Ron Tonkin Toyota

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
339 lifetime reviews. Includes reviews of Ron Tonkin Toyota from DealerRater.com

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  • 1.0 out of 5
    March 9, 2021

    Horrible buying experience. Wish I could give zero stars. Tried to buy the car remotely though their internet sales. Picked out the car. They called... me when ready. Did all the finance applications beforehand, had approval from my credit union, and agreement from the dealership that I could walk up, sign the paperwork and take my car. Set up an appointment time and I arrived 5 minutes early. Made me sit for 45 minutes while they ran back and forth to find my stuff, up sell me on more crap, get info that was already submitted ... then I had to wait to get into "finance". xxx? Why do I need to talk to finance when all that was already done. What a waste of time. Don't buy here. Other dealerships do much much better. Waited for an hour and just left. What a waste.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    March 9, 2021

    Horrible buying experience. Wish I could give zero stars. Tried to buy the car remotely though their internet sales. Picked out the car. They called... me when ready. Did all the finance applications beforehand, had approval from my credit union, and agreement from the dealership that I could walk up, sign the paperwork and take my car. Set up an appointment time and I arrived 5 minutes early. Made me sit for 45 minutes while they ran back and forth to find my stuff, up sell me on more crap, get info that was already submitted ... then I had to wait to get into "finance". xxx? Why do I need to talk to finance when all that was already done. What a waste of time. Don't buy here. Other dealerships do much much better. Waited an hour for them and left.

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    Does not recommend this dealer
    0 people out of 1 found this review helpful. Did you?
  • May 5, 2020

    Was looking for a 4Runner Pro for about 3 months with many dealers unable or unwilling to help get me the vehicle I wanted at a fair price. Contacted... Justin Lemons at Ron Tonkin Toyota and had an easy and fair out of state transaction. Everything was handled with a few emails and phone calls. The final paper work was seamless, the staff courteous and helpful and the facilities clean and sanitized for the Covid pandemic. Would highly recommend working with this salesman and dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    October 19, 2020

    Paid cash for a new car. My husband (a veteran) and I drove home. Found out Tonkin never paid all the fees! Horrible rip off.

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    Does not recommend this dealer
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  • 5.0 out of 5
    September 29, 2020

    Great service! Went there for my car's oil change and Fanuel Candi was the one helping me and he was very kind, communicative and answered all my questions.... Thank you!

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    Does recommend this dealer
    Came in for service or repair
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  • 1.0 out of 5
    August 19, 2020

    Always with the add ones. Made an appointment to get my key fob replaced and asked for a quote for everything and was told 339.00. Get to the dealership... and then get told that did not include programming and the laser cut key. Now 517.00 dollars later I have a new key. Total scam job. Bought the car two weeks ago and now regretting it. Wonder how many times they will try to scam me. Should have bought and serviced elsewhere. Avoid Ed in service. How hard is it to do business honestly?

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    Does not recommend this dealer
    Came in for service or repair
    1 people out of 1 found this review helpful. Did you?
    Ron Tonkin Toyota

    Congratulations on the purchase of your 2021 Toyota Corolla! I'm sorry to hear that you misplaced one of your new keys. In most situations these days,... drivers use only the fob to lock, unlock and start their vehicle.. A laser cut key is completely optional, especially since the other key you have has a laser cut key. I apologize if it wasn't made clear that you need to have the key programmed to the vehicle. Please feel free to contact me at 503-408-4206 to discuss further. Thank you.- Lisa Nichols, Ron Tonkin Toyota Customer Relations

  • 5.0 out of 5
    July 18, 2020

    From start to finish Justin was helpful, met my demands/requests, MOST importantly nonpushy. He respected my time and vision and overall made the experience... much better than i could have asked for. Over a few days I was in contact with every toyota dealership and way too many sales people and he was the only one I wanted to work with by end of day 3. I felt he was the more honest of the bunch and didn"t seem to want to just sell only what he wanted off the lot, unlike others i dealt with. He gave me great price, great value on trade in, and we locked the whole deal quite quickly. They (he) was even able to outdo my rates at my own credit union on the terms I was ok with. I will go back to Justin/Ron Tonkin AND recommend Justin/Ron Tonkin to family and friends.

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    Does recommend this dealer
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  • 5.0 out of 5
    July 8, 2020

    We are thankful for your business. Thanks for Craig Doby for his great, skillful customer service. He is very friendly and humble. God bless all.

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    Does recommend this dealer
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  • 5.0 out of 5
    July 5, 2020

    Everybody was professional and patient in helping us decide on the car for our future. Everyone was kind and a-tentative to detail that showed that they... cared for their customers

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    Does recommend this dealer
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  • 5.0 out of 5
    July 3, 2020

    Craig was awesome! Very professional and he went above and beyond to help me get the deal that I wanted. Personable and friendly. Thank you!!

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    Does recommend this dealer
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