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Chevrolet of Naperville

(2,575 reviews)
Visit Chevrolet of Naperville
Sales hours:
Service hours:
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Sales Service
Monday 10:00am–8:00pm 7:00am–5:00pm
Tuesday 10:00am–8:00pm 7:00am–5:00pm
Wednesday 10:00am–8:00pm 7:00am–5:00pm
Thursday 10:00am–8:00pm 7:00am–5:00pm
Friday 10:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 7 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (630) 225-9939 (630) 225-9939
Used (630) 423-3111 (630) 423-3111
Service (888) 910-3397 (888) 910-3397

Reviews

(2,575 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chevrolet of Naperville from DealerRater.

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Always a pleasure to see Emily! Our second time working...

Always a pleasure to see Emily! Our second time working with Emily and she makes you feel like you’re family and try’s to get you a great deal!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

There was an excellent level of professionalism with...

There was an excellent level of professionalism with Adulfo Jacquez when selling the 2018 Equinox to our family. Adulfo worked a reasonable rate and price with us to be affordable to pay!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience at Chevrolet of Naperville was five stars...

My experience at Chevrolet of Naperville was five stars Emily was the best she helped me to the best of her ability to get me in the car that fits my family. We are very excited and would hope that somebody who is looking for a car for work or family will come into Chevrolet of Naperville has asked for Emily.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Easily the best experience we’ve ever had purchasing a...

Easily the best experience we’ve ever had purchasing a vehicle. From the initial call to Chase to Steve meeting us at the door all the way through finance and taking delivery! We will absolutely return! Class acts all the way around. A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have good time with emily smith she is a good car sale...

I have good time with emily smith she is a good car sale an she help me out very good an i just very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

I got my car back in October. I absolutely love my car!!...

I got my car back in October. I absolutely love my car!! However at the time of purchase my salesman didn’t walk me through how to use features within the car. I came back in April with my sister for her to get a new car. The salesman i had in October didn’t acknowledge me. However Emily who assisted my sister was AMAZING!! Got her exactly what she asked for and made sure she understood every feature on her car before leaving! I would recommend anyone to purchase their car with Emily!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I'm so happy that I had another chance to work with...

I'm so happy that I had another chance to work with Emily! I bought my first car in 2014 with her and my second car today! Thanks Emily for ALWAYS looking out for me! 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Emily Smith - Emily was wonderful. She was so nice, very...

Emily Smith - Emily was wonderful. She was so nice, very conversational and her no-pressure approach made the experience very relaxed and pleasurable. Premo Matejczuk - The financing was a breeze. Premo explained everything clearly with NO hidden anything. Premo was very candid and transparent. Jim Seeman - The no-pressure trade-in, finalization and delivery was effortless and smooth. Eusabio Calderon - Eusabio did the final prep for delivery. He was very friendly, pleasant, very personable and accommodating. Thank You, all of you that made this experience something that all other dealerships should use as a customer service model. B Luv

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Emily was such a great help with everything she did for...

Emily was such a great help with everything she did for us on buying our brand new vehicle. We have never met anyone like her! She is very inteligent and really cares about helping people. If you are looking for a new vehicle go here and do not look elsewhere!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

I was extremely impressed with the quality of service...

I was extremely impressed with the quality of service from my first inquiry. It felt like I was talking to a friend who truly wanted the best for me. Emily stuck with me thru the end. I almost felt I had to kick her out I'd my new (used) car ⁹at the end! Hands down, best experience buying an automobile EVER!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.