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Thompsons GMC

(180 reviews)
Visit Thompsons GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday 10:00am–5:00pm Closed

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New (530) 903-4153 (530) 903-4153
Used (530) 363-7766 (530) 363-7766
Service (530) 363-7768 (530) 363-7768

Inventory

See all 198 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2022.
As part of the Thompsons Family of Dealerships, Thompsons GMC is a new and used SUV and trucker dealer in Northern California and the greater Sacramento area. Located among the Foothills in historic Placerville, right next to where James Marshall and John Sutter discovered gold, we are here to make your purchase easy and fun, because that’s what buying should really be about; fun. Started over 30 years ago by father and son Ron and Jeff Thompson, the Thompson family has only expanded since, with each new customer becoming part of ours.
One Price Best Price Best Value

Service center

Phone number (530) 363-7768

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(180 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thompsons GMC from DealerRater.

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They were very helpful.

They were very helpful. Any questions I had they were very honest . I would recommend them to anyone looking for a vehicle.

They were very helpful.

They were very helpful. Any questions I had they were very honest . I would recommend them to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Hassle free purchase.

Hassle free purchase. Most over text messages, had all the paperwork ready and was in and out in less than an hour including the test drive!

Hassle free purchase.

Hassle free purchase. Most over text messages, had all the paperwork ready and was in and out in less than an hour including the test drive!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They quoted a fair and reasonable prize on a new GMC.

They quoted a fair and reasonable prize on a new GMC. Better than any other dealer

They quoted a fair and reasonable prize on a new GMC.

They quoted a fair and reasonable prize on a new GMC. Better than any other dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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This was a very easy process as I tried to buy my vehicle

This was a very easy process as I tried to buy my vehicle through 6 other dealers and Thompsons came out on top. There was one pretty big glitch during the final financial part that definitely gave me pause. The out the door price was more than agreed to based on the salesman not divulging a cost that didn?t apply with the interest rate I wanted. Big shock, but in the end after I thought it through, it was still the best deal for the vehicle I wanted.

This was a very easy process as I tried to buy my vehicle

This was a very easy process as I tried to buy my vehicle through 6 other dealers and Thompsons came out on top. There was one pretty big glitch during the final financial part that definitely gave me pause. The out the door price was more than agreed to based on the salesman not divulging a cost that didn?t apply with the interest rate I wanted. Big shock, but in the end after I thought it through, it was still the best deal for the vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Not a great experience at Thompsons.

Not a great experience at Thompsons. 11/16 I was coming from 90 minutes away. I told Chris I would be there between 1 and 2 p.m., and he said they had everything they needed from me. Arriving at 1:30, Chris seemed confused and surprised and then went on to say how they were short-handed. Cut to 3 hours later, they are finally ready to sign the paperwork—typical finance guy hard sales pitch about upselling warranties. Noting multiple scratches in the hood and tail lights before leaving, they say they will call to address them. 11/18 After a runaround, they say they will order the lights and call back to schedule picking up my truck. 12/5 I have to call back. The parts department tells me that they have it, but the service department has amnesia. 12/16 I call again because I am getting emails for my service appointment. Once again, the service department has zero clue what my request is or whether any parts have been ordered. They have all been trained to say they will look into it and then do nothing and hope you go away. BY FAR THE BIGGEST JOKE OF A DEALERSHIP.

Not a great experience at Thompsons.

Not a great experience at Thompsons. 11/16 I was coming from 90 minutes away. I told Chris I would be there between 1 and 2 p.m., and he said they had everything they needed from me. Arriving at 1:30, Chris seemed confused and surprised and then went on to say how they were short-handed. Cut to 3 hours later, they are finally ready to sign the paperwork—typical finance guy hard sales pitch about upselling warranties. Noting multiple scratches in the hood and tail lights before leaving, they say they will call to address them. 11/18 After a runaround, they say they will order the lights and call back to schedule picking up my truck. 12/5 I have to call back. The parts department tells me that they have it, but the service department has amnesia. 12/16 I call again because I am getting emails for my service appointment. Once again, the service department has zero clue what my request is or whether any parts have been ordered. They have all been trained to say they will look into it and then do nothing and hope you go away. BY FAR THE BIGGEST JOKE OF A DEALERSHIP.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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I highly recommend this business.

I highly recommend this business. Chris Hampl & Aaron Freeman customer service is second to none. I was completely impressed with their professionalism, and no pressure sales. Did't get Automalled!

I highly recommend this business.

I highly recommend this business. Chris Hampl & Aaron Freeman customer service is second to none. I was completely impressed with their professionalism, and no pressure sales. Did't get Automalled!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Great purchase experience.

Great purchase experience. Love my new Sierra, Would definitely recommend buying here! Thank you so much.

Great purchase experience.

Great purchase experience. Love my new Sierra, Would definitely recommend buying here! Thank you so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Repairs on Sierra 2500

Took in my truck for a water leak coming in from the rain, and even though I suggested it was not leaking from where they thought it was which was the antenna, they found it to be leaking from antenna. I got a quoted for over $900 for repairs, I didn?t pay for the repairs only for a diagnostic, I brought it home and took off the antenna and silicone under it ran the water hose and had no water leaking from the antenna. the next rain we had turns out to be i have a puddle of water in the same area front passenger side. And of course I bought the warranty that they claim it covers bumper-to-bumper but it turns out it?s not bumper-to-bumper because it excludes pretty much everything. Second time in there for SERVICE and left pretty upset, they?re so busy they forget to do the stuff I paid to get done.

Repairs on Sierra 2500

Took in my truck for a water leak coming in from the rain, and even though I suggested it was not leaking from where they thought it was which was the antenna, they found it to be leaking from antenna. I got a quoted for over $900 for repairs, I didn?t pay for the repairs only for a diagnostic, I brought it home and took off the antenna and silicone under it ran the water hose and had no water leaking from the antenna. the next rain we had turns out to be i have a puddle of water in the same area front passenger side. And of course I bought the warranty that they claim it covers bumper-to-bumper but it turns out it?s not bumper-to-bumper because it excludes pretty much everything. Second time in there for SERVICE and left pretty upset, they?re so busy they forget to do the stuff I paid to get done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Thompson?s rip off

Every time I bring my truck in to Thompson?s after I bought a $5000 warranty they don?t cover it and then charge it $330 to look at your truck for an hour

Thompson?s rip off

Every time I bring my truck in to Thompson?s after I bought a $5000 warranty they don?t cover it and then charge it $330 to look at your truck for an hour

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

As always, great service, and on time! Really like the waiting area, too!

Service

As always, great service, and on time! Really like the waiting area, too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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