Lassen Chevrolet Toyota Hours
Helping people in central Willamette Valley with their vehicle purchasing process. Making sure to be upfront and transpa
rent through the whole process.
"Where Friends Send Their Friends"
We will never work with Ben Phillips again. Very rude, dishonest and not the representation we look from a dealership when shopping for a vehicle. Will... not do business here!
I am sorry you had a bad experience with your visit. We want all of our customer to have had a good experience and we always want to know when there i...s a problem or miscommunication. I would welcome the opportunity to discuss this issue with you either in person or over the phone. Feel free to call one of us (Sales Managers) here at the dealership. We would like to hear your concerns and maybe head off another issue.
Super impressed with her customer service!!!!! Hoenstly she holds the door open for her people , she talks when to them when they aren't happy, she turns... unhappy customers into happy ones, love dealing with Nicole!
Thank you for the response. We strive to make sure we have the best customer service and Nicole is definitely a huge part of that.
The car was sold but the dealership responded in a timely manner.
Sorry to hear that the car you were interested in was sold. We try to keep a wide variety of pre owned vehicles. Keep us in mind if you are still in t...he market for a pre owned vehicle.
I had found a 2004 Kia on cars.com and contacted Lassen in Albany, Or. Victor the salesman called right back and i told him what i was looking for and... that my husband also had to fit in it. So we went down to see a couple of cars and Victor was great. We did buy the Kia and my husband (who is 6ft 6in) fit in it great. Even the back seat. The process went smoothly and i will tell other family and friends to try them too. I really liked the fact that since it was my car we were trading in and buying a new/used one that Victor talked to me and answered all my questions i had . It was a nice to be treated with respect .
dealership replied to my inquiries quickly and accurately. Salesman that I spoke with was friendly and did not give me the high pressure treatment.
I recently purchased a Dodge Caravan at Lassen and it was the best car buying experience I've had. My sales rep Gerald was so nice and a pleasure to work... with. I needed to trade my vehicle for something larger for my family but also wanted the best trade in value. Gerald worked with me and guided me thru the whole process. I told him what I wanted for my trade in and what I was looking for on my new vehicle and he did a great job finding me the perfect vehicle for my family. I would highly recommend buying your next vehicle at Lassen, everyone is so nice and friendly and they are great to work with.
Our sales person,Kenton Burbank, was extremely helpful and pleasant to be trying to find a vehicle approprate for my husband my own needs. All of the processes... were fufilled in good order and very pleasant demenor as they came into proper place. we are pretty sure we came a way with the right vehicle for us. A special THANKS to Kenton. Raymond and Kathryn Godfrey