Ourisman Chrysler Dodge Jeep Ram

New 888-554-8871 Dealer Website
Used 866-690-8209 Email Dealer
Service 866-563-7231

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Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 4:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 7:00 PM
Sun 12:00 PM - 5:00 PM
Mon 6:00 AM - 7:00 PM
Tue 6:00 AM - 7:00 PM
Wed 6:00 AM - 7:00 PM
Thu 6:00 AM - 7:00 PM
Fri 6:00 AM - 7:00 PM
Sat 7:00 AM - 4:00 PM
Sun Closed
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Reviews

4.5
Average based on 84 reviews
  • best car buying experience

    Just bought a new Jeep Renegade and had the best experience. A huge thanks to Jeff Borakova and Biz Shoai for their great help in making car buyin...

    Dealer Response

    Thank you for your business and I hope we see you in service for a continuation of your great customer experience. - Levi Haslup VP/GM


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    Just bought a new Jeep Renegade and had the best experience. A huge thanks to Jeff Borakova and Biz Shoai for their great help in making car buying an enjoyable , stress free experience. I would recommend them to anyone looking to become a Jeep owner.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for your business and I hope we see you in service for a continuation of your great customer experience. - Levi Haslup VP/GM


    Hide Full Review
  • I didnt like my dealer.

    She couldnt really answer any of my questions. She complained about the company in front of me. And I agree with her at some point. Their parking...


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    She couldnt really answer any of my questions. She complained about the company in front of me. And I agree with her at some point. Their parking system at the lot was so bad. It took forever to get one car out and I had to wait in the heat for a long time. But again, at other dearships, they told me to wait inside while they are getting the cars out if it take long time. But she didnt and she was soooooooooooo slow. Even if I go back to this dearship, I will ask for other sales person.

    Shopped for a new car
    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Not a stellar experience

    Have been looking at Challengers for a few weeks so i have been pretty familiar with pricing. This dealership seemed to be well below market so ch...


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    Have been looking at Challengers for a few weeks so i have been pretty familiar with pricing. This dealership seemed to be well below market so checked it out. First off walked inside about an hour before closing and no salesmen were insight. The front receptionist said she would find someone and waited closed to 10 mins before someone showed up. When he greeted us he was pretty short and said he was in the middle of something, he pawned us off to another salesman. This gentleman also seemed very disinterested and acted very textbook like in his responses and throughout the whole process. After the test drive we sat down and the numbers were about 5-6,000 higher then the online listed price which we were told was because we didn't meet 3 or 4 of the incentives included in the price (this is a big pet peeve of mine with certain dealerships). Once we asked about discussing the online price and that we had a trade in we were told the used car manager was gone for the night and if we could come back. At that point i was mentally done dealing with this place and finished the conversation out of respect then left. The salesman we dealt with was nice but needs to be more personable and eager to help. I have bought well over 15 new and used cars the last 10 years and have dealt with many different places, techniques and people. This place was one of the worse in terms of customer service.

    Shopped for a new car
    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since July 2009

Welcome to Ourisman Chrysler, Dodge, Jeep & Ram Located in the heart of the Baltimore and Washington corridor.
Ourisman showcases the most popular SUV on the planet, the beautiful Jeep Grand Cherokee and the rugged Wrangler. Featured for Dodge are the sporty and powerful Dodge Charger and Challenger, as well as the family-friendly Dodge Journey. When it comes to mid-size and luxury sedans, Ourisman dares you to compare the Chrysler 200 to the Toyota Camry or the Chrysler 300 to any luxury sedan. If it's a minivan you need, Ourisman has America's two favorites; the Chrysler Town & Country and Dodge Grand Caravan.

"You always get your way at Ourisman everyday!"