Reviews
I've never had a bad experience at any nissan dealership
I've never had a bad experience at any nissan dealership until sheehy nissan of manassas. Ive owned numerous nissans this particularly one purchased new and lived all over the US. Ive only had my my car maintained at nissans dealers. The service department and service management at this location are THE worst. Ive been dealing with an issue for over a month with no resolve. If i were you take the extra drive or go to a smaller spot if you require any maintenance. They are Overpriced and cut corners by putting aftermarket parts on the car but charge inflated OEM prices. Ensure you follow up with them prior. Also, what dealer only stands behind their parts and worksmanship for 1/12 Most shops are 3/36. Also, my repairs were complete less than two weeks ago, awaiting a call back from the management since Friday 20 sep....
I've never had a bad experience at any nissan dealership
I've never had a bad experience at any nissan dealership until sheehy nissan of manassas. Ive owned numerous nissans this particularly one purchased new and lived all over the US. Ive only had my my car maintained at nissans dealers. The service department and service management at this location are THE worst. Ive been dealing with an issue for over a month with no resolve. If i were you take the extra drive or go to a smaller spot if you require any maintenance. They are Overpriced and cut corners by putting aftermarket parts on the car but charge inflated OEM prices. Ensure you follow up with them prior. Also, what dealer only stands behind their parts and worksmanship for 1/12 Most shops are 3/36. Also, my repairs were complete less than two weeks ago, awaiting a call back from the management since Friday 20 sep....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
From top to bottom great operation .
From top to bottom great operation . Sales finance team managers all great people . Issac got us in and out quick . The young lady that did the paperwork was super fast . Thanks again .
From top to bottom great operation .
From top to bottom great operation . Sales finance team managers all great people . Issac got us in and out quick . The young lady that did the paperwork was super fast . Thanks again .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Velezj77, thank you for taking the time to leave a review for us at Sheehy Nissan of Manassas. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Excellent Customer Service!
Excellent Customer Service! Nabi is the BEST. No pressure, polite, very knowledgeable. Ask for Nabi, you will not be disappointed
Excellent Customer Service!
Excellent Customer Service! Nabi is the BEST. No pressure, polite, very knowledgeable. Ask for Nabi, you will not be disappointed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
cboggs0994, thank you for taking the time to leave a review for us at Sheehy Nissan of Manassas. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Beware of abusive warranty scams at this shadowy
Beware of abusive warranty scams at this shadowy dealership where we had the worst car buying experience of our lives. We bought a car for our family from this dealership and paid a lot for the most extensive Nissan warranties they offered. Shortly afterwards, the car died because the wrong battery had been installed. AAA towed the car to a Nissan dealership near our home. The local Nissan dealer certified that the wrong battery was in the car when purchased from Sheehy. But in spite of having the most expensive Nissan warranties available, Sheehy refused to cover the repairs since we were still within the 90-day dealer service window and (according to them) that requires that only they can perform the repairs. So we paid almost $1,000 at our local Nissan dealership because Sheehy’s installation of the wrong battery forced us to tow the vehicle to our local Nissan dealer. They refused to honor any Nissan warranties. They also (ironically) used the 90-day dealer warranty to refuse to reimburse for repairs at any other dealership. We were abused badly at every level and now desperately trying to get the State Attorney Generals office to help us recover from this warranty scam.
Beware of abusive warranty scams at this shadowy
Beware of abusive warranty scams at this shadowy dealership where we had the worst car buying experience of our lives. We bought a car for our family from this dealership and paid a lot for the most extensive Nissan warranties they offered. Shortly afterwards, the car died because the wrong battery had been installed. AAA towed the car to a Nissan dealership near our home. The local Nissan dealer certified that the wrong battery was in the car when purchased from Sheehy. But in spite of having the most expensive Nissan warranties available, Sheehy refused to cover the repairs since we were still within the 90-day dealer service window and (according to them) that requires that only they can perform the repairs. So we paid almost $1,000 at our local Nissan dealership because Sheehy’s installation of the wrong battery forced us to tow the vehicle to our local Nissan dealer. They refused to honor any Nissan warranties. They also (ironically) used the 90-day dealer warranty to refuse to reimburse for repairs at any other dealership. We were abused badly at every level and now desperately trying to get the State Attorney Generals office to help us recover from this warranty scam.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They took the chip out of my key and put in a battery
They took the chip out of my key and put in a battery that the store doesn't use.
