Reviews
DO NOT TAKE YOUR VEHICLE HERE FOR SERVICE. If you have no other choice then do not see Christian in Service, he will never get back to you and your car will never get fixed properly.
DO NOT TAKE YOUR VEHICLE HERE FOR SERVICE. If you have no other choice then do not see Christian in Service, he will never get back to you and your car will never get fixed properly.
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback, Bob. I understand your concerns about your service experience at Cutter Chevrolet and appreciate you bringing this to our attention. I encourage you to reach out to me directly so I can discuss your situation further. Your satisfaction is important to me, and we strive to uphold our standards. Thank you for your input, and I hope to hear from you soon. Sincerely, Tiana Inong [email protected] 808-564-9054 Cutter Chevrolet www.cutterchevy.com
Julianna has always been my Service Representative ever since I bought my truck. She is easy to talk to and always keeps me informed with my truck. I’ll always asked for Julianna when I service my truck
Julianna has always been my Service Representative ever since I bought my truck. She is easy to talk to and always keeps me informed with my truck. I’ll always asked for Julianna when I service my truck
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for making our day with your review! I’m pleased to hear that Julianna has been such a great support for you and your truck's service needs at Cutter Chevrolet. Her dedication to keeping you informed is truly appreciated. We look forward to seeing you again for your next service appointment! Sincerely, Tiana Inong [email protected] 808-564-9054 Cutter Chevrolet www.cutterchevy.com
She is simple the best . None better. Juliana work ethic and dedication to her customers is beyond anything I have experienced.
She is simple the best . None better. Juliana work ethic and dedication to her customers is beyond anything I have experienced.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Ben Leialoha, his slales guy and Joe Lui-Kwan (71L) really chopped up the numbers to get me in a great EV and out of trade-in. Great job working the numbers and really love the EV, one of a kind!
Ben Leialoha, his slales guy and Joe Lui-Kwan (71L) really chopped up the numbers to get me in a great EV and out of trade-in. Great job working the numbers and really love the EV, one of a kind!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Didn?t like that they trick into buying resistall when I told the salesman I didn?t want it but he said it?s already on your truck and another $195 for theft protection ? my thing is I didn?t need it because i was gonna ceramic coat my vehicle and I have car insurance if someone steals it?
Didn?t like that they trick into buying resistall when I told the salesman I didn?t want it but he said it?s already on your truck and another $195 for theft protection ? my thing is I didn?t need it because i was gonna ceramic coat my vehicle and I have car insurance if someone steals it?
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 2.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience, Jerry. I understand your concerns about feeling pressured to accept ResistAll and theft protection after expressing you didn’t want them. At Cutter Chevrolet, we aim to ensure all add-on products are clearly explained so customers can make choices that best fit their needs. Your feedback helps us see where we can do better. Please feel free to reach out to me directly to discuss this matter further. Your satisfaction is important to us. Sincerely, Tiana Inong [email protected] 808-564-9054 Cutter Chevrolet www.cutterchevy.com
Never disappointed when I bring my vehicle in for service. Whether routine service or major repair work, work is done quickly and done right. Everyone is very professional, friendly and caring.
Never disappointed when I bring my vehicle in for service. Whether routine service or major repair work, work is done quickly and done right. Everyone is very professional, friendly and caring.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review! We're thrilled to hear that you consistently have a positive experience at Cutter Chevrolet, whether it's for routine service or major repairs. Our team takes pride in providing professional and friendly service, and we truly appreciate your kind words. We look forward to seeing you again! Sincerely, Tiana Inong [email protected] 808-564-9054 Cutter Chevrolet www.cutterchevy.com
Jerico Asing helped us at Honolulu location. He was great! Listened to us and tried to negotiate to get us at the payment we were ok with.
Jerico Asing helped us at Honolulu location. He was great! Listened to us and tried to negotiate to get us at the payment we were ok with.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
"Buyer Beware" In my opinion, this dealership is doing deceptive acts against buyers. I bought a brand new truck. The so called "Cutter Price" is false advertisement. They also have a weird forced add-on insurance. They claim to have sprayed something on the auto, to protect it (Truck has scratches all over it) I shipped it to the big island, unseen. They claim that the spray is an install for $1995, charged me $2295. They have another add-on of VTR theft insurance $195. They call this an install as well. This stuff is ridiculous. Don't let these people scam you too. My advice, Get your auto somewhere else. There is no telling what else they are doing to place more cost on their customers. Also, either most of these positive reviews are fake or people are so dumb that they don't realize that they're being scammed out of thousands of dollars. IDK
"Buyer Beware" In my opinion, this dealership is doing deceptive acts against buyers. I bought a brand new truck. The so called "Cutter Price" is false advertisement. They also have a weird forced add-on insurance. They claim to have sprayed something on the auto, to protect it (Truck has scratches all over it) I shipped it to the big island, unseen. They claim that the spray is an install for $1995, charged me $2295. They have another add-on of VTR theft insurance $195. They call this an install as well. This stuff is ridiculous. Don't let these people scam you too. My advice, Get your auto somewhere else. There is no telling what else they are doing to place more cost on their customers. Also, either most of these positive reviews are fake or people are so dumb that they don't realize that they're being scammed out of thousands of dollars. IDK
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Your feedback is important to us, and I'd like to better understand your experience, Kelvin. Please contact me at your earliest convenience. I look forward to hearing from you. Sincerely, Tiana Inong [email protected] 808-564-9054 Cutter Chevrolet www.cutterchevy.com
! CHEVY VOLT INCOMPETENCE ! - Cutter's Volt EV tech said there was no way to repair my 2012 Volt but to replace the entire battery for $10K since he couldn't start it or clear the error codes. (A few days before it had the RPP message switching from electric to gas power and next day no start and no propulsion so I had it towed to Cutter, but their EV techs are useless.) Towed it the next day to Voltek EV & Hybrid in Honolulu, and they reprogrammed the codes and fixed it in 24 hrs. Runs great. Can you believe I was on the verge of junking it?
! CHEVY VOLT INCOMPETENCE ! - Cutter's Volt EV tech said there was no way to repair my 2012 Volt but to replace the entire battery for $10K since he couldn't start it or clear the error codes. (A few days before it had the RPP message switching from electric to gas power and next day no start and no propulsion so I had it towed to Cutter, but their EV techs are useless.) Towed it the next day to Voltek EV & Hybrid in Honolulu, and they reprogrammed the codes and fixed it in 24 hrs. Runs great. Can you believe I was on the verge of junking it?
- Customer service
- 1.0
- Buying process
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- Quality of repair
- 1.0
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Cutter Chevrolet does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Tiana Inong [email protected] 808-564-9054 Cutter Chevrolet www.cutterchevy.com
Very polite and checked out for recall that didn't appear automatically. Thankfully for the service.
Very polite and checked out for recall that didn't appear automatically. Thankfully for the service.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Martha, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Tiana Inong [email protected] 808-564-9054 Cutter Chevrolet www.cutterchevy.com