Tonkin Gresham Honda

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
315 lifetime reviews. Includes reviews from DealerRater.com

Read reviews that mention:

  • 5.0 out of 5
    April 27, 2021

    Justin Babcock was a great salesman! Honest and friendly would totally recommend working with him!!! Everyone was so pleasant from beginning to signing... on the dotted line with Mike Gunderson in finance. Great experience today thank you.

    5.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 2, 2021

    I’ve been bringing various Honda’s to Tonkin for about 30 years and they’ve always done a great job. I’ve never had to bring anything back and have it... done over

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 18, 2019

    Came in on a referral to work with Mike Gunderson! Mike was super friendly, personable, professional, and helpful. Though we were initially uncertain what... we looking for he had the 1st vehicle ready for us to view/test drive! This did not prevent him, nor did he seem unconvinced, from showing us other vehicles. Mike was super knowledgeable about the vehicles we looked at.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Justin! Wonderful to hear! Thanks so much for sharing your feedback with us.

  • 1.0 out of 5
    March 31, 2021

    I repeatedly told the service advisor I didn't want an $80 brake inspection because I could get that at Les Schwab for free. He said with a service package... deal, at least as I understood, included brake fluid replacement, a brake inspection where the brakes would be disassembled and cleaned and thoroughly inspected, along with an oil change. Instead, the oil was changed and They did a brake inspection, which could not have been thorough since They had the vehicle for 35-45 minutes in Their shop. Then They didn't change the brake fluid as discussed. Talked with the Service Manager about issues and He said He would call back that afternoon. 3 days later and several messages to Him and still nothing.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 23, 2021

    Excellent customer service. Great staff. Attentive and step by step service of the customer. Proffesionality top level. The workers and staff are very... caring and helpful, and attentive and kind to the questions of customers. Recommend a lot of options in a purchase.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 18, 2021

    Had a recent review that was not so hot. The General Manager called me and was very professional and apologetic. Offered to detail my truck. I declined... because my intent was not to get something for free, my intent was to have them fix my issues. The General Manger's name is Arian Silver and he has great customer service stills. Thank you, very much appreciated!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 6, 2021

    Excellent dealership. Friendly staff. Feeling they care about the customer. They always are accurate on their estimates for what service would cost. I... would highly recommend Gresham Honda.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 3, 2021

    Always friendly and I know the quality of service will be too notch! I don’t trust anyone else to take care of my Civic! Highly recommend them!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 28, 2021

    Called at 9am , in at 1 pm on the road at 2:30 pm. I also had a oxygen sensor installed and the price ...it was almost 2/3less than anywhere else . Thanks

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 24, 2021

    As usual, friendly, courteous snd professional buying experience. A special shout out to Ron Reddy for his knowledge and question answering, and Tanner... VanSword for his assistance with the financial arrangements.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews