Reviews
I purchased a 2022 Prius in June 2025 and was very
I purchased a 2022 Prius in June 2025 and was very pleased with the sales experience I received there. This was my first out-of-state purchase for me and my salesperson Mathew was on top of everything, getting back to me quickly on all my questions and concerns. The finance depart was easy to work with and I was both surprised and pleased they didn't bludgeon me with all the add-ons pitches and last minute xx switches you typically get at dealerships. The whole purchase experience was friendly and straightforward, and I would buy from them again and can easily recommend them to others. Grants Pass Toyota has set the bar on what other dealerships should strive for in their customer service policies, imo.
I purchased a 2022 Prius in June 2025 and was very
I purchased a 2022 Prius in June 2025 and was very pleased with the sales experience I received there. This was my first out-of-state purchase for me and my salesperson Mathew was on top of everything, getting back to me quickly on all my questions and concerns. The finance depart was easy to work with and I was both surprised and pleased they didn't bludgeon me with all the add-ons pitches and last minute xx switches you typically get at dealerships. The whole purchase experience was friendly and straightforward, and I would buy from them again and can easily recommend them to others. Grants Pass Toyota has set the bar on what other dealerships should strive for in their customer service policies, imo.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the thoughtful review! We're thrilled to hear that your out-of-state purchase was such a smooth and positive experience. Mathew and the rest of our team work hard to make the process easy and transparent, and it's great to know that came through in your visit. We truly appreciate your recommendation and kind words—and we hope you’re loving your 2022 Prius!
Best vehicle purchase experience ever.
Best vehicle purchase experience ever. We went in for the selection of vehicles, we stayed because of the people. Our enormous appreciation to Matthew M, our sales person, who made our experience stress free, and also informative without being overwhelming. And fun! Matthew, we cannot thank you enough for all your help. And thank you Trey H who took us through the closing paperwork, great job!
Best vehicle purchase experience ever.
Best vehicle purchase experience ever. We went in for the selection of vehicles, we stayed because of the people. Our enormous appreciation to Matthew M, our sales person, who made our experience stress free, and also informative without being overwhelming. And fun! Matthew, we cannot thank you enough for all your help. And thank you Trey H who took us through the closing paperwork, great job!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing this wonderful feedback! We're thrilled to hear that Matthew and Trey helped make your vehicle purchase experience the best ever. It’s great to know that you not only found the right vehicle but also felt supported and at ease throughout the process. We'll be sure to pass along your kind words—Matthew and Trey will truly appreciate them. Enjoy your new ride, and thank you for choosing Grants Pass Toyota!
Recently bought a car from Grants pass Toyota and had a
Recently bought a car from Grants pass Toyota and had a great experience there and Dakota did an awesome job at making this happen..thank you
Recently bought a car from Grants pass Toyota and had a
Recently bought a car from Grants pass Toyota and had a great experience there and Dakota did an awesome job at making this happen..thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a 2023 Camry less than a year ago.
I purchased a 2023 Camry less than a year ago. I was very disappointed with the trade in value given me for my Subaru. I decided however to give Grants Pass another chance and began an inquiry into another vehicle. I was given an embarrassingly low trade in value on the Camry that I had purchased from them. I had verified a trade in value on their website that was much higher than I was given in person. I had told them this and that I had also been given a much higher buy back from CarMax. I was told that I should go to CarMax and come back to them with the cash!!! Wow! That is not the customer service that I want to deal with. I will be taking my business elsewhere.
I purchased a 2023 Camry less than a year ago.
I purchased a 2023 Camry less than a year ago. I was very disappointed with the trade in value given me for my Subaru. I decided however to give Grants Pass another chance and began an inquiry into another vehicle. I was given an embarrassingly low trade in value on the Camry that I had purchased from them. I had verified a trade in value on their website that was much higher than I was given in person. I had told them this and that I had also been given a much higher buy back from CarMax. I was told that I should go to CarMax and come back to them with the cash!!! Wow! That is not the customer service that I want to deal with. I will be taking my business elsewhere.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience — we genuinely regret that you felt let down during your recent visit. While we understand that trade-in values can sometimes vary depending on market conditions and vehicle assessments, we never want a customer to feel undervalued or dismissed. We appreciate you giving us another chance and are sorry we missed the mark. If you’d like to discuss this further, we’d welcome the opportunity to better understand your concerns and improve where we can. Grants Pass Toyota
We just purchased my husbands "Dream " truck at Grants
We just purchased my husbands "Dream " truck at Grants Pass Toyota, and it was the best experience we have ever had, starting with TROY meeting us as we arrived, who had the "pre-owned", truck, we were interested in, waiting for us at the entrance. Troy was very knowledgeable and his easy going personality and his no sales pressure approach, made us feel very comfortable. The dealership's FIRM and lowest pricing, was actually a relief of not having to haggle back and forth. Stephanie in financing was very personable and made the loan process easy and comfortable. We have already reccomended Troy and the Toyota Dealership!
We just purchased my husbands "Dream " truck at Grants
We just purchased my husbands "Dream " truck at Grants Pass Toyota, and it was the best experience we have ever had, starting with TROY meeting us as we arrived, who had the "pre-owned", truck, we were interested in, waiting for us at the entrance. Troy was very knowledgeable and his easy going personality and his no sales pressure approach, made us feel very comfortable. The dealership's FIRM and lowest pricing, was actually a relief of not having to haggle back and forth. Stephanie in financing was very personable and made the loan process easy and comfortable. We have already reccomended Troy and the Toyota Dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your fantastic experience! We're so happy to hear that Troy made your visit smooth and stress-free, and that Stephanie made the financing process easy. It's wonderful to know you were able to get your husband's "dream" truck with ease! We truly appreciate the recommendation and look forward to serving you both for many years to come!
