Reviews
Write a reviewSales and marketing
Very transparent and nice people there. Would definitely recommend them!!! They were forthright and pointed out all the flaws before I drove down there. Good people!
Sales and marketing
Very transparent and nice people there. Would definitely recommend them!!! They were forthright and pointed out all the flaws before I drove down there. Good people!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A car buying experience worth reading about
I have dealt with 5 different dealerships in my life and I must say my experience at Allen motors was the most pleasant and professional car buying experience I ever had. They did what they said they would do, followed thru with their commitments, and I didn't have to stay there all day long! When you hear a salesman actually say, "I don't know, I'll have to check that out" then you know your dealing with someone that's honest and has the customers best interest in mind. The finance department got me in and out and everything went smoothly. Thank you, Allen Motors and I will be back and refer anyone I know that's in the car market to your dealership!
A car buying experience worth reading about
I have dealt with 5 different dealerships in my life and I must say my experience at Allen motors was the most pleasant and professional car buying experience I ever had. They did what they said they would do, followed thru with their commitments, and I didn't have to stay there all day long! When you hear a salesman actually say, "I don't know, I'll have to check that out" then you know your dealing with someone that's honest and has the customers best interest in mind. The finance department got me in and out and everything went smoothly. Thank you, Allen Motors and I will be back and refer anyone I know that's in the car market to your dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dependable, Affordable, & Great Quality Service
My husband bought and financed his first truck here. We warned them upfront that we did not have any credit because we were so young and just getting started, but Angie said, "no problem there are loans available for people like you". She fixed him up with a truck with an affordable payment. Now 2 years later, we decided to upgrade to a bigger truck and we just purchased another vehicle from them. Awesome service and definitely will be going back again.
Dependable, Affordable, & Great Quality Service
My husband bought and financed his first truck here. We warned them upfront that we did not have any credit because we were so young and just getting started, but Angie said, "no problem there are loans available for people like you". She fixed him up with a truck with an affordable payment. Now 2 years later, we decided to upgrade to a bigger truck and we just purchased another vehicle from them. Awesome service and definitely will be going back again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great!
This was by far the easiest experience we've ever had while purchasing a vehicle. Seamless!!
Great!
This was by far the easiest experience we've ever had while purchasing a vehicle. Seamless!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Janet's great deal
Best car buying experience ever. Extremely helpful and polite. Angie went out of her way to make sure I was well taken care of. Very honest and friendly people. Would definitely do business with them again. Got a wonderful wonderful deal on a Jeep. Angie made sure I was happy before I left the dealership. I really enjoyed meeting these people.I recommend this dealership.
Janet's great deal
Best car buying experience ever. Extremely helpful and polite. Angie went out of her way to make sure I was well taken care of. Very honest and friendly people. Would definitely do business with them again. Got a wonderful wonderful deal on a Jeep. Angie made sure I was happy before I left the dealership. I really enjoyed meeting these people.I recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best experience I've ever had buying a car!
I like that all of the employees were friendly , and there was no "mirrored" wall that a person sat behind and the salesperson was the go between. The manager/owner was face to face with us, as well as the finance staff, and sales person. Great place to buy a vehicle! Will definitely return!
Best experience I've ever had buying a car!
I like that all of the employees were friendly , and there was no "mirrored" wall that a person sat behind and the salesperson was the go between. The manager/owner was face to face with us, as well as the finance staff, and sales person. Great place to buy a vehicle! Will definitely return!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Painless!
This was the best car buying experience I've ever had! The process was smooth, and it was a breeze to work with Rick and Angie. I drove off in a beautiful truck because they were willing to go that extra mile.
Painless!
This was the best car buying experience I've ever had! The process was smooth, and it was a breeze to work with Rick and Angie. I drove off in a beautiful truck because they were willing to go that extra mile.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I did not feel right.
This Car was not in great shape, I was really upset!!! The price was way to much.
I did not feel right.
This Car was not in great shape, I was really upset!!! The price was way to much.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We truly appreciate all of our customers and any feedback we get. I do have to say that this is a perfect example of not being able to please some people no matter what you do. Ms Folsom asked for almost the impossible. She wanted a car with no money down, 3 year warranty, and sales tax paid. All for under $150/month. I worked really hard and actually achieved the near impossible task. If she didn't like the car or want the car, then I do not understand why she had me do all the work in getting her exactly what she asked for. I have NEVER personally gotten that done, especially on a 2009 car with only 26000 miles. I apologize for your experience Ms Folsom. I will say that another dealer snatched it up the next day for his own lot, so I guess it wasn't TOO bad of a car.
Awesome crew!
I Went to another dealership and it took around four hours to get told that they couldn't do what was in my payment plan and such. Went down the road to Allen motors, walked right in, and they had me a truck (exactly what I wanted) and right in my price range! They are incredibly nice and down to earth and actually want you to get the vehicle you want. I will recommend everyone to go here! :)
Awesome crew!
I Went to another dealership and it took around four hours to get told that they couldn't do what was in my payment plan and such. Went down the road to Allen motors, walked right in, and they had me a truck (exactly what I wanted) and right in my price range! They are incredibly nice and down to earth and actually want you to get the vehicle you want. I will recommend everyone to go here! :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Customer Service and Excellent Merchandise
I needed a car for my daughter and they were AWESOME. They helped me find a good dependable car that I felt comfortable letting my daughter drive and made it affordable too. I have bought several cars over the past 30 years and I can honestly say, this was the best experience EVER.. No pressure. Perfect customer service. I will definetly shop there again when the need arises
Great Customer Service and Excellent Merchandise
I needed a car for my daughter and they were AWESOME. They helped me find a good dependable car that I felt comfortable letting my daughter drive and made it affordable too. I have bought several cars over the past 30 years and I can honestly say, this was the best experience EVER.. No pressure. Perfect customer service. I will definetly shop there again when the need arises
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase