Landmark Ford

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4.2
(981 reviews)
Visit Landmark Ford
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 4:30pm
View all hours
Service Sales
Monday 7:00am–12:00am 8:30am–8:00pm
Tuesday 6:00am–12:00am 8:30am–8:00pm
Wednesday 6:00am–12:00am 8:30am–8:00pm
Thursday 6:00am–12:00am 8:30am–8:00pm
Friday 6:00am–12:00am 8:30am–8:00pm
Saturday 8:00am–4:30pm 8:30am–8:00pm
Sunday Closed 10:00am–6:00pm
New (888) 767-9757 (888) 767-9757
Used (888) 279-0916 (888) 279-0916
Service (503) 207-2793 (503) 207-2793

Inventory

See all 143 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since November 1999.
Family owned and operated since 1979 our mission is to treat every customer and employee with honesty and integrity. And as a result we have grown to become one of the largest dealerships in the Northwest. Plus we have onsite Body Shop and Rental Departments and our Service and Parts departments are even open until Midnight!
Satisfaction is our main concern

Service center

Phone number (503) 207-2793

Service hours

Monday
7:00am–12:00am
Tuesday
6:00am–12:00am
Wednesday
6:00am–12:00am
Thursday
6:00am–12:00am
Friday
6:00am–12:00am
Saturday
8:00am–4:30pm
Sunday
Closed

Meet our employees

View all 39 employees View less employees

Reviews

4.2
(981 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Landmark Ford from DealerRater.

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5.0

My salesman, Jeff Sleight was great!

My salesman, Jeff Sleight was great! He kept me informed during the entire truck ordering and buying process and was very personable, nice and easy to work with the entire time. I would definitely recommend him and would use him again on any future purchases with Landmark Ford.

5.0

Very easy to do business with, Jeff Sleight is an

Very easy to do business with, Jeff Sleight is an outstanding individual to work with

4.0

Service and follow up communication was great.

Service and follow up communication was great. Only concern is that the vehicle was not repaired 100%. Had to return to the dealership to have an oil leak repaired that should have been caught before I was allowed to take the truck home.

5.0

Adam Drake's team was on point.

Adam Drake's team was on point. I had a poor experience at another Ford dealership for my 21' Powerboost F150, so decided to give them a shot based on reviews. Very communicative and professional experience all the way through, from first phone call, to shuttle pick up (both ways). The truck needed a part that wasn't in stock, I worked with Adam to source one from the East coast, they had installed in 3 biz days! Will be using them in the future. Suggest you give them a shot if you are searching for a solid service dealer.

Dealer response

We are so glad to hear that Adam was able to help get your truck fixed and on the road! Thank you again for your great review and we hope we can be of assistance again in the future.

1.0

Worst service I've ever experienced.

Worst service I've ever experienced. Had the car for 13 days to perform a check up and normal service for the mileage. I was informed they had to wait for a part to correct a brake light that always remained on and fix the fan switch for the airconditioner. was told it might take a FEW DAYS to get the parts. I left the truck and never heard an update without an inquiry from me. I was informed the trucks fluids, brakes, tires and drive train were fine and/or serviced. After 13 days I finally got the truck? I was rarely updated by the technical team leader or his manager unless I inquired nor was I offered a an accomodation, rental car or even a discount for my inconvenience. The total bill was over $1600.00! And, I defy any normal person to decipher the bill/service report I was given. To top it off, I took the car home and a few days later I parked in in my driveway that is not level. I engaged the emergency brake and it rolled own the driveway!!! Remember I was informed my brakes were fine. I'll take it elsewhere and have that fixed. The lobby folks were helpful and gracious. The service folks were alright but not very proactive. The car was returned without so much as a wiped clean dashboard.

1.0

This place is terrible, no communication, over priced.

This place is terrible, no communication, over priced. Go somewhere else, trust me. I had to call multiple times, leave a bunch of messages, just to find out what was going on with my car.

5.0

Jeffrey kept me well informed on our purchase, very

Jeffrey kept me well informed on our purchase, very helpful, and never too busy for a phone call. He went above an beyond while taking my call and organizing my delivery while on his vacation/fishing trip. In addition, Aaron Weeks and the rest of the Landmark team made me feel comfortable throughout the purchase process. Overall, I'm very satisfied with my experience.

5.0

Very easy to work with.

Very easy to work with. No pressure. Honest. Locked price of car at time I placed order which saved me $1,400 dollars

1.0

My girlfriend and I took her car to Landmark Ford in

My girlfriend and I took her car to Landmark Ford in August of 2021 to have her entire engine replaced in her 2017 Ford Escape. To be clear, we purchased the vehicle from another Ford dealership in CA the year prior so the need for the engine to be replaced was NOT Landmark Ford's fault. We called Landmark Ford and had to wait over a month for her car to be seen for the initial diagnosis. It was determined by Landmark Ford that her engine needed to be replaced, and that it would take around 2 months to do. Supply chain issues and labor are what caused the long wait, and we understood that. 2 months go by of horrible contact. We constantly reached out, via voicemail and text, and consistently were ghosted. We finally received a callback to notify us they forgot to order a specific part for the engine, and that it would take several more weeks to have the part shipped and installed. We understood, and asked for better communication. The communication this time was better, and finally after a several month ordeal August-November, we got her car back. We were happy. Now February 2022 hits and her check engine light turns on. So we call into landmark ford and are told it's going to be a month before the car can get in. Finally get the car in, and it turns out it was running on incredibly low oil because the service department installed the new engine wrong and had leaked oil everywhere. They fixed it at no cost in March, and sent us on our way. A couple weeks later, there were more oil leaks. So we took the car BACK to landmark ford to have it fixed. This was starting to get very frustrating. They "fixed" the car once again, and sent us on our way. Not one day later, we are driving the car and the front right wheel disconnects from its connections ON TRAIN TRACKS. So we are stuck on train tracks, frantically calling police, all because landmark ford forgot to put a nut back on the ball joint (take a look at the pictures). Took it BACK to Landmark Ford for them to fix it (because nobody else would touch the car), and they found MORE oil leaks. 4 weeks later, picked up the car and sent us on our way. Last week, we took the car back to make sure there are no more oil leaks. To our surprise, no more oil leaks. BUT! Money was stolen out of her center console. Gone. I have left the service director a voicemail and am waiting for a response... i will update this review when he gives me a call. DO NOT BUY FROM OR TAKE YOUR CAR TO LANDMARK FORD! You will regret it.

Dealer response

Mason, our Service Manager Chris Kelso called and left you a message hoping to speak with you directly. When you get a chance you can reach him at 503-639-1131 ext 196.

1.0

Avoid Landmark Ford

My girlfriend and I took her car to Landmark Ford in August of 2021 to have her entire engine replaced in her 2017 Ford Escape. To be clear, we purchased the vehicle from another Ford dealership in CA the year prior so the need for the engine to be replaced was NOT Landmark Ford's fault. We called Landmark Ford and had to wait over a month for her car to be seen for the initial diagnosis. It was determined by Landmark Ford that her engine needed to be replaced, and that it would take around 2 months to do. Supply chain issues and labor are what caused the long wait, and we understood that. 2 months go by of horrible contact. We constantly reached out, via voicemail and text, and consistently were ghosted. We finally received a callback to notify us they forgot to order a specific part for the engine, and that it would take several more weeks to have the part shipped and installed. We understood, and asked for better communication. The communication this time was better, and finally after a several month ordeal August-November, we got her car back. We were happy. Now February 2022 hits and her check engine light turns on. So we call into landmark ford and are told it's going to be a month before the car can get in. Finally get the car in, and it turns out it was running on incredibly low oil because the service department installed the new engine wrong and had leaked oil everywhere. They fixed it at no cost in March, and sent us on our way. A couple weeks later, there were more oil leaks. So we took the car BACK to landmark ford to have it fixed. This was starting to get very frustrating. They "fixed" the car once again, and sent us on our way. Not one day later, we are driving the car and the front right wheel disconnects from its connections ON TRAIN TRACKS. So we are stuck on train tracks, frantically calling police, all because landmark ford forgot to put a nut back on the ball joint (take a look at the pictures). Took it BACK to Landmark Ford for them to fix it (because nobody else would touch the car), and they found MORE oil leaks. 4 weeks later, picked up the car and sent us on our way. Last week, we took the car back to make sure there are no more oil leaks. To our surprise, no more oil leaks. BUT! Money was stolen out of her center console. Gone. I have left the service director a voicemail and am waiting for a response... i will update this review when he gives me a call. DO NOT BUY FROM OR TAKE YOUR CAR TO LANDMARK FORD! You will regret it.

See all 981 reviews