The Toyota staff made my car selling and buying
The Toyota staff made my car selling and buying experience absolutely seamless and stress free. They were incredibly professional, friendly, and went above and beyond to ensure I felt confident and cared for every step of the way. I couldn't have asked for a better team to work with. Thank you Carson Michael and Kent Burrow.
The Toyota staff made my car selling and buying
The Toyota staff made my car selling and buying experience absolutely seamless and stress free. They were incredibly professional, friendly, and went above and beyond to ensure I felt confident and cared for every step of the way. I couldn't have asked for a better team to work with. Thank you Carson Michael and Kent Burrow.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the amazing review! We’re so glad Carson and Kent made your selling and buying experience seamless and stress-free. Your kind words mean a lot—enjoy your new ride! 🚗✨
Just bought a car from Grants Pass Toyota.
Just bought a car from Grants Pass Toyota. What a great experience. Friendly people, no high pressure sales tactics, knowledgeable staff. My husband was actually happy after buying a car. 😊 Our sales person was Teddy. After an initial look at the options we settled on a pre-owned Subaru. After a test drive we knew it was the one for us. If and when we decide to purchase another car it will be from Grants Pass. Great dealership.
Just bought a car from Grants Pass Toyota.
Just bought a car from Grants Pass Toyota. What a great experience. Friendly people, no high pressure sales tactics, knowledgeable staff. My husband was actually happy after buying a car. 😊 Our sales person was Teddy. After an initial look at the options we settled on a pre-owned Subaru. After a test drive we knew it was the one for us. If and when we decide to purchase another car it will be from Grants Pass. Great dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the wonderful review! We're thrilled to hear you had a great experience with Teddy and the rest of our team—especially that your husband was happy after buying a car (that’s a big win! 😊). Enjoy your Subaru, and we’ll be here whenever you’re ready for your next one. We truly appreciate your trust and kind words!
We purchased a vehicle for my grandson and Teddy was our
We purchased a vehicle for my grandson and Teddy was our sales person. He was great to work with. After giving him a little information about what we were looking for he had several recommendations for us. He let us take our time and select the best option for us. No pressure. I’ve never purchased a vehicle from a dealership, new or used, where I felt at ease about the process like I did here. I highly recommend Grants Pass Toyota and be sure to ask for Teddy.
We purchased a vehicle for my grandson and Teddy was our
We purchased a vehicle for my grandson and Teddy was our sales person. He was great to work with. After giving him a little information about what we were looking for he had several recommendations for us. He let us take our time and select the best option for us. No pressure. I’ve never purchased a vehicle from a dealership, new or used, where I felt at ease about the process like I did here. I highly recommend Grants Pass Toyota and be sure to ask for Teddy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're so glad Teddy was able to help you find the perfect vehicle for your grandson and made the process comfortable and pressure-free. It means a lot to hear this was your most at-ease dealership experience—we’ll be sure to pass your kind words along to Teddy. Thank you again for your trust and recommendation!
I did not plan to buy a car but Todd found a car that met
I did not plan to buy a car but Todd found a car that met what I wanted to replace my RAV4. While his efforts and the service overall was very good, it still took 5.5 hours to complete a trade-in/cash sale…far too long. That said, I enjoyed working with Todd Mikels and talking with him throughout the day. Terry Ruiter
I did not plan to buy a car but Todd found a car that met
I did not plan to buy a car but Todd found a car that met what I wanted to replace my RAV4. While his efforts and the service overall was very good, it still took 5.5 hours to complete a trade-in/cash sale…far too long. That said, I enjoyed working with Todd Mikels and talking with him throughout the day. Terry Ruiter
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Terry, for sharing your experience! We're happy to hear that Todd helped you find the right vehicle and that you enjoyed working with him. We truly appreciate your patience and feedback regarding the time it took—we’re always looking for ways to improve efficiency. Enjoy your new ride, and thanks for choosing Grants Pass Toyota!
We purchased a 2021 Toyota Venza on March 15, 2025.
We purchased a 2021 Toyota Venza on March 15, 2025. Dakota and Chris were our salespersons. They both did an excellent job selling us our vehicle. They listened to our needs and wants and they both exceeded our expectations. We would recommend either of them to our family and friends to purchase a vehicle. With sales persons like them we have purchased our last four vehicles from Grants Pass Toyota. Thank you, Michael & Cynthia Moir
We purchased a 2021 Toyota Venza on March 15, 2025.
We purchased a 2021 Toyota Venza on March 15, 2025. Dakota and Chris were our salespersons. They both did an excellent job selling us our vehicle. They listened to our needs and wants and they both exceeded our expectations. We would recommend either of them to our family and friends to purchase a vehicle. With sales persons like them we have purchased our last four vehicles from Grants Pass Toyota. Thank you, Michael & Cynthia Moir
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Michael & Cynthia, thank you so much for your continued trust in Grants Pass Toyota! We're thrilled to hear that Dakota and Chris went above and beyond to make your experience exceptional. It means a lot that you've chosen us for your last four vehicles! Enjoy your 2021 Venza, and we look forward to serving you again in the future. Safe travels! 🚗✨