Reviews
We initially went into the Nissan dealership to sell a
We initially went into the Nissan dealership to sell a car. Todd helped us. This transaction did not take long, they were very efficient. While we were there we saw the Nissan Rogue Rock Creek edition. After reading reviews we decided to purchase it. The salesman, Todd was great. He didn’t push us to buy it. The finance guy was great also. None of the people we dealt with were hard sellers. Highly recommend this dealership, Todd and Rafael!
We initially went into the Nissan dealership to sell a
We initially went into the Nissan dealership to sell a car. Todd helped us. This transaction did not take long, they were very efficient. While we were there we saw the Nissan Rogue Rock Creek edition. After reading reviews we decided to purchase it. The salesman, Todd was great. He didn’t push us to buy it. The finance guy was great also. None of the people we dealt with were hard sellers. Highly recommend this dealership, Todd and Rafael!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marissa, we're happy to hear that Todd and Rafael made your experience at Rairdon's Nissan of Auburn efficient and enjoyable. Thanks for the recommendation, enjoy your new Nissan Rogue Rock Creek edition!
Michael was amazing.
Michael was amazing. He got my husband and I into a brand new truck. When no one else could.
Michael was amazing.
Michael was amazing. He got my husband and I into a brand new truck. When no one else could.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christina, this is great to hear! Thank you for choosing Rairdon's Nissan of Auburn and for sharing your experience with Michael. Safe travels!
Good costumer service, fast appoval.
Good costumer service, fast appoval. Bradford of Rairdon Auburn, you’re the best! Thank you!
Good costumer service, fast appoval.
Good costumer service, fast appoval. Bradford of Rairdon Auburn, you’re the best! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing, Mitch! We are happy to have earned your business here at Rairdon's Nissan of Auburn.
I have a few issues with this salesman , first I asked if
I have a few issues with this salesman , first I asked if the 2024 nissan pathfinder had navigation system and he did not ever give me a straight answer I asked him 3 different times and he said he would check the first time and changed the subject the other two times. I does not unless you plug your phone in an use maps. There was a few scuff marks on the roof interior,I asked him to have the detail team to fix while we were doing the paperwork. They did not. They did not want to budge with the price which was high and after I got it home and started seeing dings and stuff marks in the plastic interior around the hatch door. Scratches in the paint a sent on the roof. Overall the car is very nice, but the price should have been less for the imperfections in the interior and body.
I have a few issues with this salesman , first I asked if
I have a few issues with this salesman , first I asked if the 2024 nissan pathfinder had navigation system and he did not ever give me a straight answer I asked him 3 different times and he said he would check the first time and changed the subject the other two times. I does not unless you plug your phone in an use maps. There was a few scuff marks on the roof interior,I asked him to have the detail team to fix while we were doing the paperwork. They did not. They did not want to budge with the price which was high and after I got it home and started seeing dings and stuff marks in the plastic interior around the hatch door. Scratches in the paint a sent on the roof. Overall the car is very nice, but the price should have been less for the imperfections in the interior and body.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David, thank you for sharing your experience with us. It's concerning to hear about the lack of clear communication and attention to detail during your visit. We strive for transparency and quality service, so I apologize if we fell short in these areas. If you'd like to discuss this further or have any questions, please feel free to reach out at your convenience. Thank you, Tim Timberlake - Customer Satisfaction Manager - 2533800356
Exelente ayuda y servicio por parte de la señorita
Exelente ayuda y servicio por parte de la señorita Britney y el conjunto de personas que me atendieron y el exelente servicio prestado a mi coche, gracias por su profesionalismo.
Exelente ayuda y servicio por parte de la señorita
Exelente ayuda y servicio por parte de la señorita Britney y el conjunto de personas que me atendieron y el exelente servicio prestado a mi coche, gracias por su profesionalismo.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dianna, gracias por compartir su experiencia con nosotros en Rairdon's Nissan of Auburn. Nos alegra saber que Britney y el equipo le brindaron un servicio excelente. Estamos aquí para ayudarle cuando lo necesite!
Excellent service!
Excellent service! Thank you for your excellent customer service. My wait time was an hour and a half. On point. Gave me a ride to Muckleshoot and picked me up after my car was done. Thank you for your service.
Excellent service!
Excellent service! Thank you for your excellent customer service. My wait time was an hour and a half. On point. Gave me a ride to Muckleshoot and picked me up after my car was done. Thank you for your service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Julie, we're delighted to hear you had a great experience with Rairdon's Nissan of Auburn! Our team is always here to make your visit as convenient and pleasant as possible. Thank you for choosing us!
Had the pleasure of being walked down the road to
Had the pleasure of being walked down the road to purchase a used Tesla Model Y, the Sales Mgr Todd Fee Sr. was very helpful in making the process seamless, my thanks to the Rairdon group at the Auburn Nissan dealership for a great experience.
Had the pleasure of being walked down the road to
Had the pleasure of being walked down the road to purchase a used Tesla Model Y, the Sales Mgr Todd Fee Sr. was very helpful in making the process seamless, my thanks to the Rairdon group at the Auburn Nissan dealership for a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They had a wider selection and excellent service.
They had a wider selection and excellent service. Kahi took very good care of me and followed up regularly.
They had a wider selection and excellent service.
They had a wider selection and excellent service. Kahi took very good care of me and followed up regularly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Courteous informative and professionalism all the way
Courteous informative and professionalism all the way around. I will be coming back should I have any further needs
Courteous informative and professionalism all the way
Courteous informative and professionalism all the way around. I will be coming back should I have any further needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were prompt, explained what was needed to be done,
They were prompt, explained what was needed to be done, worked with me financially and was done in a timely manner
They were prompt, explained what was needed to be done,
They were prompt, explained what was needed to be done, worked with me financially and was done in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair