Reviews
Great service, Dylan was very helpful and answered all of
Great service, Dylan was very helpful and answered all of my questions and concerns. I would highly recommend the dealership and staff to my friends.
Great service, Dylan was very helpful and answered all of
Great service, Dylan was very helpful and answered all of my questions and concerns. I would highly recommend the dealership and staff to my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kyllie was was punctual and provided exceptional customer
Kyllie was was punctual and provided exceptional customer service. Highly recommend her for anyone requiring assistance with a vehicle purchase.
Kyllie was was punctual and provided exceptional customer
Kyllie was was punctual and provided exceptional customer service. Highly recommend her for anyone requiring assistance with a vehicle purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brenda Felici was AMAZING !
Brenda Felici was AMAZING !! Brenda went out of her way to take extra care of me …she called me and updated me she got my jeep fixed quickly !! Brenda was so kind ..she made the whole experience fabulous !!! Ask for Brenda ..she will take good care of you !!! Mahalo …Juls
Brenda Felici was AMAZING !
Brenda Felici was AMAZING !! Brenda went out of her way to take extra care of me …she called me and updated me she got my jeep fixed quickly !! Brenda was so kind ..she made the whole experience fabulous !!! Ask for Brenda ..she will take good care of you !!! Mahalo …Juls
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
If I could give less than one star, I would.
If I could give less than one star, I would. My experience with Cutter Chrysler Dodge Jeep Ram Of Pearl City has been nothing but frustrating. We traded in our Jeep Gladiator (Black Widow edition) back in early January. Despite this, the vehicle is still listed under our name according to the City and County of Honolulu as of May. It has been close to 6 months and the car has already been resold, and the new owner is receiving parking tickets that are being sent to my home. I have been in contact with Kimiko, Joey, and Ryan for weeks. Although the initially assured me the issues would be resolved, there has been no follow-up or resolution. Most concerning, I as recently informed that if these tickets (caused by someone else) aren't paid, we will be sent to collections. The situation has caused unnecessary stress and wasted time. It reflects lack of responsibility and customer care from the dealership. I would strongly advise anyone considering doing business here to go somewhere else, otherwise you will be cleaning up all their messes.
If I could give less than one star, I would.
If I could give less than one star, I would. My experience with Cutter Chrysler Dodge Jeep Ram Of Pearl City has been nothing but frustrating. We traded in our Jeep Gladiator (Black Widow edition) back in early January. Despite this, the vehicle is still listed under our name according to the City and County of Honolulu as of May. It has been close to 6 months and the car has already been resold, and the new owner is receiving parking tickets that are being sent to my home. I have been in contact with Kimiko, Joey, and Ryan for weeks. Although the initially assured me the issues would be resolved, there has been no follow-up or resolution. Most concerning, I as recently informed that if these tickets (caused by someone else) aren't paid, we will be sent to collections. The situation has caused unnecessary stress and wasted time. It reflects lack of responsibility and customer care from the dealership. I would strongly advise anyone considering doing business here to go somewhere else, otherwise you will be cleaning up all their messes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Very pleasant and helpful staff.
Very pleasant and helpful staff. Got us into exactly what we wanted. We were very well taken care of. Thank you Cutter Jeep
Very pleasant and helpful staff.
Very pleasant and helpful staff. Got us into exactly what we wanted. We were very well taken care of. Thank you Cutter Jeep
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very appreciative of the dealership, a patient and
Very appreciative of the dealership, a patient and knowledgeable team. Very savvy in getting me the best deal on the Island on a car I love!
Very appreciative of the dealership, a patient and
Very appreciative of the dealership, a patient and knowledgeable team. Very savvy in getting me the best deal on the Island on a car I love!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jordann was the best salesman I have ever had the
Jordann was the best salesman I have ever had the opportunity to meet. She made sure all of our needs were met and constantly went out of her way to make us feel comfortable. The dealership was very inviting and I did not feel like they were just trying to get the best deal for them. I would highly recommend.
Jordann was the best salesman I have ever had the
Jordann was the best salesman I have ever had the opportunity to meet. She made sure all of our needs were met and constantly went out of her way to make us feel comfortable. The dealership was very inviting and I did not feel like they were just trying to get the best deal for them. I would highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was able to purchase a vehicle I wanted and kept the
I was able to purchase a vehicle I wanted and kept the monthly payments the same on my trade. Great deal.
I was able to purchase a vehicle I wanted and kept the
I was able to purchase a vehicle I wanted and kept the monthly payments the same on my trade. Great deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful specially 2 employees that time bart and his
Very helpful specially 2 employees that time bart and his manager even it was so late night and they close 8pm they stay back for me just to get the car that i want 🫶🫶🫶🫶
Very helpful specially 2 employees that time bart and his
Very helpful specially 2 employees that time bart and his manager even it was so late night and they close 8pm they stay back for me just to get the car that i want 🫶🫶🫶🫶
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Went in for a free oil change and tire rotation and I was
Went in for a free oil change and tire rotation and I was in and out in a little over an hour. My appointment was at 0730, so I may have been the very first customer.
Went in for a free oil change and tire rotation and I was
Went in for a free oil change and tire rotation and I was in and out in a little over an hour. My appointment was at 0730, so I may have been the very first customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair