Ron Tonkin Toyota

Kitty ana Mitchell gave me the best service I could want! Best ever transaction support!

Absolutely frustrating and totally a waste of time from people who do not listen and are pushing the hard manipulation. I am going elsewhere. Qualified buyers should look elsewhere.

Buying took way too long. We were at the dealership for 6 hours. That said we bought 2 cars: a corrolla hybrid and a rav4 hybrid. The deals on both cars were good but not fabulous. The trade in process was horrid. I fail to understand why salesmen even think it's okay to offer way less than something is worth. Fortunately my husband had Car faxed our actual truck that was in MINT CONDITION and we knew its trade in value. We were ready to walk and were serious about it. They offered 18,000 for a truck with a trade in value of $27,000. Fools that we were, we took 26,000. Pro-tip: if you choose this dealer, know the value of your trade in and stand your ground. Our Salesperson Bryant was okay-the manager was the one trying to dick us around. I fail to understand why any business would think it's okay to take advantage of people, especially senior citizens like us. We ended up with long xxx payment plans -8 years, yes I know I am a fool. The finance guy Demitry was an absolute slimy piece of work who violated our boundaries and pressured us into to buying crap we don't need. This guy was so slimy he told us Toyotas were not as good as they used to be to upsale us. I mean, really? You work for Toyota. We told him we dont drive very much and he negated that and said we would because its a new care--well no actually, The reason the trade in truck (2021)had such high value is because we dont drive much. We told him numerous times we couldn't afford more. He disrespectfully ignored us. Now my senior citizen 65 year old husband has to work one overtime per month to make the additional $150 per month (both cars combined) Demitry is accruing a huge karmic debt. Pro-tip: if you do business here and get Demitry as your finance guy, just run. No car is worth it. You are about to be screwed. Personally, If I ever buy another new car, I will go to a no haggle place, or I will hire a broker. Tonkin takes advantage of senior citizens. In my view, Tonkin is highly unethical, but who cares? Certainly not big business. I feel huge regret. I so wanted to believe that there were good companies out there. This is not one of them

Two weeks ago, I signed documents to cancel my insurance. The money has still not been credited to my account. I called Dmitry, the financial manager, twice. He doesn't answer the calls, and no one has called back after I left a message asking for a callback. I do not recommend dealing with this car dealership.

I didn't have a good experience. I didn't think it would be so complicated to buy a car. I thought Ron Tonkin Toyota was a professional dealer. First, we agreed on a price and rate. Then, unexpectedly, the sales specialist told me that this price or rate will change, if the car arrives after the end of the month. After hearing this, I was disappointed and said, "This was not our deal. You should honor the agreement." Then he told me that he could find another car in a few hours. But he didn't give me a clear answer, even though I asked him so many times.

I was promised a good deal, when I went to get a car they decided that they would not give me that smoking deal, I felt betrayed and I dont think I'll be back.

My husband and I have now purchased three vehicles from Ron Tonkin Toyota. We've been fortunate enough to have Ali Rahima, one of Tonkin's sales consultants, each time. Ali listens, is not pushy, and has done his utmost to find the "perfect" vehicle for our needs. In 2915, when we decided to take a trip across the country and back we decided it was necessary to find a newer car with lower mileage (we had an older Sienna to trade in). Ali came through with a 2014 Sienna which has been a joy to drive. Reluctantly, we've decided to say good-bye to the Sienna to purchase a slightly smaller car. Ali came through again and we're now the proud owners of a 2019 RAV-4. We are very appreciative of the staff at Ron Tonkin (all those that we've met) and Jack Lord in the the service department. We are happy to recommend Ron Tonkin (and Ali especially) to anyone who needs to purchase a car (whether used or new). My mother and a good friend of mine were also please with the purchases they made with Ali's assistance. Thank you Ali Rahima and Ron Tonkin.

Everyone I worked with at Ron Tonkin Toyota was very helpful including Rene Ovalle, Raymond Liao, Maksim Borkin, and Sergio Ovalle. They patiently answered my questions and were very knowledgeable about their products. Thank you all for helping me find a used car that meets my needs!

I had been in communication with Ron Tonkin on 122nd in Portland, Oregon regarding a car I was interested in purchasing. They initially quoted me a price that was $6,000 more than the listed price of the car and $5,000 more than the Kelley Blue Book value. When I questioned this, they lowered the price. I arranged to purchase the car with cash and drove for an hour to get there. Upon arriving, they informed me that they had sold the car to someone else while I was on my way there. I was extremely frustrated and felt that the dealership was dishonest from the beginning. This place is a SCAM and unprofessional

Would not honor sale price tag hanging from the mirror. Said price was a "mistake". Sales manager stated they do not have to honor advertised price!