Lassen Chevrolet Toyota

4.5 out of 5 4.5
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Lassen Chevrolet Toyota Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Helping people in central Willamette Valley with their vehicle purchasing process. Making sure to be upfront and transpa

...

rent through the whole process.

"Where Friends Send Their Friends"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    May 5, 2020

    Looking for a used car can be stressful. However, this dealership made it almost stress free. My salesman was respectful of my budget, concerns, and... worked with me to make this experience awesome! Nery (Spelling could be wrong) allowed me to take a used vehicle to a third party to have a full inspection before purchasing. I have three more kids, and I will absolutely be purchasing from them again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 6, 2020

    Lassen staff were friendly, knowledgeable and made the closing process fun and painless. Staff was willing to help and went above and beyond to make... the purchasing and transaction go smoothly. I highly recommend them for future buyers.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 6, 2020

    John Payne always provides 10 plus customer service. He's honest and trustworthy. I always send my friends and family to him. I'll but my next vehicle... from John!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 6, 2020

    John Payne helped our daughter get into her first brand new car. Process was smooth, he talked to her to explain how things worked, and she got the loan!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 7, 2019

    The customer service is top notch. And they really know what they are doing.......they go above and beyond the call of duty to make it right for the... customer.....I applaud them.....

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 23, 2018

    We had a wonderful experience at Lassen. We decided to buy a new Subaru but wish we had the salesperson from Lassen. Be sure to ask for Ben. He is very... helpful.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 21, 2018

    John Payne did an excellent job of helping use find the perfect car for use. The dealer ship has a huge inventory so we had tons to pick from... Great... place and a great buying experience! Highly recommended!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    November 9, 2018

    We will never work with Ben Phillips again. Very rude, dishonest and not the representation we look from a dealership when shopping for a vehicle. Will... not do business here!

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am sorry you had a bad experience with your visit. We want all of our customer to have had a good experience and we always want to know when there i...s a problem or miscommunication. I would welcome the opportunity to discuss this issue with you either in person or over the phone. Feel free to call one of us (Sales Managers) here at the dealership. We would like to hear your concerns and maybe head off another issue.

  • 5.0 out of 5
    May 5, 2017

    Super impressed with her customer service!!!!! Hoenstly she holds the door open for her people , she talks when to them when they aren't happy, she turns... unhappy customers into happy ones, love dealing with Nicole!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the response. We strive to make sure we have the best customer service and Nicole is definitely a huge part of that.

  • 4.0 out of 5
    April 11, 2017

    The car was sold but the dealership responded in a timely manner.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sorry to hear that the car you were interested in was sold. We try to keep a wide variety of pre owned vehicles. Keep us in mind if you are still in t...he market for a pre owned vehicle.

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