Armstrong VW Hours
Family owned and operated since 1986, Armstrong VW is proud to offer fantastic cars to fantastic people in Oregon and Wa
shington. As Portland's Only Exclusive Volkswagen Dealer, we pride ourselves in selling quality cars to an incredibly loyal and satisfied clientele. Come see why Armstrong VW is the best choice for our customers!
"Portland's Only Exclusive Volkswagen Dealer!"
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I had a great experience here at Armstrong VW. I went in with my pop to look at a nice used Ranger we found on the internet. The price was fair, the condition... of the truck was excellent, and Anthony was great to work with. We didn't feel pressured at any point during the transaction, and the team made it all easy for us. Highly recommended.
Lori Benton was extremely helpful. I am a 20-something individual and this car was my first car and first brand new car. My family has bought from Armstrong... twice in the past and they have always given us excellent deals. This experience was no exception. I was able to get the color of Jetta I wanted without hassle! Not only did Lori an affordable deal, she also rolled out the red carpet for me. My dad and Lori conspired together, without my knowledge, and surprised me with a banner and cake to celebrate! It meant a lot since I had been saving for a while and the little notes on the banner filled me with pride! Pure strangers at the dealership put in effort to make this special! Truly wonderful. Lori took time to show me every detail of the car. Very helpful, since I had no idea how to use the electronic gadgets it came with! Highly recommend this to anyone.
This response was in response to Andrew the owner of Armstrong VW, he responded to my original post blaming me for being uneducated, for being offered... a deal which you'll see below and not taking it. They have since deleted their response, cause well then I just look like some Loon yelper. Due to his careless response, I posted to 3 other outlets used by their customers, google reviews, Facebook and dealerrater.com. The owner naturally blames the customer. 62 banks 1 said yes.. lol seriously? Lies! . Dick Hannah got us approved at a rate of 10% less than the terrible con of a deal James tried to shove down our throat.. a business that blames its customers for their inability to provide competent and compassionate service is not a business anyone should do business with. To then insinuate that we did not know what steps to take in our situation speaks to the ignorance and clear judgments you have of people in our situation. You sent the deal to 3 banks and because of your weak inability to close a deal, cause we talked to VW credit, you screwed us. Encouraging a customer to take a 25% rate and calling it a deal? Remember dealerships like this make Money if you pay more in interest.. Sorry you didn't accept that? I get it, you guys hate negative reviews, I've seen you attack all of them.. you're a sham and inflate your reviews and now I can see why. Full transparency, credit score was 630. Please be aware this is not the place to come if you find yourself in need of a car or service. Dick Hannah had us in an out in 4 hours. Armstrong had over 24 hours. James is a terrible communicator. Own your actions. Blaming the customer speaks to the character of your company. Here's our new Jetta. Proudly purchased from DICK HANNAH! it's amazing what can get accomplished when you have a competent team and receive compassionate service. Hey Andrew, "believe in NICE"
I want to thank Dennis and company for a very nice experience at Armstrong VW Gladstone Ore. The Truck I bought was apparently serviced and well detailed... before purchase, with all historical documentation made available. My compliments to a staff that really cares about there clients. Peter G
Deb, from Armstrong helped us in our hunt for the right car. She is professional and well informed as well as fun to work with. I highly recommend Deb... as a salesperson and Armstrong Volswagon in general. ✌
Salesman Lou Feiring listened to my desires and then found the right car for my needs. I am a out of town buyer and Lou made special accommodations to... make the purchase with ease. Lou also has good knowledge of the product and communicated in a ???no hassle??? manner.
Sales was helpful. Quick process. Nice staff. I came in to look at a specific car and they had it prepared for me when I arrived.
They gave me a great deal for the 2017 Jetta and went extra miles to ensure I get the satisfaction I need. Highly recommended dealership.
I had a great buying experience with Armstrong. Bought a 2016 VW Jetta SEL with the 1.8. I made an appointment for 2 PM on a Thursday for an oil change,... arrived at 1:50. Didn't get out of there until 3:40!. Oil change and some checks. No tire rotation, no wash was needed I told them. Nothing against Phil, he was pleasant and friendly. This was a disappointment no doubt.
I had been shopping around to buy my first car and other dealers were nice, but everyone here was very helpful, caring and genuinely nice people. It made... my car buying experience less stressful and when I had questions they were amazingly helpful and honest with their answers. They weren???t just trying to sell me the car, they wanted to make sure I was happy with what I was purchasing, and welcomed any and all questions and concerns I had. Best car buying experience ever! I will continue to come back and recommend this place to anyone looking to purchase a car! My salesman was Jerrad and I would 100% recommend him to anyone! He is personable, helpful, and all around a great person! Definitely ask for him when looking for your next car!