They took the chip out of my key and put in a battery
They took the chip out of my key and put in a battery that the store doesn't use.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great, no-pressure, professional service.
Great, no-pressure, professional service. I got a good deal on a used car, purchased remotely. They handled the paper work quickly and efficiently and delivered the car to my garage. Would do business with them again.
Great, no-pressure, professional service.
Great, no-pressure, professional service. I got a good deal on a used car, purchased remotely. They handled the paper work quickly and efficiently and delivered the car to my garage. Would do business with them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
wrl, we're happy you found our staff to be so supportive during your experience here at Sheehy Nissan of Manassas. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Of course! Hope to speak with you soon.
A+ Reception check in/out process
I brought my vehicle in for an oil change and tire rotation. The work was done correctly and within a reasonable time. The check in and check out process was a breeze. Kaylin always has a smile on her face and willing to help. Her positive energy does reflex to others in the dealership.
A+ Reception check in/out process
I brought my vehicle in for an oil change and tire rotation. The work was done correctly and within a reasonable time. The check in and check out process was a breeze. Kaylin always has a smile on her face and willing to help. Her positive energy does reflex to others in the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tyrone, we're happy you found our staff to be so supportive during your experience here at Sheehy Nissan of Manassas. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Vehicle Acquisition Team
My husband and I were selling our car. When I filled out an online form at Kelly Blue Book website for estimates, Sheehy replied very quickly. We scheduled an appointment for the next day and we’re very pleased with the customer service we received. Their valuation and of our car was very fair. Christina Long was very professional and made the process so easy! Best of all received a great price for our car. Highly Recommend!
Vehicle Acquisition Team
My husband and I were selling our car. When I filled out an online form at Kelly Blue Book website for estimates, Sheehy replied very quickly. We scheduled an appointment for the next day and we’re very pleased with the customer service we received. Their valuation and of our car was very fair. Christina Long was very professional and made the process so easy! Best of all received a great price for our car. Highly Recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Melissa, we are so happy to hear that we provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great Experience!!!
I such an amazing experience at Sheehy Nissan of Manassas throughout the car buying process. I just bought a Nissan Kicks and love it and am so thrilled I went there to get it. I sent web inquiry and immediately received an invite from ASH, my sales rep, to come in for a test drive. He even scheduled an appointment time so I had his undivided attention the whole time. When I got there, I felt zero pressure, which was great and the vehicle and dealership sold itself by with their customer service. NEHAD, from finance worked hard to secure the best financing for me. When that was completed, ASH spent time acclimating me to the features of the car and even gave me a full tank of gas. I can't recommend them enough!!!!
Great Experience!!!
I such an amazing experience at Sheehy Nissan of Manassas throughout the car buying process. I just bought a Nissan Kicks and love it and am so thrilled I went there to get it. I sent web inquiry and immediately received an invite from ASH, my sales rep, to come in for a test drive. He even scheduled an appointment time so I had his undivided attention the whole time. When I got there, I felt zero pressure, which was great and the vehicle and dealership sold itself by with their customer service. NEHAD, from finance worked hard to secure the best financing for me. When that was completed, ASH spent time acclimating me to the features of the car and even gave me a full tank of gas. I can't recommend them enough!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephanie, we are so happy to hear that we provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great buying experience, Mario was awesome!
I bought a used car from Sheehy Nissan. I found the car online, let them know I was interested, and it was pulled up front when we arrived. We very quickly were helped by Mario, who helped us "kick the tires", so to speak, and do a test drive. The car was what we expected and we had financing already sorted, so everything else went smoothly - perhaps a bit longer than I would've liked, but we were still in and out in a couple of hours.
Great buying experience, Mario was awesome!
I bought a used car from Sheehy Nissan. I found the car online, let them know I was interested, and it was pulled up front when we arrived. We very quickly were helped by Mario, who helped us "kick the tires", so to speak, and do a test drive. The car was what we expected and we had financing already sorted, so everything else went smoothly - perhaps a bit longer than I would've liked, but we were still in and out in a couple of hours.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
M C, we're happy you found our staff to be so supportive during your experience here at Sheehy Nissan of Manassas. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!