Thompson's Buick GMC

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
94 lifetime reviews.

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  • 5.0 out of 5
    February 18, 2021

    After a few not so pleasant experiences at other dealerships Thompsons was the best car buying experience I have had. The quote i Received via email for... the Truck I wanted was EXACTLY the same as When I went in to purchase it.. no other fees, no gimmicks, no pressure. Other dealerships quote you high 1st and hope You take the bait... Thompsons was the opposite. salesman Kyle said he would put together the best deal he could and thats exactly what he did. I will be purchasing all future vehicles from Thompsons and its over a 2 hr drive for me!

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    Shopped for a new car
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  • 5.0 out of 5
    February 11, 2021

    Easy purchase straight forward dealership and staff. Said and did what they said they would. Thompson GMC Placerville CA go get yours. 2021 GMC SLT 1500

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    Shopped for a new car
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    Dealer Response

    Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward t...o seeing you back again in the future. Take care! Sincerely, Thompsons Buick GMC Team

  • October 30, 2012

    We drove 2 1/2 hours to get to Thompson's to purchase my wife's new Buick Enclave and it was worth the drive. We found the car she wanted on Cars.com @... Thompson's made a few emails and drove down to finalize the deal. They made the whole new car buying experience easy. My wife hates going to buy cars with me but she said this time it was painless.

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  • 5.0 out of 5
    February 7, 2021

    Very friendly and excellent customer service. We bought from them the very first time we went there and we will go back to them next time.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car...! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Thompsons Buick GMC! Sincerely, Thompsons Buick GMC Team

  • 5.0 out of 5
    January 28, 2021

    Everything went smooth, Ed and Victor the person that helped me was very cordial and helpful with the process, I’m happy with the purchase of my truck.

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    Shopped for a used car
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    Dealer Response

    We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Thom...psons Buick GMC Team

  • 5.0 out of 5
    January 14, 2021

    Thompsons has a friendly and knowledgeable staff who sincerely considered my offer and settled on a fair price; I will continue to shop at Thompson’s... in the future.

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    Does recommend this dealer
    Shopped for a used car
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    Dealer Response

    Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer s...ervice, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Thompsons Buick GMC Team

  • 5.0 out of 5
    January 14, 2021

    The team at Thompson’s are great. The process was so easy and quick. I highly recommend them. I had a long drive to their dealership and we were able to... come to an agreement over the phone on price. I don’t know if that would have been possible elsewhere.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your vehicle purchase incredibly easy and quick. We l...ook forward to working with you or anyone you might send our way in the future. Sincerely, Thompsons Buick GMC Team

  • 5.0 out of 5
    January 2, 2021

    The team at Thompson’s are awesome I dealt with Victor, Sean and Tyler. The process was so easy and quick!!!! I highly recommend Thompson’s. They... were great!!’

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    Shopped for a new car
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    Dealer Response

    We cannot thank you enough for your wonderful review of Thompsons Buick GMC and for your referrals and recommendation! It was a pleasure to assist you... and please let us know when we can do so again! Sincerely, Thompsons Buick GMC Team

  • 5.0 out of 5
    December 9, 2020

    So I was actually there selling a used truck to them. I found Thompsons on the internet searching for a very specific Dodge truck that they did not have... and received excellent customer service from Nicole in sales. She introduced me to Cameron who assisted me in getting things arranged to sell my truck and he was, once again, excellent in his customer service. The only day I could make it to bring the truck in was a day that Cameron couldn't be there so he arranged for me to meet with Mark Zigler (Hope I didn't misspell his name). And again, I was met with a very comfortable environment and they treat you like family. Mark's customer service level is something all dealerships need to take note of. Above and beyond in all areas. Our transaction was quick yet unhurried and very thorough. He explained everything to me so I could understand it. When I was done and waiting for a car service to pick me up, Mark noticed I had some special license plate frames and brought out a screw gun, removed them and I was able to keep both of them, that were gifts, and didn't realize I was forgetting them. What a group here at Thompsons. A I did not see that coming. ~Mark H

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    Shopped for a used car
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    Dealer Response

    Mark, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provide...d a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Thompsons Buick GMC Team

  • 5.0 out of 5
    December 2, 2020

    First of all I wanted to say how happy I’m with my car! And the customer service here at The dealership was very professional. Kyle was my sales person... and he was phenomenal - THANK YOU SO MUCH. I called looking for a white At4 and he made it happened within couple days. Along with the finance manager Tyler another phenomenal person! Made everything super smooth. They had the truck ready our paper work ready - it was an easy headache free transaction. Again, thank you both so much! I highly recommend the team.

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    Shopped for a new car
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    Dealer Response

    Maria, thank you for your kind words and congratulations on your new vehicle! We are very happy to hear that it was a smooth process for you as we kno...w buying a car takes time out of your day. Enjoy your new truck! Sincerely, Thompsons Buick GMC Team

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