Reviews
Very satisfied customer
The best experience I've had in purchasing a vehicle. The staff ( Mike and Warren ) made my transition easy, fast and with a little humor.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent overall experience
I have purchased from this dealer twice, and both times had the great experience in dealing with their qualified sales people, seasoned management, and very pleasant customer service. When I purchased the car, they told me to bring it back for free detailing within 6 months. I never found time to do it but wanted to have one done few weeks ago - that's 3 years after I purchased the car. They honored their offer even though it was way past due, and even dropped me off and picked me up while they detailed the car. Ask for Marlon or Robert - you will be treated very well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic Experience
I absolutely love Select Auto Imports... I have bought a fleet of cars over the years and never disappointed. Marlon is a gem, Robin in finance has been superb and Mike and Robert are totally supportive. I don't think a better high end used automotive dealer exists. I have dealt with MB, BMW, Ferrari, Jaguars, Porsche and Land Rovers over the years without a hitch. Regardless where you live you owe it to yourselves to check them out before you buy."
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gold Standard for Luxury Pre-owned Vehicles
have been dealing with Select Auto Imports and Mike Haji for over 10 years. I recently bought [another] BMW 7-Series, making this my fifth BMW purchase at Select Auto Imports. Why do I keep coming back? Because Select Auto Imports is the gold standard when buying luxury pre-owned vehicles. They are arguably the luxury car experts in the National Capitol area! The quality, attention to detail and condition of these fine cars are impeccable. The sales team is tops in the industry. No hassle, no pressure and most importantly knowledgeable! I only buy my fine automobiles from Select Auto.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Select Auto Imports
We have been customers of Select Auto imports for almost 10 years and have bought numerous cars from them over this time. The management and sales people are always knowledgeable, friendly and always willing to go the extra mile for their customers. The vehicles are all top quality and the prices are very competitive for the area. Every time we have stopped by, they have a great selection of vehicles to choose from. Highly recommend Select Auto Imports.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Service
I am so pleased with the service that I was given from the team at Select Auto Imports. They provided me with every bit of confidence that they would ensure that I would get the vehicle I wanted. And they did just that, kept their word!! Thanks Guys and I lood forward to working with you in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exceptional Luxury Automobiles and Staff
My experience with Select Auto has been outstanding in every respect; sales, service and vehicle quality. I have purchased three certified pre-owned vehicles since 2006; two BMWs and one Mercedes Benz, the most recent purchase being April 2011. All vehicles were extremely "clean" and the highest quality. Everyone at Select, from the owner, to sales personnel to finance staff are very courteous, knowledgable and customer focused. They provide the information needed to make an informed buying decision, all without any pressure whatsoever. Select has also beaten all competitors' prices on every comparable vehicle that I have purchased. A top notch outfit. I will continue to return.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Straight Forward
Very quick process. Good Price. Nice people to work with. Car is in great condition and has been well maintained.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding Service and quality vehicles. Bought my fifth...
Outstanding Service and quality vehicles. Bought my fifth BMW in ten years from Select Auto. They stand behind their claim that customer satisfaction is number one. I have recommended my colleagues with he same results. If you want a quality high end luxury vehicle from a reputable dealer, go to Select Auto. you won;t be disppointed. AB
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They may sell hi end cars but their extended warranty...
They may sell hi end cars but their extended warranty they sell i.e. Millennium is garbage. I bought an Benz SL500 with a 70,000 extended warranty , a platinum coverage. At $4000, Supposedly this is the best you can as Select told me. Covers virtually everything, as their documentation claims. Upon having sensor issues w/ the car, I took the car to the dealership and they talked w/ the warranty company, no luck. Result, $1500.00 out of pocket expense. Plus the rental costs supposedly covered by Millennium weren't honored so i was left with a 2 day rental expense. Sorry, I would never buy cars here again. I have had over 10 warranty claims with Millennium, and only a handful have been covered. The platinum coverage is misleading, and whenever the warranty sales people go and discuss the problems w/ the car at the dealership, they butt heads and the claim goes uncovered, thus, the customer pays. Anyone looking to purchase hi end cars should really buy them at the dealer so the cars are Pre-Certified by the dealer with dealer warranty , period. No hassles with repair work..
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Dear Hoopster, I am very sorry to hear about your experience with the "Millenium Warranty". I wish this matter had been brought to our attention & we would have gladly assisted you with the claim process or if they were not responsive, I would have gladly tried to cancel your warranty & get you a refund. I am rather surprised since we have never had any problems with the warranty company assisting our clients with their claims & we make sure to only work with the best companies since their ability to respond in a satisfactory manner to our clients needs is a direct reflection of our commitment to our client’s satisfaction. Over the past 25 years, we at Select Auto Imports have always taken special pride in providing our customers with an excellent experience both before & after the sale. Kindly contact me directly at 703-898-4994 so that I may look up your name & the information for the automobile you purchased from us & try to resolve the matter to your satisfaction. Thank you, Robert Samereie Sales Manager Select Auto Imports Alexandria, VA 703-898-4994