Thompson's Buick GMC

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
76 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    February 20, 2020

    Process was fast and painless. I traveled 3 hours and Got everything I wanted and more. Unlike other dealers that bait and switch they delivered what was... promised and more. I would recommend to anyone, shop there.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Thom...psons Buick GMC Team

  • 5.0 out of 5
    February 13, 2020

    This is the second car I have purchased from Thompsons. I couldn’t be happier with the ease of my transactions. Both times I agreed on a price before I... set foot in the dealership, and both times they honored that price and didn’t put any pressure on me to purchase anything I was not interested in. Great selection and great people at this dealership, I highly recommend them!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for leaving us this great review!. We are very happy to hear that we could provide you with a second car buying experience that was just as ...good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! -Thompsons Buick GMC Team

  • October 30, 2012

    We drove 2 1/2 hours to get to Thompson's to purchase my wife's new Buick Enclave and it was worth the drive. We found the car she wanted on Cars.com @... Thompson's made a few emails and drove down to finalize the deal. They made the whole new car buying experience easy. My wife hates going to buy cars with me but she said this time it was painless.

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    Shopped for a new car
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  • 5.0 out of 5
    January 31, 2020

    This has been my 5th new car buy from Thompson’s and I have to say, knowing my interests they had a car and information ready for my review when I arrived... but made sure if I had other interests, they took the time to answer all questions and address them. Ed was very professional and not a doubt, I will go back for vehicle #6

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    Shopped for a new car
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    Dealer Response

    Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business.... -Thompsons Buick GMC Team

  • 5.0 out of 5
    January 23, 2020

    By far this has been the best car buying experience to date. Sean was a true gentleman and treated me with the utmost respect. Usually as a woman you... are looked down upon and treated as if you dont know anything and the whole team went above and beyond in making my first brand new car experience incredible.

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    Shopped for a new car
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    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! Sincerely, Thompsons Buick GMC Team

  • 5.0 out of 5
    January 3, 2020

    My experience was great. They fufilled my needs promptly. Customer service was great! Got excactly what i wanted for the price i wanted to pay. After purchasing... the vehicle. I noticed that 3 of the tires were having issues. Thompsons GMC took action and repaired items efficiently at no cost.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! Sincerely, Thompsons Buick GMC Team

  • 5.0 out of 5
    January 2, 2020

    My husband and I went to look for a new truck for him.We wanted to trade in our old 17 year old truck and got a reasonable price for our old truck. We... told Dustin what we wanted and Thompson’s had a couple of options for us. They treated my husband and I very well, they answered all of our questions and we were able to purchase the truck for a fair price along with a warranty. Will be returning in about 2 years to purchase a Yukon XL Denali for me.

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    Dealer Response

    We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take c...are! Sincerely, Thompsons Buick GMC Team

  • 5.0 out of 5
    January 2, 2020

    We had our car in the shop for repairs and then decided to buy a new car instead of fixing our car, since Sean made us a great deal. It was a pleasure... doing business there. We felt good about the deal we got-that it was a fair deal and we didn’t get ripped off. And there wasn’t a lot of pressure on us.

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    Dealer Response

    Hello Marlene and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Sean was there... to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Thompsons Buick GMC Team

  • 5.0 out of 5
    December 6, 2019

    Thank you Thompsons gmc for the great service very nice people i want to thank you Sean ,Jessie and Taylor I recommend people to go to Thompsons Gmc and... Buick at Placerville California..

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    Shopped for a new car
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    Dealer Response

    We cannot thank you enough for your wonderful review of Thompsons Buick GMC and for your recommendation! It was a pleasure to assist you and please le...t us know when we can do so again! Sincerely, Thompsons Buick GMC Team

  • 5.0 out of 5
    November 20, 2019

    Super easy and friendly I would not hesitate to purchase another vehicle from them again. Kyle was my sales agent, called right back when I had a question... and answered all my questions to my satisfaction. I truly recommend Thompson GMC.

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    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! Sincerely, Thompsons Buick GMC Team

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