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Chevrolet of Naperville

(2,575 reviews)
Visit Chevrolet of Naperville
Sales hours:
Service hours:
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Sales Service
Monday 10:00am–8:00pm 7:00am–5:00pm
Tuesday 10:00am–8:00pm 7:00am–5:00pm
Wednesday 10:00am–8:00pm 7:00am–5:00pm
Thursday 10:00am–8:00pm 7:00am–5:00pm
Friday 10:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 7 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (630) 225-9939 (630) 225-9939
Used (630) 423-3111 (630) 423-3111
Service (888) 910-3397 (888) 910-3397

Reviews

(2,575 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chevrolet of Naperville from DealerRater.

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Working with Emily Smith was once again a seamless and...

Working with Emily Smith was once again a seamless and enjoyable experience. Her aggressive approach to get a win/ win scenario is greatly appreciated. She always goes above and beyond in our third car purchase in last 7 years. She is the main reason we continue to come back to the dealership. The rest of the team is always complimentary with solid service. Glad to be apart of the Chevy of Naperville family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oil change

Good changing oil, the wait was about 2 hours, but that is to be expected.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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She treated us as if we were family, loved her service...

She treated us as if we were family, loved her service and her kindness. Thank you Emily for service and Brittany for doing our plates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wonderful fantastic friendly outstanding. Emily and...

Wonderful fantastic friendly outstanding. Emily and Brittney were great. They worked very hard to close the deal. I love my car!!!! I would recommend going!!! You will not be left disappointed. Nice place and people to do business with. Loved the bow! Thank you Emily! Thank you Brittney! Thank You both are awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Emily was fantastic! She was extremely helpful and made...

Emily was fantastic! She was extremely helpful and made the process super quick and simple, and I'm very excited to have a brandd new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Emily is great to work with. This is my 3rd time leasing...

Emily is great to work with. This is my 3rd time leasing a vehicle through Emily. She went way above and beyond for delivering our vehicle to us. She took the time to help set up Bluetooth and explain the features to us. Recommend her to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A great dealer great prices a big selections of beautiful...

A great dealer great prices a big selections of beautiful cars and trucks nice and clean atmosphere very PROFESIONAL sale persons ADULFO JACQUEZ THE BEST CAR SALES MEN EVER👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Emily was phenomenal to work with!! She was extremely...

Emily was phenomenal to work with!! She was extremely prompt at getting me all the information I needed to get me into my new Traverse. She was super friendly and helpful throughout the entire process. Thank you Emily!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our experience was great! The dealership was clean and...

Our experience was great! The dealership was clean and friendly. Emily was amazing. We've bought a few cars from her before and will continue to use her for all our future car buying needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

As mentioned, a million times thank you to both Adulfo...

As mentioned, a million times thank you to both Adulfo and Chase for my Silverado, I truly appreciate the time and effort that was made for the purchase. It may seem like word on this but I obviously thank the two of you for helping me out. I will do what I can to send referrals on my end and will highly recommend the two of you let alone your dealership. Thank you once again. I hope all is well and goes well. Take care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.