then tried to tell me it was “surface” rust. He kept acting oblivious and kept saying he didn’t know anything about the car he had to check with the mechanic about issues that were recently fixed. New parts are not hard to ID when the rest has a moderate amount of rust for a used car, not uncommon in the Midwest at that. It’s a used car, of course it’s had work done, so why try to hide it?! Asking for the Carfax also seemed to really irritate him, he said at least twice I could just go to their website. Yet Another red flag was when he learned how much she was approved for a loan the car was magically that amount. So rude and condescending to her about what she could afford, again, her first car! He saw her coming hoping she would just sign papers and be on her way! Not ok. Shame on you. I wish I could paste the photos I took of it so you could all see exactly how patched and cobbled the car was. I’m sure there will be an excuse as a response, as seems to be the pattern while I scroll through.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Horrible

Bought a car from here, while buying the car they were very fast at replying and seemed like nice people to buy from. Everything worked fine on the car, no lights on. 30 mins after driving off the lot the engine light comes on. Sadly enough they had just closed and it was the weekend. So i waited till Monday to call, never got a call back. Went up to ask about the car and was told that their was nothing they could do unless i paid for “repairs” i had literally only had the car 3 days at that point. Smh worse decision of my life was buying a car from here!!

Horrible

Bought a car from here, while buying the car they were very fast at replying and seemed like nice people to buy from. Everything worked fine on the car, no lights on. 30 mins after driving off the lot the engine light comes on. Sadly enough they had just closed and it was the weekend. So i waited till Monday to call, never got a call back. Went up to ask about the car and was told that their was nothing they could do unless i paid for “repairs” i had literally only had the car 3 days at that point. Smh worse decision of my life was buying a car from here!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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