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Lithia Toyota of Springfield

(1,944 reviews)
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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Reviews

(1,944 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Toyota of Springfield from DealerRater.

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Great experience- nice to have a dealer treat you like an

Great experience- nice to have a dealer treat you like an adult- i saw my car on line great response and the car was everything you said

Great experience- nice to have a dealer treat you like an

Great experience- nice to have a dealer treat you like an adult- i saw my car on line great response and the car was everything you said

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Larry, thank you for sharing your great feedback about your recent experience with us! We're always happy to help and we hope to welcome you back to Lithia Toyota of Springfield in the future.

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I have bought three Toyota vans from this dealership and

I have bought three Toyota vans from this dealership and they given me almost what I wanted. They are good. They stand behind what they sell and I'll keep going back.

I have bought three Toyota vans from this dealership and

I have bought three Toyota vans from this dealership and they given me almost what I wanted. They are good. They stand behind what they sell and I'll keep going back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

John, thank you for giving us a great review and loyal business. We look forward to working with you again at Lithia Toyota of Springfield!

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Honest , courteous service.

Honest , courteous service. Finished in a timely manner. Kept me up dated on the progress.

Honest , courteous service.

Honest , courteous service. Finished in a timely manner. Kept me up dated on the progress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for placing your trust in our Lithia Toyota of Springfield team! We strive for timely service and courteous customer care. Therefore, we're pleased to see this reflected in your review. We look forward to your next visit!

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We have been coming to Lithia Toyota since 1998 for

We have been coming to Lithia Toyota since 1998 for service and cars. I still have the Tacoma I bought in that year. 480,000 and still going strong

We have been coming to Lithia Toyota since 1998 for

We have been coming to Lithia Toyota since 1998 for service and cars. I still have the Tacoma I bought in that year. 480,000 and still going strong

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty to Lithia Toyota of Springfield since 1998! It's amazing to hear about the longevity of your Tacoma with 480,000 miles and counting. We look forward to continuing our relationship and supporting all your automotive needs in the future!

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The dealership was very professional and knowledgeable

The dealership was very professional and knowledgeable about their business and very helpful with their customers.

The dealership was very professional and knowledgeable

The dealership was very professional and knowledgeable about their business and very helpful with their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Lisa, Thank you for the positive feedback! We're glad to hear that our team at Lithia Toyota of Springfield provided a professional and helpful experience. We appreciate your support and look forward to earning your 5 stars at your next visit!

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Kind caring for every need we have had,All the

Kind caring for every need we have had,All the individuals we've dealt with know the answered and been glad to help us! Thx so much.

Kind caring for every need we have had,All the

Kind caring for every need we have had,All the individuals we've dealt with know the answered and been glad to help us! Thx so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Janny, We truly value your business at Lithia Toyota of Springfield. Therefore, we're pleased to see this level of service was present at your recent visit. We look forward to serving you again in the future!

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The Lithia service department is friendly, efficient,

The Lithia service department is friendly, efficient, timely. I am never dissatisfied with the service I receive.

The Lithia service department is friendly, efficient,

The Lithia service department is friendly, efficient, timely. I am never dissatisfied with the service I receive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with the service department at Lithia Toyota of Springfield! We're glad to hear that our team consistently meets your expectations.

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Great customer care!

Great customer care! Mike in service came through with honesty and integrity! He actually advocated for me to get work done under warranty before i said a word! Much obliged.

Great customer care!

Great customer care! Mike in service came through with honesty and integrity! He actually advocated for me to get work done under warranty before i said a word! Much obliged.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Mike provided such outstanding service at Lithia Toyota of Springfield! It's great knowing he went above and beyond to ensure your needs were met. Thank you for sharing this experience with us!

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Always punctual and courteous, we enjoy working with the

Always punctual and courteous, we enjoy working with the folks at the dealership and service department.

Always punctual and courteous, we enjoy working with the

Always punctual and courteous, we enjoy working with the folks at the dealership and service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars! We're delighted to hear that you enjoy working with our team at Lithia Toyota of Springfield! Your kind words about our punctuality and courtesy mean a lot. Thanks for choosing us, and we look forward to serving you again soon!

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They are always fabulous!

They are always fabulous! Thank you so much! I’ll see you next time , thanks again!

They are always fabulous!

They are always fabulous! Thank you so much! I’ll see you next time , thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the shout-out for great service, Dave! We'll see you next time at Lithia Toyota of Springfield!

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