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Lithia Toyota of Springfield

(1,974 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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Reviews

(1,974 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Toyota of Springfield from DealerRater.

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FABULOUS, will not go any where else!

FABULOUS, will not go any where else!!! They are wonderful to work with. Thank you

FABULOUS, will not go any where else!

FABULOUS, will not go any where else!!! They are wonderful to work with. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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It was the best experience I ever had with a dealership

It was the best experience I ever had with a dealership the salesman Brian and Presley were great to work with i highly recommend them to work with

It was the best experience I ever had with a dealership

It was the best experience I ever had with a dealership the salesman Brian and Presley were great to work with i highly recommend them to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so grateful for the glowing recommendation! We will be sure to pass along your kind words to Brian, Presley, and the team. Thank you from all of us at Lithia Toyota of Springfield!

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Great service.

Great service. They even found a small leak in my tire and patched it up.

Great service.

Great service. They even found a small leak in my tire and patched it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Virginia, Thank you for coming to see us at Lithia Toyota of Springfield for service. We're happy to hear the team could patch up your tire in no time! Please let us know how we can assist you in the future.

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It was a great experience.

It was a great experience. They were able to find me the perfect truck and keep my payment where I needed it.

It was a great experience.

It was a great experience. They were able to find me the perfect truck and keep my payment where I needed it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new truck! We are thrilled to hear that the Lithia Toyota of Springfield team took great care of you, including your payment. Safe travels and let us know how we can assist you in the future!

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Shout out to Luis!

Shout out to Luis! He helped my wife and I, with getting us a good deal on a car for my daughter. We were in and out in no time!!

Shout out to Luis!

Shout out to Luis! He helped my wife and I, with getting us a good deal on a car for my daughter. We were in and out in no time!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Lithia Toyota of Springfield and for sharing your shoutout to Luis! We are thrilled to hear that he helped you and your wife find a great deal for your daughter's car. We wish you all safe travels ahead!

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Good crew!

Good crew! Very efficient and get things done. Definitely will go back. Keep up the good work.

Good crew!

Good crew! Very efficient and get things done. Definitely will go back. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the shout-out to our Lithia Toyota of Springfield service center! We aim to achieve an efficient and friendly visit for each and every one of our guests. See you next time!

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Very professional,friendly, helpful, shop is clean.

Very professional,friendly, helpful, shop is clean. Respectful and kind. I would recommend Lithia Toyota to my friends and have. Friend bought brand new Rav 4 on our recommendation.

Very professional,friendly, helpful, shop is clean.

Very professional,friendly, helpful, shop is clean. Respectful and kind. I would recommend Lithia Toyota to my friends and have. Friend bought brand new Rav 4 on our recommendation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Braidy, Thank you for spreading the good word about our team! We appreciate your business and are happy you think so highly of us. From all of us at Lithia Toyota of Springfield, we hope to work with you and your friends in the future. Safe travels!

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Lovely business with extremely helpful staff.

Lovely business with extremely helpful staff. I was able to get everything I needed and more!

Lovely business with extremely helpful staff.

Lovely business with extremely helpful staff. I was able to get everything I needed and more!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Annie, Thank you for the glowing review! We truly appreciate your business at Lithia Toyota of Springfield. Come see us again soon!

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We have purchased 3 cars here in last 4.

We have purchased 3 cars here in last 4.5 years. Each time has been a very pleasant experience. Shout outs to Brian McVein, Will Follmann, Mark Aggson and Steve Bennett. Great service each time. We also service all our vehicles here.

We have purchased 3 cars here in last 4.

We have purchased 3 cars here in last 4.5 years. Each time has been a very pleasant experience. Shout outs to Brian McVein, Will Follmann, Mark Aggson and Steve Bennett. Great service each time. We also service all our vehicles here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust and for sharing your kind words for Brian, Will, Mark, and Steve! We appreciate your business and look forward to assisting you again in the future at Lithia Toyota of Springfield. Safe travels!

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Lithia service was thorough and friendly.

Lithia service was thorough and friendly. I will recommend Lithia to friends and family. Thank you!

Lithia service was thorough and friendly.

Lithia service was thorough and friendly. I will recommend Lithia to friends and family. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars and recommendation of our Lithia Toyota of Springfield services. We enjoyed working with you and look forward to earning your business again in the future!

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