Reviews
Write a reviewDeceptive business practice
Tony Honda offered an extended warranty package as an incentive to converting a lease to finance due to the finance mgr being new to the company was unaware of Tony Honda policy of not extending leases to Uber drivers I converted only to find out I was actually Charged for the extended warranty package that was offered to me free of charge as an incentive to conversion the finance manager Danny deceptively charge me for the extended warranty package he had said was offered to me free of charge as incentive to converting into finance
Aloha Richard, Thank you for taking the time to let us know about your past experience. After carefully reviewing our records, we’ve found that multiple members of our management team have been in contact with you previously regarding this issue. Since purchasing your extended warranty package, you have redeemed the benefits of this package at least once. And, since the package has been used, it cannot be undone or returned. If you would like to discuss further, feel free to reach out to our Finance Director, Steve Alaimo, at (808)680-7301. Mahalo, Tony Honda
Professionalism, fast service.
Professionalism, fast service. Great people. Thank you to service department TONY HONDA . IM IMPRESSED. specially to my service advisor MARK MADAMBA . I CAN SAY BECAUSE I'VE BEEN FROM OTHER HONDA DEALERSHIP SERVICE DEPT. THIS IS MY HONEST REVIEW TONY HONDA SERVICE DEPARTMENT YOU GUYS ARE AWESOME. MAHALO!!!
Aloha Rommel, Thank you so much for taking the time to leave us this awesome review. We take pride in providing our guests with the best service, and we are happy to hear that we were able to exceed your expectations. We look forward to being of service to you again in the future. Take care, and have a great rest of your day! Mahalo, Tony Honda
Took my vehicle in to have my radiator and thermostat
Took my vehicle in to have my radiator and thermostat replaced. As always my service advisor Jayse Mednick was nothing short of amazing and super helpful. The tech Terry A who worked on my car was very thorough and made sure my car was running very well and the repairs were done well. I keep coming back to Tony Honda for all of my repairs and maintenance because of their employees and the service they give is definitely unmatched. Jayse just makes things so much more easier for me in such a stressful time of having to pay for large repairs and replacing parts.
Aloha MrsMartinx3, We are pleased to hear that we are able to consistently provide you with great service. We really appreciate your continued loyalty, and as always, we look forward to being of service to you again in the future. Have an amazing rest of your week! Mahalo, Tony Honda
From the moment I called all the way from Texas, Maria
From the moment I called all the way from Texas, Maria was so wonderful. It was my son-n-laws first vehicle purchase, who is stationed there in Hawaii, and as I myself work in the dealership world here in Texas, I wanted to make sure we found him the perfect first vehicle. Maria from the beginning, all the way to the end of the buying process, she made it so easy and very pleasant!! She was so very friendly and the communication was amazing!! Thank you so much Maria Balico for great service!! Appreciation all the way from Texas!!!!
Aloha Jessica, We would like to extend our biggest mahalo to you for taking the time to leave us this awesome review and letting us know how we're doing. As always, we strive to go above and beyond for our guests, and we are happy to hear that we were able to exceed your expectations. We hope your son-in-law enjoys his new vehicle, and we look forward to being of service to you folks again in the future. Have a great rest of your week! Mahalo, Tony Honda
Kris is very attentive.
Kris is very attentive. We were well served and treated. Great product knowledge and efficient. Top notch.
Aloha Richard, Thanks so much for this positive review. We are happy to hear that you were satisfied with your visit, and we look forward to being of service to you again in the future. Mahalo, Tony Honda
Kris was positive and very helpful.
Kris was positive and very helpful. Made us laugh and feel comfortable. Why do I have to write 15 words? Love my car.
Aloha Denise, We really appreciate your kind review, and we're so happy to hear that you enjoyed your recent experience here with us! Have an awesome rest of your week! Mahalo, Tony Honda
Everyone at Tony Honda made our purchase fast and easy.
Everyone at Tony Honda made our purchase fast and easy. Kerry was honest, transparent, and communicative throughout the entire process. He took the time to introduce us to the car’s features, with thorough explanations and answering all of our questions. He worked hard to help us achieve a price we felt comfortable with without the stereotypical back and forth negotiations. We appreciated Val’s assistance in financing and Cindy in accessories. Both ladies were helpful, friendly and put us at ease. We hope to be doing business with Tony Honda again in the future and look forward to working with Kerry. He is definitely an asset to your company. Thank you!
Aloha Newhopein808, Thank you so much for taking the time to leave us this awesome review about our team. We really appreciate all the kind words you've left about everyone. Happy to hear that we were able to go above and beyond to exceed your expectations, and we look forward to being of service to you again in the future. Take care, and have an amazing rest of your week! Mahalo, Tony Honda
Awesome service.
Awesome service. Great friendly staff. Very respectful and comfortable to interact, would definitely recommend a friend.
Aloha Aina, Thank you for taking the time to let us know about the awesome experience you had with our team. We are happy to hear that you were satisfied with your visit, and we really appreciate your recommendation. Have an amazing rest of your week! Mahalo, Tony Honda
Kris was very helpful in me finding the right car !
Kris was very helpful in me finding the right car ! He Kept me abreast regarding the arrival of my car and although he was busy the day I came in to finalize the purchase, he had an associate work with me. Before I left he made sure he went over the various features of the car.
Aloha Akgkim12, Thank you for taking the time to let us know how we're doing. We are so happy to hear that our team was able to go above and beyond to give you an awesome experience. We hope you enjoy your new vehicle, and we look forward to being of service to you again in the future. Happy holidays! Mahalo, Tony Honda
Darlyn is the best sale ever!
Darlyn is the best sale ever! She is really helpful and super friendly! I really appreciate her.
Aloha Chitnapha, Thanks for letting us know about your recent positive experience with our team, we really appreciate it! Have a great weekend, and happy holidays! Mahalo, Tony Honda