Reviews
They were outstandingly kind, explained everything very
They were outstandingly kind, explained everything very well for reassurance, and had us in and out in under 4 hours. Steven Anderson helped us with our vehicle and made it less stressful, was very knowledgeable and good conversationalist. He truly cared about our experience and our happiness when we walked out the door
They were outstandingly kind, explained everything very
They were outstandingly kind, explained everything very well for reassurance, and had us in and out in under 4 hours. Steven Anderson helped us with our vehicle and made it less stressful, was very knowledgeable and good conversationalist. He truly cared about our experience and our happiness when we walked out the door
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your vehicle purchase! Our team is happy to know you enjoyed the customer service and overall car-buying experience provided by Steven. Thank you for being a customer of ours at Lithia Toyota of Redding!
Steven Anderson, an outstanding service received from
Steven Anderson, an outstanding service received from this man, he was about up front as he could be and really enjoyed the experience, first time buyer and really felt relaxed and relief when working with my options.
Steven Anderson, an outstanding service received from
Steven Anderson, an outstanding service received from this man, he was about up front as he could be and really enjoyed the experience, first time buyer and really felt relaxed and relief when working with my options.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear that Steven made your first-time buying experience a relaxed and enjoyable one here at Lithia Toyota of Redding. Thank you for sharing this positive feedback, and we hope you're enjoying your new vehicle!
Danielle was amazing.
Danielle was amazing. Very knowledgeable about the vehicles. Did not feel pressured like so many sales folks will make you feel.
Danielle was amazing.
Danielle was amazing. Very knowledgeable about the vehicles. Did not feel pressured like so many sales folks will make you feel.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience, Stephanie! It's important our customers, like yourself are provided with a friendly, knowledgeable and pressure free sales experience to help you in making the best decision possible. We want our customers to love their vehicle for a lifetime. Thank you for choosing us at Lithia Toyota of Redding and enjoy your miles ahead!
Great Staff.
Great Staff. Prices too high with next to no bargaining. After purchasing, on the web they reduced the price of my truck to almost what I paid. Can’t highly recommend this Dealership. Sorry
Great Staff.
Great Staff. Prices too high with next to no bargaining. After purchasing, on the web they reduced the price of my truck to almost what I paid. Can’t highly recommend this Dealership. Sorry
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quick email responses to my inquiry but did not send any
Quick email responses to my inquiry but did not send any interior pics as I had requested originally…there was only 2 exterior pics in the ad in Cars and dealers website the whole time
Quick email responses to my inquiry but did not send any
Quick email responses to my inquiry but did not send any interior pics as I had requested originally…there was only 2 exterior pics in the ad in Cars and dealers website the whole time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bought (3) new Toyotas for a total of just less than
Bought (3) new Toyotas for a total of just less than $200k. First oil change car #1 the skid plate under the oil drain bolt was left loose and partially came off. Car #2 the front license plate holder had only 1 attached screw and started to fall off and the cargo rack cross bar screws were loose and vibrated loudly. Car #3 first oil change told one to two hours. Now the third hour and I’m told they haven’t started it and it will be another hour. Car#3 it has been 7 plus months and still not able to provide me a second key. We have owned many Toyotas and this above current list of issues will have me try another Toyota dealer in the future!!
Bought (3) new Toyotas for a total of just less than
Bought (3) new Toyotas for a total of just less than $200k. First oil change car #1 the skid plate under the oil drain bolt was left loose and partially came off. Car #2 the front license plate holder had only 1 attached screw and started to fall off and the cargo rack cross bar screws were loose and vibrated loudly. Car #3 first oil change told one to two hours. Now the third hour and I’m told they haven’t started it and it will be another hour. Car#3 it has been 7 plus months and still not able to provide me a second key. We have owned many Toyotas and this above current list of issues will have me try another Toyota dealer in the future!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Lithia Toyota used to be a quality dealership, but no
Lithia Toyota used to be a quality dealership, but no longer. Tried to schedule a service appointment for my Tacoma on-line, but their web site doesn't allow, so I called. Of course, I had to leave a voice mail, which nobody ever returned. Customer service is clearly not a priority.
Lithia Toyota used to be a quality dealership, but no
Lithia Toyota used to be a quality dealership, but no longer. Tried to schedule a service appointment for my Tacoma on-line, but their web site doesn't allow, so I called. Of course, I had to leave a voice mail, which nobody ever returned. Customer service is clearly not a priority.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ahron treated me as a customer with respect and
Ahron treated me as a customer with respect and professionalism. Knew his cars and answered all questions. I would buy another car from him in the future.
Ahron treated me as a customer with respect and
Ahron treated me as a customer with respect and professionalism. Knew his cars and answered all questions. I would buy another car from him in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The salesman didn't even try to get my son a good deal.
The salesman didn't even try to get my son a good deal. My son has a good job, had a $5,000 down payment and all he wanted was payments under 500.00 a month. He doesn't have a lot of credit but has a really good job, but you didn't want to work with him. We will find something, somewhere else.
The salesman didn't even try to get my son a good deal.
The salesman didn't even try to get my son a good deal. My son has a good job, had a $5,000 down payment and all he wanted was payments under 500.00 a month. He doesn't have a lot of credit but has a really good job, but you didn't want to work with him. We will find something, somewhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
So helpful and kind.
So helpful and kind. Really went the extra mile! I love Lithia and the staff.
So helpful and kind.
So helpful and kind. Really went the extra mile! I love Lithia and the staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair